Fabletics

I love some of your products, the everyday bra and the leggings are by far the winners. However the sizing can be very inconsistent from order to order. One item I ordered in an xxl and a 1x and they fit vastly different. Would love things to be more consistently sized within the items and from item to item. An xxl in 1 item shouldn't be super baggy whereas another item is too tight to fit. I get styles are different but they shouldn't be that vastly different

I went online to skip the month on the third, and couldn't find an option to do so anywhere on their website. I thought because I had mad a purchase 5 days prior and received it February 2nd, that counted as my monthly purchase and explained why there was no button to skip. Then I noticed I still got charged, contacted them, and it was no help. I deactivated my account. I have skipped the month multiple times and have never had a problem finding the skip button. Would never purchase from this site again which sucks, because I like their leggings.

I love all of the options I get with Fabletics. They are a bit pricey especially for some of the items, but you get a lot of variety. Some of the fabrics aren't squat proof, some aren't as great with moisture wicking, but there are those certain blends of compression and wicking that are magical! It's about what works best for what you are doing. The cute outfits are why I keep coming back, but I only allow myself to buy specific kinds or else I would be bankrupt.

First, I really like the clothes and compared to others they are on the lower end and are good quality. I am disappointed in the membership program. First, I was billed even though I skipped a month. If you do not do this you get billed. I called to have this taken care of and the IVR is very hard to get past to get a person which frustrated me. I was hung up on when I got a rep that I believe is in India, Phillipines, etc. Called back in to cancel and they wouldn't take no for an answer. It was upsetting and frustrating as the caller on the other end is unable to be helpful due to language barrier. I would have kept the service if I knew I would get better service. Come on Kate --keep your phone lines in the U.S.! Your line is really great and makes me feel GOOD when I go to the gym!

You cant try them first! You have to be in the VIP CLUB! And will not get $24 for 2 pair unless you stay with VIP. YOU CANT CANCEL ANYTIME!
My order was cancelled now I hope Im refunded on my initial order? It does not seem legitimate. Unless you plan on buying every month dont try this! Not worth the effort. GO TO ACADEMY and buy what you want when you need it. Much easier!

STAY AWAY FROM FABLETICS. The staff at the FABLETICS in Frisco, Tx told me the ease at which to cancel my membership. I was on the phone with a supervisor who would not cancel my membership do to a name discrepancy. I had to call my credit card company to formally dispute the charge to get them to stop payment on the account. I can not be more serious when I say to please stay away. It seems that they will do anything to take your money and will do anything to not let you cancel. I am disappointed in myself for ever signing up. I will absolutely tell whoever will listen to to never sign up for the membership or buy anything from Fabletics. By the way, this is my first ever negative review and hopefully my last

I had been a customer of Fabletics for a few years and was a VIP member. For the record, I have never had a problem with the product. I have always loved the fit and feel of the pants that I have ordered. My problem was with their policies.

When I first joined, I allowed Fabletics to charge me the monthly fee one month because I did plan to buy some attire. Christmas came and I decided to take advantage of the sales using my member points. I was told at that time that I could not use my member points for sale items. How crazy is that? I paid for them and I should have been able to use them however I wanted. This policy has since changed and you can now use the points on sale items.

The straw was recently when I saw that you could skip 3 months at a time and not just one. I chose to skip 3 months. To my surprise, the very next month I was charged almost $60! WHAT!? I was too angry to handle this the right way (contacting them for a refund before canceling). I used that $60 to buy something and I canceled my membership then and there.

I won't be back.

I wanted to write an updated review about my fabulous experience after my not so fabulous review regarding Fabletics. A day after my review was posted, their Customer Support reached out requesting details. I mapped out my experience, and within days received emails with FULL reimbursement! I even got a phone call over the weekend to apologize and confirmed my reimbursement of charges for 2016 and 2017. They even found charges going back to 2015 that I wasn't aware of and are reimbursing me fully for those. They could have ignored those since I didn't even go back that far in my bank records. They went the extra extra mile to rectify the situation. I couldn't be happier and impressed! My deepest thank you to the Fabletics Customer Support!

I LOVE their men's shorts! I've ordered several now and they are great quality! The only downside is the super shady "deals" they've been advertising on TV and social media of 2 shorts for $24 or 70% off select articles of clothing. You really can get these deals, but only by agreeing to sign up for their VIP membership. I was told I can only cancel this membership over the phone (so a representative can try their hardest to get me to not cancel) and only AFTER my shipment arrives. Well my shipment took so long that my membership refreshed and I paid a whopping $60 for their membership! I couldn't cancel because I hadn't received my order yet! To be fair, I forgot to log into the website and hit "skip month" on the membership to avoid fees for that month. But after calling and not being granted a refund but successfully canceling my membership (after a decent amount of pushback from the representative) I was told that I have a member credit for that month's purchase worth $100! Turns out, though, that it can only be used if I sign back up to be a member. Super shady rules and regulations around this membership and these exclusive deals. Love your cloths Fabletics! Hate your business practices. For that, you get only 2 stars. What was supposed to be a $26 dollar order, turned into an $86 order and they knew exactly what they were doing. Not angry, just disappointed.

Honestly, LOVE fabletics clothing. Super comfortable and versatile. I just despise getting their emails claiming they care about unity and representation but i, as a conservative latina am NEVER represented and what i believe in and fight for would
NEVER get money donated to them. I feel like they are trying WAY too hard to
Fit into the social climate when all they really need to do is just sell their clothes.

I ordered as I have before but for some reason my shipping address from years ago was pulled from my record, which i have updated and had the correct default address choosen. Now i have no idea if i will be getting my order or not, before you used a credit card from years ago that i had updated as well. Your system is not fairing well.

After following size guidelines, under a promo period, I enrolled in a monthly membership to give it a try. The promo sent me 2 pants for the price of 1. My pants were too big for me, so I decided to take them to the local store to exchange them. At the store they didn't have my size available either, so they told me to order a smaller size online and there would be no problem. On-line, the promo price was not honored and my size was not available. I ended up with a credit in my account that was not even enough for 1 pair of pants, and I couldn't order what I wanted because they didn't have my size. No, I don't have any pants and I am wasting money on a monthly fee.

If I could give my whole experience no stars, I would. 1st order came in, sizing was way off despite my following the Fabletics size chart. When I exchanged items, I ended up waiting over 6 weeks for replacement products because they lost my order but wouldn't send anything else until 30 business days passed (despite the shipping status saying USPS did NOT receive the order). When I FINALLY received new products they were 1) still too small, 2) NOT the colors I ordered, and 3) they ripped at the seams after my first wear (all I did was sleep in them!). If you have ordered, prepare for them to be incredibly tight (I'm normally a size 0/2 and the XS is so tight it gives me indigestion) and I hope you never have to deal with customer service because oooooh boy, I've spent about 8 hours on the phone with them through all this. The 2 for $24.99 deal is 100% not worth it; cancelled my membership today.

My review is for the website. I love the clothes. Great quality, great fit. They're why I deal with the website.

The website is not very user friendly, especially for Mobile users. It takes a long time to lead and make selections. I know the issue wasn't my IP, since other websites worked just fine. It seems like the CSS may be bloated and your developers should streamline the code.

I had an issue where I attempted to add two items to my cart using Chrome on a mobile device as a signed in user. The cart was not loading, so I got my laptop out. I signed into my account and saw the 2 in the corner of the Cart icon, indicating that I had 2 items in my cart. I attempted to click on my cart and after 6 full minutes, the cart loaded but was empty. I re-added the items and went to check out again, but now my cart had 4 items in it, even though previously it was showing as empty.

I had a membership with Fabletics. For a whole year I was privy to $24 leggings, as long as I bought one pair a month. I went to order my one pair, never missing a beat, and they tried to tell me that you were not able to continue on with the $24 a month because it was a promotion. That's definitely not what they said when you join on. In my opinion Covid hit, and they couldn't continue to sell them at $24 a month, and tried to make it like you were stupid, and that was the way it was all along. I told them I was not happy. I went to go on the Fabletics site to pay full price for a pair of leggings for someone else, and they have blocked me from purchasing anything from Fabletics, out of spite. I would never buy anything from them ever again.

I like Fabletics 7/8 leggings but when I signed up and began to get the over abundant emails their website never had my size. Also, the varity of patterns was very limited. Finally, their website was slow to load and difficult to manuever through. After months of waiting for something to come in I liked I finally cancelled my membership. Their pricing is no different than GymShark or Lululemons so being required to join to get better pricing didn't really fit.

The capris we purchased were very long and came way past our feet. The inseam on one of the leggings was crooked.
Because we live in Hawaii we had to pay for shipping and handling. They only ship in bulk so we had to wait a month until they had enough orders to ship them. We paid more for shipping and handling than we have paid for other businesses. The wait for the price of s/h was ridiculous.
I was very disappointed.

Horrible manipulative site! It is not clear in their advertisements that there will be a memebership fee. I read the fine print when my order came and wanted to return my item. First I had to call and talk to someone about the return process. They spent 15 minutes trying to convince me not cancel my membership and then they finally emailed me the return information. Three months later after I returned my items I had to call again bcz I still hadnt received my refund. They gave some excuse about processing and said i should have my refund withn 7-14 days. Still waiting on my refund after they stated that they received the items 3 months ago! STAY AWAY FROM THIS SITE! Horrible clothing and service... rip off trying to get people for a monthly membership for horrible workout clothes!

This is the most deceptive company on the face of the earth. I was NOT aware that by purchasing an outfit from this website, the company would steal my credit card number and put me into some type of monthly withdrawal of $49.95 per month. Kate Hudson should be jailed for being part of such a deceptive, illegal business. When you call the company they insist that they need your "order number and credit card information" but you never ordered anything. The "customer service" is located in the Philippines.
I have reported this fraudulent company to the MA State Attorney Generals office.
STAY AWAY FROM THIS CRIMINAL COMPANY. Shame on Kate Hudson.

I didn't receive my order of leggings which I paid for in December 20
I am still trying to either get money returned or leggings
I had to go to Martin Lewis resolver as Fabletics just ignored my emails and promised legging when called which of course have never replied.
They promise then leggings don't arrive so recombinant through resolver and they say can you tell me problem as my account wiped clean
What a bunch of either complete idiots with unmanageable customer service model and staff OR
A clever scamming company who just want as much cash as possible without having to supply goods or give any kind of customer service or satisfaction!
Jane Witham

Placed an order on 26th of august 2016. It took me nearly an hour to make a selection as some of the itmes were out of my sizes. Payment went out of my account received a confirmation of the order.
28th of September a month later still nothing from fabletics! Called "customer services" were told oh sorry your order didnt go through and basically since you have asked we will refund you and if you like go back to the website and put another order through. Thats just not good enough! A whole month? If I didn't call them then nobody would have bothered to let me know of the issues. Manager was absolutely useless and sarcastic! Absolutely disgusted!

I liked the website and I definitely like the products especially the bras but when I went on the website with my phone it was hard to swipe and see all the different options/photos for things but other than that The products are 10 out of 10

I have tried TWICE to take advantage of the 5 for 1 credit or 5 for $20 promotions and it does not work.
Very disappointed.