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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    823
  • Value
    833
  • Shipping
    810
  • Returns
    577
  • Quality
    794

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,734
Neutral
280
Negative
1,262
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,784)

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Timeframe

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user mattd431
Pennsylvania
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

I've had only good experiences with the items I've bought for fabletics. It's great quality clothes and most of the time I get a huge discount as a VIP member.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Matt,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user donnab142
Canada
1 review
6 helpful votes
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September 5th, 2016

Bought 2 black tights in Mar 2016... I was not able to complete the order till I signed up to this VIP membership. The company charged me 5months of membership fee 49.95US... I had only purchased 1 order in March. I will be called to cancel this everday till I get the charges reversed.
How dare you miss Kate Hudson for charging people foolish fees for nothing.? You should be embarrassed, this company should be embarrassed. I will tell every single person about this disgusting company. You miss Kate are taking middle class people's money. I think you have enough... i believe ever person who had been scammed by this VIP membership (so ridiculous) to be returned their money and the company should be charged for the stress of dealing with your 3rd party customer service in the phillipines!

Date of experience: September 5, 2016

Thumbnail of user ariannet1
Utah
1 review
0 helpful votes
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July 31st, 2020
Verified purchase

The clothes I've gotten from Fabletics have been cute and good quality. BUT it's nearly impossible to get the right size and style at any given time. There isn't any size consistency across styles. So if you order something and it's too small or too large, it's a GIANT pain to get replacements. Half the time they're out of stock by the time your first order arrives. And if it isn't, you have to first return what you have and then they'll ship the new size. And most of the time by then your size is out of stock. And they put the burden on the customer to keep checking the website to see when the new one comes in stock instead of having it on auto order so that when it comes in they automatically send it. This leaves one checking the website every day for the next month trying to find out if your size has come back in stock. Meanwhile the window to replace the one you bought closes. It's just so annoying. In the end, you end up with bottoms that fit and no top to match because the top never came back in stock. Or you have credit and you try to buy an outfit but you can never buy both the top and bottom at the same time because one or the other is always out of stock. Eventually I cancelled my VIP membership because it was just too difficult to get complete outfits in my size.

Date of experience: July 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Arianne,

Thank you for sharing your overall experience with Fabletics. We sincerely value your business with us and your feedback is important for us to hear. Our Member Services team will be contacting you via email within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user aliciat138
California
1 review
0 helpful votes
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March 1st, 2021
Verified purchase

LOVE the leggings BUT I really wish they would have realistic tops for plus size. MOST of us do NOT want tops that are cropped! How about a nice long sleeve shirt that is comfortable and not strapped to our body? A nice cotton blend longer length tshirt that is regular fit. ALSO IT WOULD BE GREAT if you sold a pack of T-shirt's, regular length and fit to mix and match with our leggings.

Date of experience: March 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Alicia,

We appreciate your wonderful review! We''' definitely relay your feedback to the appropriate team. You can surely expect more styles on the website soon!

Best,
Cathy

Thumbnail of user lynneh206
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I HAVE BEEN WAITING FOR ALMOST A MONTH FOR A SMALL ORDER - ONE ITEM AND ALTHOUGH I RECEIVED A MESSAGE TELLING ME THAT MY ORDER WOULD BE DELIVERED ON MAY 19 IT NEVER APPEARED AND I AM VERY DISTRESSED BY THIS AS I NEVER HAVE HAD THIS TYPE OF TREATMENT FROM FABLETICS

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lynne,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with your order. Our Member Services Team will email you right away!

Best,
Dean

Thumbnail of user aliciap17
Canada
2 reviews
30 helpful votes
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December 23rd, 2015

The product is just ok. I noticed some pilling from the tights I got. But besides that what really rattles me... is the fact it wasn't clearly written that I could see that VIP membership was a monthly fee ($50US--$70CND) if you didn't Skip the month. Who has the time to Skip that every month. Such a hassle and for someone who was un-expecting it was quite the shock to see a $70 fee on my visa. Not impressed. Canceled it right away! (Hopefully! I did read some horror stories on here that they continued to charge even after canceling) This brand Aint worth the trouble. I Think I will stick to Lulu quality that is always great. Service that is never lacking!

Date of experience: December 23, 2015

Thumbnail of user heatherm233
Mississippi
3 reviews
1 helpful vote
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April 17th, 2024
Verified purchase

Absolutely love the fit and feel of the joggers but I wish the tops were a little longer. It's so hard to find scrub tops made for long waisted women, but otherwise, I love these scrubs.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 7, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Heather,

Thank you for writing a review. We value your feedback on the length of the tops you got from us. We would like to address your concern and our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user carolm1508
Texas
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

I would have given this bra 5 stars but it was a little too long. I am an A cup. Maybe this would fit a larger bust person better. The style and fabric are great.

Date of experience: February 5, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Carol,

We're sorry to know that you are dissatisfied with your item's fit. We will be contacting you within 24-48 hours to help you further.

Best,
Bella

Thumbnail of user brittf16
Germany
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I have loved my purchases from Fabletics and the only reason I am not continuing my orders is because I moved to Europe and they don't deliver here yet. Let me know when they do!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Britt,

Thank you for the positive feedback! We are happy to know that you love our products and services! We'd be delighted to help you further with your concern about our services in Europe. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user benjamint361
Maine
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

For me fabletics is my go to brand for sportswear it give you quality plus make look good you use to go to the gym or personal activities like going out with friend and family

Date of experience: November 1, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Benjamin,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user davinah23
Utah
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I got really great deals on my last purchase. In that I found a new favorite bra and joggers! They shipped quickly and since I liked all my purchases I didn't need to return anything.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Davina,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user brendaw87
Indiana
2 reviews
3 helpful votes
  • Send Message
March 5th, 2017

I hadn't noticed until recently that my account was short $100 and I didn't know why how dare Fabrics take money out of my account if you figure it out 50 million people times $50 every month she's a multi-billionaire I don't think her mom would approve I think this is going to get out and she's going to end up close down why would you do that grab money out of people's account anyway don't buy from Fabrics they are a company that does not tell the truth I think her mother would be so disappointed if she knew that she was cheating everyone out of money I liked her until this no I'm not going to watch your TV shows

Date of experience: March 5, 2017

Thumbnail of user hannahj68
GB
1 review
0 helpful votes
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October 10th, 2019

I skipped my first month in the correct window as instructed because I bought stuff in the sale. I was charged any way! Not a good start at all I'm seriously considering cancelling my membership.

Date of experience: October 7, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Hannah,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.

Best,
Ivy

Thumbnail of user davids5887
California
1 review
0 helpful votes
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May 6th, 2021

When you purchased Two For One Price at the end of the month, you will be charged $49.95, totally not worth the price and a scam activity! This is why there is a CATCH! Be Mindful before buying!

Service
Value
Shipping
Returns
Quality

Date of experience: May 6, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Armond,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user marlees15
Illinois
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

It's amazing, when I order I get it in the amount of time they say. Because I'm a member we get points for buying/ordering. These points get us free items before they expire. 10/10 experience

Date of experience: July 1, 2022

Thumbnail of user johnh6970
Romania
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I bought two shorts and a tank top; the material is super light and comfy; they don't get wet and they are very stretchy as advertised. I am keeping this subscription and buying more soon!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user cades20
Texas
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

I ordered a few pairs of shorts in 2021 and loved them so much I had to order even more. The shorts are amazing when wearing very comfortable and can almost do anything in them.

Date of experience: August 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cade,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user davidh8070
Tennessee
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Ordered two pairs of pants. They're not bad but material is very thin and not very durable. Already a couple of issues with material. They are cheap. I guess you get what you pay for.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user jillianl94
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Return was smooth and easy. Scrub top did not fit right. Too tight around chest and arm area.

Date of experience: July 1, 2024

Thumbnail of user theresak440
California
1 review
0 helpful votes
  • Send Message
January 19th, 2022
Verified purchase

I have tried to find the perfect leggings for years and my search came to a end when I discovered Fabletics. They are great quality leggings and provide comfort in so many of my insecurities.

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Theresa,

We're so glad to know you love our leggings! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user tiffanyo119
Illinois
1 review
0 helpful votes
  • Send Message
March 2nd, 2023
Verified purchase

I have not had any issues with Fabletics! The products are great. They fit well for their intended purpose and the material is great quality. The sales and deals are what keeps me coming back!

Date of experience: March 2, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

HelloTiffany,

We are glad you are enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user heidia174
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

So that means that if I don't actually purchase anything with my credit I'm loosing money. What a scam. I want out. How do I cancel my 5 year membership? And get my credits back?

Date of experience: September 4, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello Heidi,

Thank you for sharing your experience with the membership. Your feedback will help us know what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user lareem4
Texas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I had an entire order not delivered and then in a different order I was sent the wrong color in the item I ordered. There is no chat or email option to resolve this issue.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Laree,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your orders. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user corins4
New York
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I always like the product BUT they charge for shipping and it takes WEEKS to get my stuff! That has made me decide to stop buying Fabletics! I'll save so much money.

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Corin,

Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Thumbnail of user irinan32
Colorado
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Did not see much value in VIP - cost more than what I would buy per month. Also recently tried to return some items, chose FedEx but never received any return labels.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Irina,

Thanks for sending your review! Your feedback about our VIP pricing and return process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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