Fabletics

My last order was quite late took over a month to be delivered and never made it to me prior to a month long trip I was going on before placing the order. Meanwhile Fabletics is never late to withdrawn the monthly due. Quite disappointing. I will be canceling my subscription.

I kept getting sent damaged leggings even after returning them twice. They just kept switching packaging and sending me exactly the same piece because the damage was exactly the same at the same spot. The customer service reps weren't of any help and were very dismissive. Horrible products, horrible customer service.

I ordered to pairs of pants, they were the incorrect size, and I want to change the color of one. I received the replacements in the same color and the incorrect size. I just canceled the membership because of my experience. Now I'm stuck with credit I can't essentially use. Again major disappointment! I doubt this will make a difference!

I am very attention-detailed, and I still feel like I was "tricked" into a membership. On top of that, they don't make it easy at all to cancel; I even had several "Live Chats" that just weren't responded to for >30 minutes and I had to start the process over because I was ignored. Once I brought it up to friends/family, I found out many of them had had the same experience! The leggings aren't bad, and I probably would have purchased more, but the experience was so frustrating, they have guaranteed they will never get another dime from me.

In March I purchased two pair of workout pants at a discount and didn't realize (my bad) that I was signing up for the VIP membership. Because I delete alot of marketing emails or they go to spam, I didn't pay attention to the ones I got in April. Just happened to read the one in May - and yikes I was being charged $49.95 a month. So I tried to cancel and was told to use the credit first or I'd be charged retail prices. So I did but it wasn't applying the credit. Had to call and the hold times were always twice what the line said they would be. Finally got the order placed but then lost the connection and had to call again to cancel. Quality of the workout pants was okay but definitely not worth the learning cost (two months charged at $49.95 = 99.90 and I bought three pair of pants and a tank top -- way too expensive!). I absolutely do not recommend this site. I should have read the reviews before I placed the order in March.

My product was damaged and it took way to long and I talked to too many customer service agents to initiate a return. I couldn't find the return label and no one knew what they were diing. Their products are great quality but I hate their business model. Just charge customers what the product costs. Your VIP program and customer service suck which makes me not want to buy from you again. Your business model is scammy.

I never received my shipment, got ahold of customer service and was told that it was taken care of and getting sent my way. Still have never received it. Won't be purchasing from this company anymore.

Ordered high waisted Yoga pants and some sport bras and work out tops. I'm plus size and was reluctant! Checked the size guide and ordered accordingly. Very pleased with the quality and fit…. And everything I bought was on sale! Win, win….

I have just discovered that I was paying for a VIP membership. I wasn't aware of it and now I have to use my credits before I cancel my membership. I won't recommend you to buy on this web shop. I spent 69£ a month and I didn't know.

It was not clear in the emails that membership was a requirement for pricing- it only appeared on the website

I was an early adopter of Fabletics because the clothes looked really cute and comfortable. Instead, they were ill-fitting. I returned several items and was told I would get a refund. I believed what I was told but it turns out I was never given the refund. I have tried for months to get the refund. Each time, the rep tells me it has been refunded. When I point out there is no refund on my credit card, they insist that I give them my bank information so they can fax my bank. I told them this was a credit card transaction and they still ask for bank info. And they then lie and give me a fake transaction number to provide to the credit card company to get the refund. The credit card company had never heard of this. Fabletics is an absolute ripoff.

Sad to say but I will NEVER buy from this company again! I love the style and design however DONT NOT sign up for the VIP package! I tried to cancel the VIP membership on the phone in September 2021! They told me it was canceled, however, £50 came out of my account in Oct 2021. I emailed explaining everything with proof. This has been going on since then, it is now Feb 2022, and they as still claiming my membership is canceled. My bank account is saying another thing, at this point, I don't care about the money I just want them to remove my bank details. I am gutted as I really do like the style and the legging are great. Just don't sign up for the VIP package.

I love the products, when there are sizes and styles that I want. Seems like sizes and options are limited and hardly ever updated. The website is overall good, although I wish when buying a bundle, it was easier to mix and match. I wish there was an option to build your own bundle. There are often time I want a top from one bundle and hope I could add it to a different bottom.
I love fabletics, and love to workout in the gear. I do often skip because of the sizes are out and the bundles aren't exactly what I want.

I wear workout/Pilates clothes every day. While I do Pilates several times a week, I mostly just wear Fabletics gear because it's flattering and comfortable and suits my everyday casual and on the go lifestyle.

Placed small order for 3 items. Within a week was communicated expected delays which was fine as they set expectations to the new delivery date. That date passed without further communications. Contacted customer service and after a long hold (automated message wait time was inaccurate) and they blamed COVID-19 factors on the delays. My concern wasn't with the delays, it is with setting expectations and meeting them for your customers. I shouldn't have to wait a month for a simple order.

I found the items I got to be very cute but not worth the amount paid for them. I wouldn't consider them low quality, however they were not of the quality I expect for the amount that I paid. I'm happy with what I purchased so far but would like to invest in my wardrobe elsewhere.

The clothes are really great quality and I enjoy the powerhold style. The sizing is as expected I am 5'3 165lbs and large fits good with a tiny bit of room. The only part I was surprised by was my order came in 3 different shipments and I am still waiting on the 3rd and its 20 days later. The first package was sent an a timely manner at least.

I am a jazzercise instructor and I wore fabletics before pregnancy, it was the only site that had high impact bras I was looking for. I wore it during pregnancy because it had some of the best high wasted maternity leggings that helped me feel supported and sexy. And I wear it post pardum now because they have so many different sizes and the ability to see those sizes on diverse body types before purchasing. Great material and great deals for VIP members.

I found Fabletics about 8 months ago. I read reviews and was still nervous about ordering clothes. I have a very long torso and my inseam is only 29. I am 6ft tall. So finding pants and even shorts are difficult. From the first pair of shorts I have been hooked. I have moved all of my gym/home shorts to Fabletics. Now I am working on all of my work and golf pants to you as well. I did try a polo shirt and ran about a size and half smaller than I am used too. I am hoping to loose more weight so I can purchase some shirts. Your products are the best!

As soon as you buy something, they sign your credit card up for a membership and they charge you $50 dollars every month. When I tried to use the store credit, it wouldn't let me. So I asked for a refund and 5 days after the refund was processed, they charged me the same amount again! It is so frustrating and they just keep charging your card without any notice. I was on hold on the phone with them for 20 minutes and talking to them for another 30. The agent on the line kept saying the same thing over and over, didn't let me speak and was no help at all. Now I have to call them back with my bank on the line.

I created a membership so that I could purchase two pairs of leggings - one of which I did not receive - and then went on to find out that Fabletics charges $50 a month for the membership. When I went to cancel it, they would not answer my phonecall, so I attempted to cancel my membership via livechat. I asked the person to cancel my membership and in response, they offered to give me some reward points instead, and when I said "No, I would like to cancel my membership," they ended the chat and did not cancel my membership! Awful company.

Even if I log on the minute I get a notification about newness, my sizes (2x/3x) are often gone already. Several leggings options have a tall inseam option listed, but I have never seen them available.

Received my new pair of Winn Mid-Rise Crop leggings yesterday. Today, I cut the sales tag off and cut the product tag off the leggings at the cut line. Went to turn the leggings inside out to wash and noticed a hole in the fabric in the crotch. Called to request a replacement and was denied because I cut the sales tag off - I hadn't even mentioned the product tag I cut out yet. Now I'm stuck with a brand new pair of leggings with a hole in the crotch due to manufacturer defect - never washed or worn. I can't justify spending any more money with this company.