Fabletics

Overall love Fabletics & think it's Fabtastic but the sizing can be off on leggings.
Recently tried & LOVED their Scrubs though so will be a forever member

I think the quality has decreased significantly since I signed up for fabletics. Sizing is always off in both directions, sometimes I get a bra that is massive and when I adjust I'll get a top that is too tight. I think customer servoce has been spotty, I ordered items using a credit and when they didnt fit, I returned them and was told I could just get credit back not just a reimbursement - there was nothing on the site I wanted and I was hoping to just leave as a member but I have like $150 locked up in this company. Anything I do like usually sells out before I can order. Feels unsustainable and fast fashion icky that there are new campaigns every month. It's just a crappy product with a scammy business model.

Brand new leggings and they have a run in the crotch. Yes, they came with it.
Brand new onesie- has a cut/snip/nick - a small hole- on the sleeve. Yes, the item arrived with a hole in the sleeve.
Furry zip jacket / hoodie is on the return pile because the stitching is all messed up in the sleeve. It is so bad that I cannot wear the jacket as the wristband was accidentally sewed into the arm sleeve of the jacket. One side is normal and the other is pinched at a 3/4 sleeve.
Horrible quality control and has put such a bad taste in my mouth that I may never purchase again despite liking the fit of the leggings.
Also HATE that toxic chemicals have been found in the materials used to make fabletics leggings. What a shame.

Iv always purchased Online but I went on vacation and saw a store in Hawaii I found a bunch of things I really liked some was in stock and Some had to be shipped, Which I was totally fine with because I really wanted these items. Erica from the Honolulu store was so helpful and got my husband on board now as well. So now I have a even more of a excuse to buy from Fabletics!

Both orders I have done with fabletics went awry. With the first order the carrier returned my package even though the address was correct, but fabletics customer service worked with me to have it reshipped. Fine, that was the delivery service, I'll give them another chance. Now, after placing my second order, I wondered what was taking so long only to find out they sent it to a completely wrong address. I called customer service again to see how they can make it right, and all I got was a half sincere apology and stonewalling of the delivery has to be returned before they can help me. HOW CAN I RETURN IT IF IM NOT GETTING IT? Worst of all, their apology came with 20% off my next purchase? Why am I not getting refunded? This is a terrible model and they should be ashamed. I want it to be made right.

I placed an order and I can't return to store since it's far from me and I requested return information and never got an answer now I have something that doesn't fit me and can't return

I love the leggings but honestly Fabletics customer service is the WORST! Not only are they completely not taking responsibility for their package never arriving and placing the burden on the consumer, you wait on hold for over 30 minutes, get told different things by different agents,, only to still have your problem NOT resolved and they close your account! Here I come LuLuLemon!

I recently bought a top from Fabletics that was available at one of their stores close to home. I received a text an hour later that my order was ready for pickup and available for 3 days. I decided to wait a day and then on the 2nd day when I was going to go I received a text that the top was no longer available and that they didn't have one. I called Fabletics customer service and they acknowledged that it wasn't there, and was as confused as me as to why the discrepancy. I asked to have it sent to me as it was in stock and asked for free shipping. Customer service understood and was very kind to ship the top to me free of charge. I have called about other things as well and have always been happy with the outcome.

My order number was Order #: *******, I shouldn't be sharing this but this for people who think this is fake. It isn't honey, Fabletics is a blessing that dropped in my arms. I got 2 leggings for $24 CAD and I was normally excited for the product. But today I received it, and it had gifts with it. I got $90 gift card from hello fresh, which I love love love, but was expensive so I couldn't afford it the second time. And also a L'Oréal cream sample. The gifts were so unexpected and mind blowing. Apart from the gifts. The leggings make my butt look plump and juicy, it has such an expensive material like lululemon.(I mean who's gonna spend $100 on a leggings from lululemon when you can get 2 leggings at $24 from Fabletics which has same material. OMG THANKS FABLETICS.

I was wiaitibg for my package and it wasn't being delivered I called them and they told me that my apt building was missing. I asked them why as no one notified me or called me and they didn't have a answer. After that I told them I still wanted to my package but instead they delivered it back to the company which means I never got my leggings.

I got the membership because the pants fit my daughter, but the first time i went to redeem my points, i was told the only items i could buy. I couldn't pick the colors i wanted because they tell you how they want to match. The top doesnt fit neither my daughter or me but I had to buy one ( that is sitting in my drawer) because i cant get 2 pants.

I have purchased Flabetics merchandise for years now. I have always been satisfied. The addition of scrubs was a plus.

The outfits are beautiful but most of them I can not wear to the gym. Many of the leggings are see through during squats and deadlifts. Most of the bras are not made for high intensity training either. I love them for running to the store in or doing yoga or Pilates but I can't recommend them for most weight training or high intensity work outs.

Worst quality ever, ordered online and had to go in store to return all items. WORST CUSTOMER SERVICE. Literally had the worst experience, canceled my order once and then it took forever for a refund and on top of that i paid for fast shipping on the second order and it didn't arrive until 2 weeks later. Like what. Never ordering again.

SCAM they let you believe you have a good deal - then a month later take £44 out of your account with no warning at all. Apparently this is a condition of buying their offer outfit? Where you get told this I do not know - WHO READS the T&Cs and small print. This is a right ROYAL SCAM do not buy from these people. Their customer services is unhelpful, rude and misleading - surprised they are not shut down by now!

They don't notify you of canceled items or the "refund". They will show all the items you ordered everywhere and nowhere will they show you it was canceled (and you probably shouldn't expect it). Like literally nowhere. I shouldn't have to double check THEIR work and see what I am missing. They also can't stop talking long enough to *listen*.

Great variety of styles and designs. Fabletics is very comfortable.

Instocks and Pricing could be a little better.

Be VERY careful - the site automatically signs you up to take money from you account each month.

I ordered one "outfit" which I was pleased with, fits well and well made and designed I really liked it, but I was very lucky that I bothered to read the leaflet that came with my delivery as I didn't realise when I ordered that I was subscribing to the monthly program that would take £44 (I think that was the amount) from my account each month unless you go in an select to "skip" that month. Total scam - why you would want a new outfit each month is beyond me.

Also the website is dodgy, you can't unsubscribe on the site and have to call and I couldn't use the "forgot password" link - tried several times, it told me it had sent me an email with a link to reset my password but never received the email.

Stay away unless you order one outfit and then call to unsubscribe immediatly

I love my Fabletics Leggings... especially he high waisted ones. This is the first purchase I was disappointed with. The sweatpants don't fit as nicely, as the leggings. I was looking for a pair of sweatpants with the Fabletics quality and a comfy looser fit of traditional sweatpants... these are not nearly as comfy and the crotch seemed to sit low.

My last shipment was sent to an address in California and when I inquired about it I was told it must have been my fault? My address on my account never changed. I live in Florida. It became a big ordeal and the original order was not honored and was only sent the pant and not the shirt. I was so disappointed I was looking forward to having the matching shirt and I still can't find a shirt that matches the color of the pants. I was not treated fairly and rather than crediting my credit card was given a $19 credit to my account at Flabetics I cancelled my membership. I also had another pair of o ya I had ordered a few months before with A hole in the crotch and was told to just sew them? Not acceptable answer

I have found a few thinks I like but not worth the price to keep ordering.

Cannot believe Fabletics are allowed to use their current so-called 'loyalty' system. Here's how it works:
1. You sign up to be a VIP
2. They charge YOUR BANK $49.95 every month
3. They tell you that you have $49.95 STORE CREDIT (which is in fact your money, not their generous gift)
4. Unless you intentionally SKIP the credit within 5 days, BAM, your $49.95 is gone.

Without my knowledge, I was charges over $100 AUD for being a 'VIP' over two months. I was being told I had $49.95 STORE CREDIT on my account (I though, Oh how nice of them), where in fact they were taking $49.95 each month OUT OF MY bank account and forced to spend it with Fabletics. The skip system is too complex and OF COURSE most people will forget to bypass the $50 charge each month. Disgusting marketing ploy. I work in marketing, this is disgusting and embarrassing for Fabletics.

When I first joined Fab they had cuter styles/ sets. Now a lot of times the styles are dull and you can't always order a set. You have to order tops and bottoms separately and a lot of times my size wasn't available.