- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fabletics has a rating of 3.2 stars from 11,675 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
So the first few months maybe even up to a year I received emails to remind me that it was time to buy or skip. Then the emails quit coming. At first I thought maybe it went into SPAM folder and I just missed it no biggie. Then the next time it happened I called and told them I did not receive the reminder email and they were kind enough to credit my account. So far all is well. I made a note on my calendar to check Inbox/SPAM/Junk all folders between the 1st - 5th of each month - no emails, I called and was told my provider must be blocking? Funny thing though I ALWAYS received an email to confirm a purchase. So I let time rock on and again missed a month so got charged. Again went through all folders - no reminder email. So I called and cancelled. Interestingly enough - I received the cancellation email. Now I am receiving all sorts of promotional emails from them. Hmmmm, no reminder emails, yet somehow all promotional emails come through to my INBOX... Sorry Fabletics but I am pretty sure that is intentional way to getting people to purchase.
SO interestingly enough, since I cancelled my account, I have no problem receiving emails from them and yet reminder emails never could make it through. Plus I can buy just as cute, if not cuter, outfits at Target that are the same price or less.
Date of experience: January 12, 2016
I am very impressed with the quality of the shorts. I wouldn't choose any other brand and the price is amazing.
Date of experience: April 4, 2023
Fabletics clothes are stylish, well made, and the sales are great!
Date of experience: May 8, 2024
Easy ordering process, easy returns,
Good quality items
Date of experience: May 5, 2024
Easy and smooth process. The product came at the promised time
Date of experience: May 7, 2024
Love both the shorts/joggers for me and tights for my wife!
Date of experience: May 7, 2024
The shorts and Tee-Shirts are phenomenal! My go to wear all the time.
Date of experience: May 5, 2024
The sale days are obviously my favorite. The powerhold material is durable and fits nice. I love the sweaters. I think the only thing that is missing for me is nice tanks
Date of experience: May 27, 2022
Hello Danielle,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Pants were not as described, shirt fit sloppy
Just not what I thought
Date of experience: May 4, 2024
The moment you come in the store the sale associate is very accomodating and helpful... it makes you really not to get out the store without buying an item from the store.
Date of experience: March 21, 2022
Hello Maria,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I originally saw fabletics advertised through its partnership with the UTR website, so I assumed it was an organised company ready to ship to Australia at least, if not internationally.
Sadly, it was not to be.
After looking at the website and the products offered I was quite impressed. There was a great range of apparel suited to tennis and all at very good prices. However, it was all an illusion.
I tried to check the website to see if products could be shipped to Australia, unfortunately I could not find that information but when I placed an order it was possible to enter an Australian shipping address without it being prevented. So I ordered a few things and tried to pay. This was the first hurdle. The payment method was not accepted and there was mo explanation as to why.
After leaving it for a few days, I came back to the website, ordered a few things and paid for them. This time it worked... despite nothing being different from my end to the previous occasion. After once again ordering and paying for quite a few items I was happy to see the payment received message and eagerly awaited my delivery. Alas, it was not to be. I received an email a few days later from fabletics informing me an item I had ordered wasn't available. However, after reading the email, it wasn't only one item, it was every item I had ordered!
It really seems like fabletics is not quite ready ti do business internationally.
Date of experience: June 1, 2022
Hello Alfred,
Thank you for sharing your experience with the availability of our products and placing an order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I felt like I was smothered in butter wrapped in a comfy blanket! My body felt loved 💖
Date of experience: May 8, 2024
Bought the leggings for my daughter. She was very excited to get them. Fit great!
Date of experience: May 9, 2024
They fit very well I will be buying more and also the shorts
Date of experience: May 9, 2024
The items I ordered fit well and are very comfortable!
Date of experience: May 9, 2024
I signed up for the promotiono fo 2 items for $24 and I went ahead and ordered. The jacket was great, but the leggings were such bad quality that I immediately gave them away and that person did not even want them. The material was rough and had zero stretch to them. I did not know that i was siging up for $49.95 to come out of my account and 7 months later (I don't check my account often) I realized close to $400 had come out on these recurring payments I didn't sign up for. I called and they told me that they could only refund 5 payments and that the rest had to be left in my account as credit I could use on clothes. I told them I did not want any of their clothes but they said there was nothing they could do about it. I checked my account and they only refunded me for 4 payments! I called CS and he had no clue what I was talking about and I asked several times to be transferred to someone who would not give me the run around. I had to explain the situation about 4 times before he realized what he was telling me was wrong and agreed to refund me for that last month they promised me. I am still left with $100 in "credits" to use on the site and not happy about it. This happened to me with ShoeDazzle and come to see that they are partners... go figure. I would never imagine Kate Hudson would agree to all of this =(
Date of experience: June 19, 2018
Hello Lorin,
We truly apologize for your experience! Your feedback is important and we would like to make things right. A representative from our member service team will email you shortly to assist you.
Best,
Ivy
Shipping almost becomes a deal breaker as it takes 2 weeks to receive anything
Date of experience: May 9, 2024
I have tried several different styles of bra's in a couple of different sizes and I still have not found the right size and fit. I find this dissappointing.
Date of experience: August 1, 2022
Hello Amy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I did buy legins from them but next month they charge me 44 pounds and when I call them they told me I have monthly contracts with them. Scam, be careful with them.
Date of experience: November 7, 2019
Hello Zaneta,
We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.
Best,
Ivy
Love fabletic! The fit is spot on! The material in the leggings is comfortable and flattering! I still wear my first leggings I purchased years ago!
Date of experience: January 1, 2023
Hello Gerry,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Hey guys, I tried to chat w someone but never received a response. I ordered socks and only received 1 pair. I thought I was getting 3 pair. I've tried chatting 2x and never got a response
Date of experience: November 4, 2022
Hello Jeff,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Very helpful-………………………………………………………………………. Thank you- i appreciate you assistance and for taking care of things and got your understanding and professionaliam.
Date of experience: October 4, 2021
Hello Mary,
Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
Still waiting on other item from my order I received one item and have not received 2nd item from an order placed before Christmas! Not happy at all!
Date of experience: February 1, 2023
Hello Amanda,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I was charged for something I tried calling in about to cancel and was charged anyways. Couldn't get through to their customer service. I think it was intentional.
Date of experience: November 1, 2022
Hello Blake,
We appreciate the feedback you shared regarding the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I am VERY displeased with Fabletics active wear and am wanting to get the word out. They say you get your first outfit for $25, then when you make the purchase it signs you up for VIP membership. And if you are sleep deprived like me (5 kids 6 and under), you may not read all of the fine print and then the next month you are slapped with a recurring $49.99 from your account! If you like their clothes it is supposedly a good thing to be a VIP member, as was explained to me by their phone representative, because you get VIP pricing and could possibly save you money if you buy from them EVERY month. But if you don't like their clothing (I found it to be ill fitting, and bizarre combination of colors) then it is not a clothing option for you. Btw- I made it back to my pre-pregnancy size of 5'5 and 124 lbs and generally clothes look really good on me but I returned all but 1 shirt of the 3 that I ordered from them. The one that I kept was comfortable as it is a long sleeved sweatershirt so I kept it but the collar is not to my liking (it rolls up on itself in an unattractive way) and the vented - sleeveless vest, and the tank were just hideous both for the way the material flares out on the top of the shoulder and the tank's colors was hideous and not at all like pictured!
Tip for consumers:
The representative explained everything thoroughly and finally returned my $49.99 fee after only 3 attempts at explaining that I didn't want the membership so I gave them 2 stars for being kind and thorough.
Date of experience: March 12, 2015
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Gilbert,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia