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Fabletics has a rating of 3.1 stars from 11,676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I am VERY displeased with Fabletics active wear and am wanting to get the word out. They say you get your first outfit for $25, then when you make the purchase it signs you up for VIP membership. And if you are sleep deprived like me (5 kids 6 and under), you may not read all of the fine print and then the next month you are slapped with a recurring $49.99 from your account! If you like their clothes it is supposedly a good thing to be a VIP member, as was explained to me by their phone representative, because you get VIP pricing and could possibly save you money if you buy from them EVERY month. But if you don't like their clothing (I found it to be ill fitting, and bizarre combination of colors) then it is not a clothing option for you. Btw- I made it back to my pre-pregnancy size of 5'5 and 124 lbs and generally clothes look really good on me but I returned all but 1 shirt of the 3 that I ordered from them. The one that I kept was comfortable as it is a long sleeved sweatershirt so I kept it but the collar is not to my liking (it rolls up on itself in an unattractive way) and the vented - sleeveless vest, and the tank were just hideous both for the way the material flares out on the top of the shoulder and the tank's colors was hideous and not at all like pictured!
Tip for consumers:
The representative explained everything thoroughly and finally returned my $49.99 fee after only 3 attempts at explaining that I didn't want the membership so I gave them 2 stars for being kind and thorough.
Date of experience: March 12, 2015
I would give this company zero stars if I could. I ordered an outfit back in August 2015. After months of going back forth between Fabletics and their shipping company, neither who wanted to take responsibility, I finally was re-sent the outfit and recieved it in November 2015. Something they forget to mention is the fact when you sign up, you're actually signing up for a $50 a month subscription. The only good point about this company is how friendly their over the phone service is. I would not describe them as helpful though. In March, Inrang up for a refund on my credit and they told me they had stopped the subscription service. In May I had to ring up again because I was charged AGAIN. They gave me the refund and told me they had canceled my membership. It's now June, and I have just had to ask for ANOTHER REFUND BECAUSE THEY DIDN'T CANCEL MY MEMBERSHIP.
Don't trust this organisation, it's a scam.
Date of experience: June 9, 2016
Pants are too thin and see through and you can see everything.
Date of experience: May 8, 2024
I'm very unhappy and disappointed with this brand. I tried to cancel my membership on multiple occasions. The first time my membership was supposedly canceled, I was charged $50 a week later. I was furious. I emailed fabletics multiple times and I never received a reply. I finally got it taken care of a month later. The customer service truly sucks and I feel so disrespected. Their products aren't with the money and the hassle. COMPLETELY REGRET EVER BUYING PRODUCTS FROM THIS BRAND
Date of experience: October 25, 2018
I'm not impressed with the 5 articles of clothing I bought. I bought them based on their size recommendations and between the 5 pieces, only two fit me okayish. The bodysuit/dress thing was the best piece, but I still had to make an alteration to keep the straps from falling off and it fit ok, but apparently I'm too long from crotch to cleavage and too short from cleavage to shoulders. It was a weird fit. The shapewear shorts and leggings were completely unwearable. Oh, I got them on, but they were designed to look like I was wearing thongs under them and that was visible in the mirror. They were designed to make impossible for me to wear them out of my house without getting the side eye and embarrassing myself or causing secondhand embarrassment in others. I thought it was just how they looked on the models, not that They were designed to be completely unwearable. Besides just being ridiculous to look at, I could only comfortably sit in them for about 5 minutes. Not exactly a ringing endorsement. The crop top was fine as long as I wear a bra with it. Otherwise my nips peek out the bottom. The body suit was well, it's unwearable too. Shape wear: 0/10, crop top: 8/10, bodysuit/dress: 5/10
Date of experience: June 1, 2022
Hello Jennifer,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our sizing. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
Bought my first tablet a peice months ago and I am still obsessed. VIP program is super worth it too!
Date of experience: January 4, 2024
Hello Ana,
Thank you for sharing your shopping experience with us. We are delighted that you're satisfied with the services we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
So quick and easy the cashier was so nice and helpful
Date of experience: May 7, 2024
You have to create an account to purchase, then you order online which is quite glitchy, when you order have to wait about 2 weeks to received the wrong items…
Date of experience: June 1, 2022
Hello Jonathan,
Thank you for the feedback about the products you've ordered. Your satisfaction is our priority and we would like to make things right, so a representative from our Member Services Team will contact you right away.
Best,
Allison
Comfortable…. Very comfortable and the quality is excellent.
Date of experience: May 7, 2024
Love the fabric
Love the color and love the fitting.
Reasonable price too
Date of experience: May 7, 2024
I've recently purchased products online and in the store in Mission Viejo mall. I am very satisfied with the products and service.
Date of experience: April 1, 2023
Hello Alex,
We are glad that everything worked out for you. We here at Fabletics do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
I bought a pair of inlined shorts and a pair of underwear, I had received them within a week. They fit great and are very comfortable! I am very pleased with my purchase.
Date of experience: May 26, 2022
Hello Nathan,
We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Ive bought a the same item A few times and the sizing is always different. 2 pairs of pants. Totally different aizing. 3 pairs of shorts all different sizing. All bought as mediums
Date of experience: October 1, 2022
Hello Steven,
Thank you for sharing your experience with the sizing of our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
They trick you into signing up for membership and charge your card every month after purchase.
Date of experience: May 8, 2024
It was nearly impossible to cancel the vip membership
Date of experience: May 7, 2024
Excellent service. Super helpful. Will buy again for sure
Date of experience: May 7, 2024
The best leggings ever. Nobody believes me when I say the price I payed for them. The Powerhold design is unbelievable. Definitely the best quality leggings I have ever owned.
Date of experience: December 5, 2020
Hello Lili,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle
Reasonably stretchy, soft material I will definitely be ordering another pair in the future!
Date of experience: May 7, 2024
Color and size availability very difficult to pair..
Date of experience: May 7, 2024
Constant misinformation from Rea #*******, Mia #******* and Kaye-all supervisors. If they are supervisors, I hate to see the level of service from lower ranking CSRs!
Tip for consumers:
Don't order from them!
Products used:
None
Date of experience: May 13, 2021
Hello Jean,
We sincerely appreciate the feedback you shared regarding your experience with us. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I am in love with these leggings. I am a bigger girl and they hold everything in. No jiggle, no cellulite in sight!
Date of experience: May 4, 2023
Hello Andrea,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I am in love with these leggings. I am a bigger girl and they hold everything in. No jiggle, no cellulite in sight!
Date of experience: May 4, 2023
I have been wearing Fabletics for years and the quality of the clothing is great! I have been really happy with the wearability and durability of everything.
Date of experience: August 4, 2022
Hello Suzzette,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and quality.
Best Regards,
Clark
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Skye,
Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.
Best,
Ivy