Fabletics

I made a large purchase of 6 items in March, 2 of which were shipped separately. I never received those two items and when I called about it i was told that one of them would be reshipped and one of them was out of stock and that I would receive a credit for the out of stock item, neither of which I got. I paid for two items and never received them or the consolation of the loss of those items.

I live in the mountains near Vail, CO. When I do take the risk of driving to Denver, I always stop in to the Cherry Creek store. They are very bright, product saavy and it is always fun to go there. I also get in and out quickly so I can drive back up the mountain to Vail.

I have purchased many items from Fabletics. Most of their outfits are great for doing workouts or just using for going to work.
The only issue I have is that sale items I want are either not in stock, sold out, the color I want is not on sale or not in my size.
Some of the points I had accumulated dissappeared from my account. I had no warning. Therefore I closed my account.

I have spend sooo much money buying cloths from fabletics uk, everything i bought from it been excellent quality are great designs are unique cant find anywhere else and price is bit high but it worth it
Only thing about it is i have to keep skip it everymonth which is bit annoying

Everyone is so wonderful and nice at the Leawood store! I wish I could hang out with them all day long, such lovely ladies there!

Interaction is great, customer service is great, products are super great, follow up is fantastic, website is phenomenal and delivery is timely!

Last year I lost my daughter a week before Christmas. I was not able to return her outfits I purchased for her. This year I was not able to return the outfit I purchased for my wife. I plan on canceling your service.

I had two membership credits I wanted to use. I had to call in today to have someone remove an outfit from my cart I didn't want. Then I tried to put an outfit in my cart and was unable to. Then I found a second outfit I liked and when I tried to order it, I had to have someone apply my membership credits for me. This was ridiculous. I have a membership with AdoreMe and it is SO much easier to use and they do a better job of ensuring the happiness of their customer. At least offer me a pair of leggings for my time!

I got a new debit card and didnt update my card yet and this site got my new card and charged my monthly fee for being VIP i told them to refund it back and asked how they got my new card since i didnt update it and they said they call the bank and get it they dont do it someone else... the hell

I had to explain myself over and over and they couldn't understand the issue. I will try to call again and get my money back and cancel the subscription.

I placed an order on 3 items. Aside from their dumb business model of VIP Membership, they waited a week and half AFTER i placed my order to send my order to USPS which is basically called Snail Mail for a reason.

Dont think for a second that the reason for this isnt obvious. They do it intentionally so next time you order from them you will pay the $20 "rush" delivery fee.

When i called them about it they claim there was a "warehouse stock issue" which is obviously a lie because i was not informed of any of these issues at all throughout my order.

My compensation when i called to complain was 50% off one item on my NEXT order with them.

Bought a few shirts, liked them. Then saw I was having $50 drafted a month into the site for some VIP points. (Got signed up to a subscription plan, unbeknownst to me)
WEnt to there website to cancel, can only do it if you call. GGGGRRR WIll never buy from this outfit again.
I lost $100 to this stupid scam and will never buy from again.

Great value and price but order process and delivery process is very frustrating and disappointing. Ordering process and delivery takes time more than I thought. I tried to go to the store to purchase instead. When I actually go to the store, sizes or colors are not available.

My only option was to just place an order and forget about it. Yes, that's the term I use and my friends use about this VIP service. You place an order and forget about it… then sometime later, package will arrive. I'm seriously contemplating about canceling this membership.

Good product, delivered on time. Everything stains easily and doesn't wash out well at first, but not a huge issue

The thing I don't like is that every month, whether I order or not, I have to "skip this month" so I won't get charged the monthly fee. That makes no sense! Ff I order, then I shouldn't have to "skip this month"! Very annoying to have to remember this.

I am usually able to skip a month, and on months where I made a purchase the monthly membership would not be charged.

Recently I made a purchase and was still charged the membership fee. I was told I would still need to skip the month to avoid that. I found that odd, I wasn't skipping, I was making a purchase.

Great scrubs! I only wish they had a larger selection and their colors don't sell out so fast! Very comfortable.

Bugger the monthly subs they want per month. They told me I had 44pounds credit to use, and when I ordered more goods they took from my paypal acct. Then said they never received the PayPal monies. Clearly on my PayPal acct. It showed they had the money. PayPal blamed them and they just burn my time up! You have been warned.

Ordered a medium, received a small. Return process took weeks and guess what size they sent AGAIN. Plus they run super small

Terrible experience left me so disgusted, I didn't even get to the shopping part. There was an issue with my password. I use a password protection app to save and autofill passwords. I tried logging in, but couldn't. I tried a password reset - which required my email. I got an error message telling me there was no record of me having an account. I figured I had done something wrong when I set up my account, so I decided to create it - again. I entered my email and was told I already have an account on file. Great. So buried in the FAQs is a message about issues with passwords - if you have a problem you're told to reach out via Chat or phone. The customer service chat line was hidden even better. I gave up trying to have a chat after 10 minutes of sitting in a queue. Bye-bye.

FRAUD FRAUD FRAUD!
People you need to stay the hell away from this company. The literally STEAL your money! They will save all your personal information, especially you credit card information and there is NO option to delete the data you ONLY once had to enter for ONE purchase you made in the past. I just received a $50 charge for some membership which I NEVER agreed to sign up for, and in their blasted email they state something like, "we know you are too busy to check your email frequently, so we will basically $#*! you over and charge your credit card $50. And if you don't reply within x days, then we cannot refund the money. Please be aware folks. I am about to call this money-robbing company and give them a good piece of my mind!

They continued to charge me after I kept closing my account, I would have a credit but in order to use it I had to activate my account, and if you dont close it out they continue to charge you. I had to talk to customer service every time to close out my account, suspending the account or skipping doesnt close the account

Fabletics has given me an okai experience. The orders can be delivered timely and the fashion choices are great. The quality of the leggings is fabulous but I've ordered other items where the quality was lacking. On the mommy and me collection the hoodies were missing the straps.