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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    831
  • Shipping
    808
  • Returns
    575
  • Quality
    792

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53%
Positive
1,715
Neutral
276
Negative
1,243
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,738)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (73) quality products (133)
Thumbnail of user desireeh116
Texas
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love the products but the prices have gone up so much from when I first started, it's no longer worth it.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Desiree,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user debg214
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I'm a yoga instructor and Fabletics is the only yoga clothes I wear. Great quality - well made. Always fits. And looks fabulous!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deb,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user jamest1378
Arizona
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Did not realize it was a subscription. However I feel I got what I paid for. Just don't buy that much clothes

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dave,

Thank you for taking the time to let us know about your thoughts on the membership. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user anno58
California
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

Excellent customer service and the clothes are cute, stylish, and well-made! What's not to love?! Will definitely continue to purchase from Fabletics.

Date of experience: July 2, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Ann,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user leslieb1099
New York
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

Bought these shorts for my grandson. He absolutely loves them. He was very pleased with the quality and the speed of delivery

Date of experience: August 11, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Leslie,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user molliea18
Texas
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

The best quality and super cute design on both tops and bottoms. Got the softest oversized sweatshirt that I basically live in.

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mollie,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user davidb9749
Florida
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Great product you just don't have enough colors and stock of what I want so I probably wont order anymore from you

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello David,

Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user brandonk497
New Jersey
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Shorts were good quality but shirts were very cheap. The in person store doesn't even carry the newest products. Heavy female leaning.

Date of experience: March 2, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brandon,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user angelag42
GB
1 review
15 helpful votes
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February 1st, 2016

I did not sign up for the VIP and they took £44 off me in the first month, complained and they told me that you could not cancel by email you had to write and then after Christmas i forgot to skip and now they will not refund MY £44, I have sent loads of emails and now threatening legal and court case and they are still not giving me my money back, horrible company, please please avoid this company

Date of experience: February 1, 2016

Thumbnail of user christopherc2192
Georgia
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I had zero trouble ordering. Didn't realize it was going to take almost a month to get the order. Won't be ordering again. And I wouldn't recommend this company or it's products to anyone, anytime.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

Thank you for writing a review! We're sorry to hear that your order takes longer before you receive it. Our Member Services team will be contacting you shortly to assist you further.

Best,
Dean

Thumbnail of user daniellee206
Arizona
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I joined fabletics to get all the great workout clothing however since joining when I go onto site to order most everything I want is out of stock. This is why I'm canceling my membership

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danielle,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the selection we have online. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user andreww95
California
1 review
8 helpful votes
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September 12th, 2015

Orrid quality and remember they have a NO REFUND POLICY for the Membership. You get suckered into $49.95 each and every month and your screwed if you want to cancel. Dispute your credit card at your bank and get your cash back from the we scam artists You have been warned.

Date of experience: September 12, 2015

Thumbnail of user aliciak52
Minnesota
1 review
0 helpful votes
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December 10th, 2018
Verified purchase

Order took awhile to get to me. I liked the outfit. But not wearing it until I lose more weight in stomach area. I have fears it won't hold up well. I washed it on delicate by itself.

Date of experience: December 8, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Alicia,

Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!

Best,
Ivy

Thumbnail of user sofian164
GB
1 review
13 helpful votes
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December 7th, 2015

I bought a bra on promotion and it was 9£ when I realise after 3 months thats once you shop there you sign up automatically to the membership and they take you 44£ a month without you knowing!

Date of experience: December 7, 2015

Thumbnail of user ryand719
Nevada
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

I've bought 3 pairs of everyday pants. 2 the zipper broke on and the one I do have the zipper is really difficult and will probably break too.
This is a huge flaw in their pants don't buy.

Date of experience: July 5, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Ryan,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user karens4138
Florida
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I love FABLETICS clothing! I have been wearing it for 7 years & still have pieces in excellent condition! Quality materials, store service, ease of exchange/returns, and fun prints!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user michelec706
Kansas
2 reviews
0 helpful votes
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July 1st, 2022
Verified purchase

I love all the products!. Though I'm not so excited I have to be charged if I don't buy something every month. But I really do look forward to seeing everything!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michele,

Thank you for writing a review! We would love to assist you further with the concern you had about the charge. Our Member Services Team will email you right away.

Best,
Dean

Thumbnail of user kristya6
Missouri
1 review
4 helpful votes
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February 13th, 2017

Don't waste your time or money with Fabletics. There are MANY other athletic wear companies with actual quality clothing and good customer service. You definitely get what you pay for with this crap. AND THE CUSTOMER SERVICE IS HORRIBLE. Good luck

Date of experience: February 13, 2017

Thumbnail of user josiet48
Texas
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

I love Fabletics clothing and being a member makes it even better! They always have awesome deals and the process is easy to understand if I want to skip a month.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Josie,

Thank you for the great feedback regarding the VIP membership! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day.

Best,
Lia

Thumbnail of user danaeb2
Georgia
1 review
0 helpful votes
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September 15th, 2019
Verified purchase

Normal shopping experience. Nothing special. Nothing terribly difficult. The date at the top of this says July 10,2019 and frankly I have no idea how my shopping experience was that day.

Date of experience: September 12, 2019

Thumbnail of user charlotteg502
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Everything I have ordered has exceeded expectations! Comfort & fit are perfect! My wife who never wore leggings due to feeling awkward is now addicted due to the comfort & style.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charlotte,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user kristinr6
Florida
1 review
13 helpful votes
  • Send Message
March 16th, 2015

Like many others, I signed up for the $25 first outfit free, with the intention of continuing my membership if I liked the first outfit. However, the quality of the outfit left something to be desired. Even so, I continued with my membership with the hopes that other styles would be better quality.
Big mistake, because not only is EVERYTHING sold out CONSTANTLY, there is also a markup for almost every outfit, so you're really not saving much.
I ended up canceling my membership but I still have credits left on the site- but now in order to use my credits, I have to sign up for membership AGAIN in order to get the reasonable price for the outfits... AND, the credits can only be used for outfits that have been selected for me! Seriously, the money I paid on the site should be able to be spent the way I want.
Just stay away, it's not worth the headache!

Date of experience: March 16, 2015

Thumbnail of user andreaf140
Ohio
1 review
0 helpful votes
  • Send Message
July 1st, 2019
Verified purchase

I've made quite a few purchases and there's not one item that I didn't like. I think the clothes are made very well and the quality is awesome. I'll keep purchasing.

Date of experience: June 28, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Andrea,

Thanks for the feedback! We value your trust in Fabletics, and we will do our best to always meet your service expectations. Keep slayin' in your FAB items!

XO,
Ivy

Thumbnail of user debbiet571
Florida
3 reviews
0 helpful votes
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May 30th, 2022
Verified purchase

I have been a customer for many years. I love the selection, and price. Their products are reasonably priced in my opinion. Their clothes are comfortable when I workout. Thank you.

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debbie,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user kelseys64
Nevada
1 review
2 helpful votes
  • Send Message
July 6th, 2019
Verified purchase

Fabletics isn't easy to use. There is no app. I don't like their point system over a credit system. Their customer service is horrible and email replies are automated and impersonal.

Date of experience: July 3, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Kelsey,

We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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