Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I ordered a long skirt that had a tight band at the waste that was unflattering, and general tight skirt (I'm a xs-s and ordered a small). The pants I got went up too high and rolled down, even though some of the reviews raved that these pants didn't do that, unlike other Fabletics pants - the fabric was soft and comfy though! I ordered a sports bra too which had no support, it's definitely more of a lounging crop top. But I kept it cause it's pretty comfy!
Date of experience: March 15, 2022
This is a scam to get you to pay 55 bucks a month for clothing discounts that you can get without the "VIP" membership. The 20 something finance thieves running this business came up with this stupid way to create the illusion of a recurring revenue business out of a retail business and they used a very deceptive way of enrolling you in their monthly billing program. BEWARE of giving them your credit card!
Date of experience: December 1, 2022
Hello Jeffrey,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Harassment is the perfect word to describe the experience with Fabletics. The bombardment of emails is astounding. The requests to be removed from the email list have been ignored. It is beyond frustrating. This would be a zero star if the system allowed.
Date of experience: January 3, 2023
Hello Christine,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I'm a size large and have found that some of the clothes are not designed with larger sizes in mind. Patterns on pants become stretch and distorted. The joggers are too tight in the legs. Additionally, some of the pants immediately show sweat.
Date of experience: September 13, 2019
Hello Erin,
Thank you for your honest feedback, we deeply appreciate your review to constantly improve our services. We’re sorry to hear about your recent experience with Fabletics. Let us make it up to you. A representative from our Member Services Team will contact you shortly to assist you.
Best,
Ivy
I have been a valued VIP member for many many years and my recent order has not arrived. I have not received a shipping tracking number, no confirmation that it was delivered, and when I check my order on fabletics it says "batching" I was told it has been delivered by an agent. I told him it hasn't. It's almost a 200$ order. And he did not help me at all. I have to contact the shipping company. I don't even have a tracking number. I'm a working mom. I don't have time for this. I have never had any issues until now. I have spent countless dollars monthly. You would think they would want to help and honor their valued customers to the best of their ability. And when I tried to ask more questions he ended the chat. So I couldn't. It's rude. I'm a VIP and pay good money. I want my order and it should be yours guys responsibility. Not mine. I didn't lose it. Your system has not notified me that it has been shipped or delivered.
Date of experience: January 1, 2023
Hello Amber,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I bought a size too big (bought large when I needed a medium). I am disappointed because that size bunched up in the back of my knees and at the ankle. No staff gave me poor service.
Thank you,
Karen White
Date of experience: April 1, 2023
Hello Karen,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product sizing. Our Member Services Team will reach out to you right away.
Best,
Allison
Bought some of their clothes. Some are good and some are bad. I was a VIP member... this model is such a pain in the $#*!... it count on you to forget skipping a month...
I'm selling my fabletics account, I have 190 US dollar in it, I'm willing to sell it for 150 US dollar. And yes. I already reduced my account from VIP to regular member ship. Plz contact me at *******@gmail.com
Date of experience: January 2, 2019
Hello Riley,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy
Most of the reviews on here are saying it is a scam. It states that you can either skip the month or you will be charged $50 to your account so you can choose to shop later. I forgot to skip for the month of march and they happily refunded my account without hesitation. I love my outfit and I will be continuing to shop there!
Date of experience: March 8, 2015
I am a new member to Fabletics and thought it would be nice to be a VIP when I bought my first pieces of clothing. However, I thought that would just give me information on good deals and discounts and not have to either pay a fee or skip each month. It is also very hard to find out how to cancel this membership.
Although I like the products, I don't purchase a lot and really don't like that I have to remember to log in and "skip" a month in order to not be charged. If I can't get this resolved, I would rather not be a part of Fabletics at all and won't purchase from them again than have to go through this hassle.
Date of experience: August 4, 2022
Hello Adrian,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Shorts of different styles vary wildly in sizing. I am a medium and sometimes the shorts come only wide enough to fit one of my legs, other times they come so big they may as well be XL. All shorts also shrink in the wash by about a half-size (I wash in cold-delicates, and either delicate-dry or hang-dry so I don't know why this happens). I am glad I finally found the perfect Fabletics shorts style and size for my body, but I still can't believe it took so much time. Luckily I was able to give the smaller shorts to my brother and the bigger shorts to my father, but I learned my lesson.
Date of experience: September 1, 2022
Hello Gabe,
Thank you for taking the time to write a review! We'd be delighted to assist you further with your concern about the sizes of our products. Our Member Services Team will get in touch with you right away.
Best,
Renz
I ordered 2 pair of leggings on 11/24/20 it is 12/08/20
I have not received my package and have called the help line 3 times. I keep getting told to wait 24 hrs and call back. I finally called the facility that the tracking number says they are at but they could not give me an answer. I called UPS to give the tracking number they told me it doesn't match their system.
I have tried to cancel my order but was told I couldn't
I at least got to cancel my membership to this place.
Not sure why I can't get an answer as to why my package won't ship to me but it seems a little sketchy that they can take my money without any recourse. I finally gave up and realized I'm not ever getting my package
Date of experience: December 8, 2020
Hello Allison,
Thanks for writing a review regarding the order you placed and the delivery time you have experienced. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle
I love my Fabletics account! I always have a great experience ordering and the pieces I've gotten almost always fit great. My only complaint is that all of the leggings seem to be high waisted now. I'm aware this is the trend right now, but I just don't like the way this looks on me. Even the leggings that say they aren't will come and the waistline goes up to my rib cage. It would be great if there were more options for people like myself who like a lower cut.
Date of experience: July 2, 2019
Hello Damara,
Thank you for sharing your experience with us. Your feedback will help us know what we can do better. We value your opinion and see it as an opportunity to learn and improve. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
I used to really enjoy purchasing Fabletics products, however I have noticed the sizing has become less consistent recently. The clothing is really expensive too and I don't think the items are really worth it.
Date of experience: January 15, 2022
Hello Claire,
Thank you for taking the time to leave a review. We are sorry to hear that you are not pleased with our products and prices. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I do not recollect signing up for a monthly subscription that you are billing me $59,95 per month for. I don't think that I have even worn you products yet and you are trying to bill me monthly for things that I don't need. I was eager to try out your clothing but that has now soured.
Date of experience: February 10, 2023
Hello Andrew,
Thank you for sharing your experience with the VIP program and the member credit charge. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The clothes I have gotten are so comfortable. Sports bras have been difficult to get the right size. I am not sure how I feel about the monthly membership price.
Date of experience: June 3, 2024
When my package arrived the order was incorrect, and I didn't receive the majority of my items that I order. Customer service was horrible, and the representative hung up on my call while I was speaking to them. Then when I called again I ask to speak to the manager, and they passed me to a supervisor which they were no help. Very up happy with their customer service!
Date of experience: December 8, 2019
Hello Jess,
Please accept our sincere apologies for the inconvenience you may have experienced. At Fabletics, we take pride in ensuring our member’s satisfaction. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
I've been a Fabletics member for years and the last 3 purchases I've made have been slightly disappointing. The fabric of the leggings has changed, the more recent version of the Solar's slip down when I'm trying to run, I don't even wear them. I purchased a pair of seamless leggings and they ripped on the 3rd wear. For years I only wore Fabletics, but I started looking elsewhere for athletic leggings since things seem to be changing with the leggings and fabrics. My boyfriend bought me a pair but they were way too tight, tighter than the other Mediums that I own. Fabletics has become unreliable to me at this point.
Date of experience: February 26, 2018
Hello Caitlin,
We are very sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
Love the shorts and the polos, but the athletic shirts fit in a very weird way unlike any other athletic shirt I've purchased. They are not flattering at least for my body.
Date of experience: May 9, 2024
I'm size small and always when you have promotions or discounts I never found the style that I want or the color or the material. You have different nice colors on bottoms but I never find a nice one for me, is always sold out. First time being a member and I don't have a good experience
Date of experience: May 27, 2022
Hello Betty,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I have a good experience all around with Fabletics. From choosing the outfits on the website to wearing the clothes my experience has been great.
Outstanding clothes fit and material. Great deals and customer service.
Date of experience: November 1, 2022
Hello Ana,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I love Fabletics! I feel highly addicted to having a closet full of clothes that fit me perfectly and feel so amazing on me! However... my budget doesn't agree lol lol. I spent so much money so quickly I had to cancel my membership because I was ordering something every second lol lol I had so many packages arriving so quickly it felt like Christmas every day! Lol
I love these clothes and I can't wait to save money so I can buy a tonne more! Lol
Date of experience: October 1, 2022
Hi Melaney,
Thank you so much for your awesome feedback! We are very happy that you have had a wonderful shopping experience with us and love the items that you purchased. Hope to hear from you soon. Have a great day!
Best,
Kim
I got my first order of 3 sports bras, (XXL or so I thought))and was so excited. Opened my first beige one difficult to get on but comfortable once on. The second bright bra I opened took off the tags and put it in my dresser folded. When I went to put it on it was way too small and I looked at the bag that fell out! It was a small! I gave it away because it was too late to return. When I washed my bra the liner pads moved to the corner of these bras away from the nipple. Horrible service and products. I'm going to cancel.
Date of experience: August 1, 2022
Hello Terry,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love Fabletics. The clothes are great and the service is great. I had an issue with a seam being ripped in a pair of leggings. I asked for a replacement and had the replacement in a couple of days. No having to wait until they got my return before shipping out the replacement. Great customer service.
Date of experience: January 2, 2020
Hello Nancy,
Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!
XO,
Ivy
I placed an order on March 30,2021 and quickly received a shipping notice that my items would be delivered on April 3,2021. When I cancelled the membership, suddenly the shipping date disappeared! Imagine that! Punishment for cancelling a useless membership. If I order at the end of the month, of course I don't want a new outfit until I have received my first order and have a chance to see if I like it. Thank goodness I work for the Department of Justice and have handed this over for review/investigation.
Products used:
Have not received yet
Date of experience: April 6, 2021
Hello Diana,
Thank you for writing a review! We are sorry to hear if you are unhappy with our shipping. We will contact you within 48 hours for further assistance.
Best,
Nelle
Skipping the month is annoying and they purposely make canceling the membership difficult in the sense that they berate you to stay and offer you a discount I would really like to not have to speak with someone directly over the phone or a chat to cancel my membership. It's a smart marketing design but I find it irritating.
Date of experience: January 20, 2022
Hello Brooke,
We are very sorry to hear that you dislike skipping the month. Our member services team will get in touch with you right away to help you further. Thanks!
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Megan,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the quality and sizes of our items. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz