Fabletics

I decided to give it a try and purchase the membership. They don't have much in the way of Capri length. Everything is either below the knee or too high on the side. I purchased black leggings anyway that were high waisted. The waistband kept rolling down on me. I bought two items that were on sale. When I canceled my membership they refunded me pennies on the dollar as if canceling the membership was a punishment and I had to pay the full price instead of member price. The items I kept were on sale!

Bought an outfit for the first trial offer. Absolutely loved the gym trousers but not the shirt as it didnt fit well. Tooo low so it just displayed my sports bra. Tried to get an exchange or refund and was told it was not possible unless i return the whole outfit... an exchange was not reasonable for a smaller shirt at least? Tried cancelling VIP membership and they tried to offer me 500 free VIP credits. Whats the point if you will only like half an outfit and not be able to return the seperate item... and no. I couldn't return the trousers. Loved it so much that i wore it that day so too late to return unfortunately

My main gripes with Fabletics Subscription:
* This subscription started as outfits, now a credit can equal an outfit or a single item.
* I loved the original Salar Capri leggings. I am short. Now there is only a single capri on the site, and to use a member credit, it's only one item. These capris aren't as high quality/good fabric as some of the other leggings.
* The tops and sportsbra fits don't work great for me. Some have too much cleavage. Others are cut in a weird place that highlights armpit fat. None of them are as high quality as the leggings (at least that I have purchased).

I love my Pinecrest Fabletics Store in Orange Ohio! The ladies are very accommodating and always try to get me what I am looking for and to make the most of my credits.
Shipping and distribution? Now THAT'S a whole other story! I have 3 daughters so I often use my credits to send them gifts. I have sent to them for the 3 years that I have been a member. However at times they cancel my order questioning the recipient, as if its a fraudulent purchaser even though I am IN THE STORE and making multiple purchases? I have received 2 of something at times, which I have just started keeping since returning is a nuisance. My only other complaint is their sizing. All of my daughters are tiny - sizes 4-6 and this requires a Medium most time, but then Smalls and Extra Small at others. As for me I would love to see more styles in Large. You seem to have lots of Smalls and Extra Large and Extra Extra Larges on the racks and online.

Overall fit is amazing with fabulous style and feel of the fabric. Does not pinch or bind or "roll down" when bending over or doing squats

I ordered 2 pairs of pants under their faulty "vip" system. I returned them both and assumed I had also cancelled their subscription service. Little did I know for the last 3 months they have been taking money from my credit card. They WOULD NOT refund the amount they stole but offered what they called a "curtesy" refund of only part of they amount they STOLE from me. Do not do business with this company. THIEVES.

My daughter purchased 2 pairs of leggings and when she realised she had signed up tried to cancel and was told it wasn't possible and that she had to call up every month to cancel for the month.
Our credit card expired in June and we received a new one with a new CCV and expiry date however Fabletics have continued to debit our credit card every month... How the hell can they do this as every other direct debit I had on the card I had to tell them the new details.?

I hade very good experience.
The only complaint I have is the clothes don't seem the last after about2/ 3 years the material inside flips around and and becomes misshapen, it's very hard to readjust especially after washing. Hangdrying is preferable they will last longer.

I've tried to call to cancel it change or ask a question and I must be THE luckiest person ever because NOT ONCE have I ever spoken to a knowledgeable rep but I certainly have been bullied several times and by bullied I'm talking MEAN GIRL bullied! NO WAY will I aupport a company that treats customers like that!
Employees... RUN! There MUST be a better place to work where you are treated better than the way you treat your customers! All crap runs downhill so it clearly starts at the top and the customer pays dearly by being bullied and humiliated! Nope nope nope! I'll go elsewhere with my hard earned money!

My son looked forward to trying your brand. The shorts arrived with a hole in the pocket. Never again.

Fabletics is just awesome. My experience with Customer Service have been great. I love the products and how it's inclusive to all body shapes and sizes.

I enjoy fabletics products and partnerships. However, it feels shady to require ending an online subscription by phone. It really sours my opinion of the brand.

Don't give up! It took much longer than they initially told me but I did get substantial refund. I called several times, asked to speak with supervisor etc. faith in humanity restored!

I love some of them but hard to tell which has better waist compression. Not the same which you don't know until you try on or work out in and then they start rolling down. Disappointing.

Great product however I was placed on recurring payments and was not made aware of this. After taking myself off months later fabletics is still trying to pull from my card. Not a safe company.

Love the product but the amount of emails sent is insane. You really need to look at that. It takes credibility way from your business and makes me less likely to buy again.

As a larger woman, I struggle with comfort. I've been buying and wearing fabletics now for over 4 years, I can not find anything else that compares to this brand.

They took a little while to ship, but once I got them I was very happy with them. Since then I've bought another pair and will definitely buy more in the future. :)

I'm in love with side pockets, the inner pocket for your ID or CC, comfort and definitely a high waist to go over the bottom of my sports bra so it won't roll up!
That's the ticket

As many others placed the order, paid and next month was surprised with £44 charge for VIP membership. I think the way this company operates should be illegal. Shame on you unethical Fabletics!

The products do have great quality but the inconsistent inventory availability, price increases and a mandatory made-up import tax really pushed me to cancel my membership.

There should be multiple conformations before charging someone's debit card and multiple ways to get that money back if someone didn't understand the membership

Received updates saying that I would receive my items on Tuesday. Then 3 days later they are still 3 states away. Don't say it'll arrive a certain day if there is no chance of that happening.