Fabletics

FedEx lost this order in transit, and a reorder was placed via customer service on 5/4. That experience was okay, but I was disappointed that they were out of 4 of the 19 items I ordered. I received a $27.04 refund for a set (2 items). I was able to order color substitutions for 2 other items and received those without issue. The rest of the 15 items were reordered. I reached out to customer service again on 5/13 because FedEx was delaying my package again by a few days and I was concerned about it and I was becoming frustrated with the overall experience. The customer service representative told me to just check back on 5/20 and did not care at all. Later that day I received the package, but much to my dismay, it was missing 6 items that I ordered. There were 12 items instead of 15, including 3 random men's shirts/polos instead of the shorts/leggings I ordered. I was told they could reorder 3 items and that I would need to exchange the 3 polos for 3 items I originally ordered. I felt that was very unfair to expect me to print a label and go to a post office just to have my items that I ordered and paid for on 4/20 released to me? The representative told me they would release the exchange that day (5/13). Fine. I've obviously left some negative reviews about this experience, and today a "Chad" emailed me and issued an apology for the experience, and told me that I had been issued $42 in store credit (WHICH IS NOT TRUE)? My account shows $0.08 store credit and my bank account reflects the $27 return for the unavailable items on May 4. He went on to give instructions for creating a label to return the men's polos I had received by mistake, which once again, is frankly ridiculous. Fabletics seems to be incapable of processing a 19 item order. Additionally, I have not been offered any credit or compensation for this experience except for some email apology notes and a refund for products that I purchased and never received! I worked in retail for many years prior to becoming an ICU nurse, and I'm shocked at how this experience has been handled. I wish I could have just gotten my money back at this point. I also will not be recommending the scrub line of apparel to any of my colleagues after this. I really enjoy the product, which is why this was my second large order from Fabletics. But I wouldn't wish this nightmare of a shopping experience on anyone else.

I love all my Fabletics leggings and I'd live in them but they roll down on me so I'm tugging them up all day.

I thought id give this a try since they had a deal for their leggings knowing that I would have to be a VIP member and could cancel later. The whole experience was just awful and made me so mad I just regret it. Don't waste your time. First of all, who the $#*! wants a membership to buy workout clothes? So stupid! I go to order some leggings and they were sold out of almost every single size, lentgh, and color. I had already paid so I had to buy pick something so I bought what was left. I then receive the leggings and they were subpar. Threads were coming out of the seams in some spots and they were very tight. I decided I don't want more $#*!ty overpriced clothes from this company, I try to login to my account to cancel etc and my password was wrong. I click forget password, never received any help or got it reset. I emailed the company asking to reset my password and cancel my account. No response. So I call and the lady tries to argue with me about contacting them when I have the receipts that I did in my email. She hounded me on why I want to cancel. It took way longer than necessary to cancel and I had to demand that they refund me. Complete bull$#*!. I'd rather just go buy the overpriced LuLuLemon leggings than deal with all this bull$#*!. So $#*! you, Fabletics.

Fabletics keep getting my delivery address WRONG - I have contacted their customer service multiple multiple times and each time they say we have updated your delivery address - but I get the email from Hermes saying we are delivering it to the WRONG ADDRESS. They have delivered the item to the wrong address twice now not even close to my house - I have to drive to that person's house and apologise for FABLETIC's error. Terrible terrible terrible - DO NOT use

Love, love, love my electric cherry summit teddy jacket! The item is true to its color in person as well as size (M). Can't wait to wear it and order it in another color!

This is my everyday attire. I can work out in it or if I want to be casual, I can pair it with a tunic or mini dress and sandals. It is very comfortable.

I don't know which order this is for because I never received an email with such order number and I cannot find my orders on Fabletics website (MY ORDERS tab is empty). However I had problems with one order that I made, it was cancelled (after it was confirmed), it was tricky to get replacement etc.

I was skeptical about becoming a member at first. I was so wrong. I love how I get reminders that I can skip a month. The quality is amazing and the prices are affordable.

THIS IS THE SMARTEST FRAUD IN THE WORLD! THEY RIPP PEOPLE OFF AND START CHARGING THEIR CREDIT CARDS FOR $50 DOLLARS A MONTH WITHOUT LETTING THEM KNOW! THEN THEY TELL YOU THAT YOU HAVE TO SKIP THE MONTH NOT TO BE CHARGED! HAHA THE FUNNIEST FRAUD EVER. PLEASE DON`T USE

I was ignored in the store for about 15 minutes then I went to the counter and asked for help. I am a fan of the longer biker shorts and the bras are great.

They make it impossible to cancel your account when you want to and make it impossible to get your money back when you want to return something they are the $#*!ing worst. When I had a "VIP" account I tried to use my reward points to redeem a water bottle and then never sent it to me but charged my rewards points and then when I tried to contact them to fix it they would't send it to me because they're a bunch of stuck up $#*!es that steal your money. DO NOT GET A VIP ACCOUNT IT IS NOT WORTH IT!

The quality of the clothes is honestly amazing. I only really wear fabletics for my active wear now.

I received the wrong outfit and the return process is so complicated I cannot figure it out nor does in store take it back. It does not fit and it isn't even close the right order.

They charge you a monthly subscription that is automatically charged and not only do they make it very hard for you to get out of it I am finding it Extremely hard to get a refund.

Dont make a mistake these products have nothing clse to brand names. The material is cheap and cuts are bad. The outfits look very cheap im a fan of Kate Hudson and am very disappointed

I always love my purchases, however not this one. Poor fit. I was told I could return it. Took it back to the store, however the girl said not returnable. They did eventually take it back

The 2 pants i got were crap in quality, that was 6 months ago. I just canceled my "prescription" that I never wanted. Now I'm $300 out and the lady was so rude about it.

My online shopping experience was overall wonderful. I was able to find exactly what I needed as gifts.

I love all your sports clothes and products.
Also, all the merchandise came on time, every time I purchased.
Thanks so much!

I absolutely LOVE fabletics not only because of the amazing high quality clothes, but also because of the great prices and how simple and easy shipping and handling is! Love it!

I use pants for work and found them so comfortable I bought the shorts and I've used them as driving pants when I've made several long car trips. Worth the money!

I can't say enough about the Fabletics brand. The construction of the pieces is great. It holds shape and withstands the beating I give it with cross training and running activities.

The app takes forever to load and forever to change pages. I love fabletics but the desktop version works much better than the mobile app. The navigation could use some work.