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Fabletics has a rating of 3.1 stars from 11,747 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Super Comfortable! Great for warm days, keeps you nice and cool! Highly recommend!
Date of experience: June 4, 2024
As always, fabletics delivers the best quality items and experience
Date of experience: June 4, 2024
I will never buy another product from them. Screwed me over.
Date of experience: June 4, 2024
I hate this company, always stealing money from customer's🖕🏻
Date of experience: June 4, 2024
Comfortable and good quality. I especially love the pants with thigh pockets
Date of experience: June 4, 2024
Comfy sweatpants, perfect for the cold weather that rolled in today. The fleece lined everything is great. Glad I got a few pairs before they ran out.
Date of experience: January 5, 2025
I love love love fabletics and buy a load of clothes from them. I especially love the one short and one jogger
Date of experience: April 4, 2024
Hello Christopher,
We are glad that you're satisfied with your purchase. Rest assured that we will continue providing great products at affordable prices. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
Not the best coverage for busty girls...,.,,,,,.,,,,,.,...,
Date of experience: June 4, 2024
Awesome clothes worth it will be buying more. Have many pairs
Date of experience: June 3, 2024
Love everything they make. High quality durable stylish and very comfortable
Date of experience: May 3, 2024
I was charged $50 for one VIP point. When I went to buy clothes I added 2 pair of shorts on sale to my cart and was charged $50. When I went to pay with my VIP points I was charged my one VIP point plus $50. To make matters worse, the shorts were on sale for $20 each the next day…not feeling very VIP!
Date of experience: February 20, 2022
Hello Lisa,
Thank you for writing a review! Your feedback about VIP Membership is important to us, and we would like to address your concern. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
Please remember that your business depends on customers. Bring customer service back in house and take it seriously!
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
Hello Chelsea,
It is with great regret that we received your feedback regarding our Member Services Team. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I am beyond shocked regarding the customer service care. The reps who answer the calls are polite and are doing the best they can. This has turned into a 40 day nightmare.
The shock is that Kate Hudson would support shipping her customer service to foreign countries where they are not able to get in touch or be on the ground floor of what is happening to us as customers over here in the US specifically California, where Kate Hudson and her family live.
To recap, the purchase delivery was weeks late, and because it was so late when I tried to cancel the order I was told "just return it and you will be completely refunded". I was told this numerous times, as I contacted them numerous times regarding my order. When I received the order, two weeks late and past the gift giving etiquette, I returned it immediately. Two weeks later, and after given a partial refund, I can't get an answer about why. Then a week later, I called back and they told me only part of the order was counted and they would expedite the full refund request and someone would contact me within 48 hours. No call, no refund and I have no choice but to let you know, don't use their services. If you notice, 9 out of 10 reviews are negative and I must support them. Waiting for my refund still, contact me please.
Tip for consumers:
Do not use them. I am so disappointed with Kate Hudson I am unfollowing her on social media. SHAME ON HER.
Products used:
none
Date of experience: March 15, 2021
Hello Teresa,
Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further your refund concerns.
Best,
Bella
These people have been charging my cancelled account since June and to this day I can't get my money back. Spoke to manager and she told me to call my bank then when I got the banker connected confirming the charges she hung up the phone. If you want to give money away sign up. ABSOLUTELY DO NOT JOIN THIS SCAM!
Date of experience: September 6, 2018
Hello Latries,
We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A representative from our member service team will be contacting you within 48 hours to further assist you.
Best,
Ivy
I really like my new red bag. Everyone comments on it. So many zippered compartments!
However, I ordered just one, and you sent me two! Guess I'll give the extra one as a gift.
Date of experience: December 3, 2022
Helo Wayne,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I am £176 down for a £22 one-off (so I thought) and have reported them to Standards Authorities!
Just get same mumbo jumbo about their t&c's yet HUNDREDS of people are finding themselves tricked into it too!
Who looks at leaflets and 'junk' emails? It should be clear AT THE TIME, not afterwards!
REPORT REPORT REPORT! Reviews aren't doing anything!
Date of experience: July 16, 2015
Much more expensive than I thought it would be once shipping, taxes, and Canadian exchange were added. One of the items had a hole in it after 2 wears, I won't order again unfortunatly.
Date of experience: September 1, 2022
Hello Alyssa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Tried to log in several times, all cart options were lost - have not ordered and think I am just going to obstain since it seems like you can't handle the traffic
Date of experience: September 1, 2022
Hello Dovile,
Thank you for taking the time to leave a review. Your feedback is important to us and we want to know more about it. Our Member Services team will email you right away to assist you.
Best,
Clark
Totally unimpressed. This is very misleading who has the time opt out of an email every single month to not get automaticlly charge $49.99 a month for an outfit that you don't even have... CRAZY...
Tip for consumers:
If you are OK with a $49.99 charge or have the time to opt out of a offer eveysingle month.... the cloths are really cute... but I just have a sour taset in my mouth from the whole deal... I send all of my stuff back and will be charged $14 shipping and handling to do that... WOW!
Date of experience: January 14, 2015
Never received my order call was on hold 20 mins. Customer service rep did not speak english had a hard time canceling order.- sorry kate hudson your new business is awful! :(
Tip for consumers:
don't use fabletics
Date of experience: February 2, 2015
A package Fabletics sent me was either misdelivered or stolen. They were unhelpful in resolving the situation, and I ultimately just had to give up. That is $63 that I'll never get back.
Date of experience: December 2, 2021
Hello Julia,
Thank you for writing a review regarding your package. We will contact you within 48 hours for further assistance.
Best,
Nelle
I feel the comfort of my shorts every time I wear them, love the fit.
Date of experience: June 3, 2024
Overall, Fabletics has good quality athletic wear. However, shipping is terrible. Also, the sizes are unreliable- often running waaaaaay too small and sometimes too large.
Date of experience: January 11, 2022
Hi Prerna,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
If the products weren't already incredible, their customer service is always so easy and pleasant to work with! They are kind, incredibly helpful and accommodating.
Date of experience: May 20, 2022
Hello Abbey,
Happy to hear that your concern was taken care of! Apologies once again for the trouble, but happy it all came together in the end. We really work hard to provide the best service that we can. Have a great day!
Best,
Renz
I love how they always have very colorful pieces that you just don't see anywhere else!
Plus they're all so versatile. We mis and match with all our fabkids apparel!
Date of experience: December 4, 2022
Hello Kris,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Debbie,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia