- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fabletics has a rating of 3.2 stars from 11,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
Bad quality clothes worthelss customer service that outsources employees to the philippines. Embarrasing company, do not shop here
Tip for consumers:
none, do not shop
Products used:
none
Date of experience: February 8, 2023
This is second time they have taking £120 out of mt account even though asked them to stop last time. Its a big $#*!in con, so angry.
Date of experience: April 12, 2016
I don't like having to opt out every month. I don't like to having to opt out every month.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
Hello Denise,
We appreciate the feedback you shared regarding the VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Excellent products. I have purchased many different items and am pleased with all of them. My favs are the pocket shorts. I recommend to everyone.
Date of experience: July 1, 2022
Hi Michelle,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Bought a full zip hoodie - it's amazing. Soft, high quality fabric and zipper, just too dang big. I'm keeping it anyway, that's how much I like it.
Date of experience: May 19, 2022
Hello Deborah,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I have had the shorts for a little over 3 months and the inseam on both pairs has already come undone. Seem to be pretty cheaply made.
Date of experience: November 4, 2022
Hello Chase,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I had order more than 5 outfits from Fabletics, all of them great fit, quality, colors amazing. Love them, no problems with shippments or anything
Date of experience: December 1, 2020
Hello Gloria,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
I have loved every item purchased from fabletics and my daughter loves Yitty wear. The items are a bit expensive but the quality is above par.
Date of experience: October 1, 2022
Hi Dusty,
Thank you for providing feedback regarding our products! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.
Best,
Kim
Since day one Fabletics became my favorite brand for workout clothes and a couple of years later I still wouldn't change it for any other.
Date of experience: September 2, 2022
Hello Edurne,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!
Best regards,
Chad
I am a huge rep for this brand! The material is amazing, the colors dont fade, and they are super cute outfits to wear when youre not working out/
Date of experience: August 4, 2022
Hello Amy,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Associate wasn't helpful - didn't know the pairings. Also when getting online orders you can't return just one item - it messes up the ‘pairing'
Date of experience: November 30, 2021
Hello Anna,
Thank you for writing a review! We are sorry to hear about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.
Best,
Chad
I have been a VIP member for 2yrs. First time I got stuff from fabletics I didn't realize they ran so small so the sets I got were uncomfortablely tight. There customer service was such a headache I finally decided to just keep the stuff and have a lesson learned. When I tried to cancel I kept getting the go around about how I needed to just skip every month and not cancel completely. Finally gave up and whatever I would do that for now. Time past and I just kept skipping. However I had personal stuff and forgot this month. I got notified of the charge and contacted them immediately however they wouldn't do anything about it, my fault for not skipping before the timeliness. So I ask them just to cancel. However they cancelled immediately so I asked if I would get reimbursed? No. So I will still have access till the end if the month? No. So your charging me for a service you aren't providing? That's how our system works... UNBELIEVABLE! And may I day illegal to charge for a service you don't provide. Whatever lesson learned. Just don't waste your time or money. There are way better brands thay actually care about their clients. Go elsewhere.
Date of experience: March 9, 2021
Hello Kayla,
We sincerely apologize for the overall experience you have encountered with Fabletics. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Nelle
The 1 shorts did not fit unfortunately I'm a lrg on all 5" shorts but those were no where close to my size
Date of experience: November 10, 2021
Hello Alexander,
We are sorry to hear if your shorts don't fit. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Every piece is comfortable, cute and ready for the world. These outfits keep me feeling yoing and energetic whenever I have them on.
Date of experience: June 1, 2022
Hello Denise,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I bought 2 pairs of leggings and LOVED both. Very comfy, snatched, and amazing look. Will be bavk to buy more for sure!
Date of experience: August 1, 2022
Hi Farah,
Thank you for the nice words that you said about the items that you purchased! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a wonderful day!
Best,
Kim
Overpriced for item quality not great tried to push membership thing so glad I didn't subscribe wouldn't want to buy from them again
Date of experience: August 1, 2022
Hello Greg,
Thank you for taking the time to leave a review. Your feedback about our pricing and the quality of our product is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Package was "supposedly" delivered. It was not. Hard time trying to get anything resolved and didnt have clothes in stock that I purchased.
Date of experience: November 1, 2022
Hello Jonathan,
Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I PLACE AN ORDER ON 18 MAR 21.
MY ORDER SHIPPED OUT 19 MAR 21.
IT ARRIVED IN MY CITY (INDIANAPOLIS, INDIANA) 20 MAR 21.
IT HAS BEEN SITTING IN SAINT PAUL MINNESOTA SINCE 24 MAR 21.
I CALLED AND SPOKE WITH ONE CUSTOMER REP, SHE WAS RUDE, CUT ME OFF, TOLD ME I DIDN'T KNOW HOW THE POSTAL SERVICE WORKS... UH, BEEN A PROUD POSTAL WORKER FOR OVER 20 YEARS... AND THAT I NEEDED TO WAIT ANOTHER WEEK.
I THEN ASKED TO SPEAK TO A SUPERVISOR, SHE CLAIMED SHE WAS TRANSFERRING ME AND THEN MY CALL WAS DISCONNECTED.
CALLED BACK AGAIN, I TOLD THE NEXT AGENT I'VE ALREADY TALKED TO SOMEONE, THEY HUNG UP ON ME PLEASE DIRECTLY TRANSFER TO A SUPERVISOR. INSTEAD HE WANTED TO TELL ME WHAT I ALREADY KNEW AND GO THROUGH WHAT I'D ALREADY BEEN THROUGH... I HAD TO BEG AND DEMAND REPEATEDLY TO PLEASE JUST TRANSFER ME... NO, HE WANTED TO KEEP TALKING.
WHEN HE FINALLY TRANSFERS ME TO WHO CLAIMED TO BE A SUPERVISOR, SHE TELLS ME I HAVE TO WAIT UNTIL THE MIDDLE OF APRIL UNTIL FABLETICS WOULD EVEN LOOK INTO MY MISSING PACKAGE!
THIS IS UNACCEPTABLE AND I DEMAND A FULL REFUND OR A NO CHARGE REPLACEMENT!
Tip for consumers:
Don't bother calling customer service, they don't help
Date of experience: March 30, 2021
Hello Desiree,
We sincerely appreciate the feedback you shared regarding your package. We deeply value your business with us. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
The pants are high waisted, stretchy and have pockets. All things I was looking for, plus stylish. They are my new favorites.
Date of experience: October 1, 2022
Hello Angela,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your pants! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Thanks Customer service Renz for helping me refund wrongful charge monthly fee. I really appreciate it. I like your positive work attitude.
Date of experience: January 18, 2022
Hello Jian,
Thank you for writing a review! Your feedback is important to us, and we would like to address your concern about the charge. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
My daughter and i love our matching outfits. The fact that i have a preteen who still wants to match her mama.
Date of experience: June 1, 2022
Hello Kimberly,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
$#*! off $#*! off $#*! off $#*! off $#*! off $#*! off $#*! off $#*! off with selling my data
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Eric,
We appreciate the feedback you shared regarding your account. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Ordered my sport bras and leggings, so far so good. Only when you go to order colors wantd are not always available
Date of experience: June 4, 2022
Hello Paula,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Love their clothes just couldn't fit a size medium yet :/ I sent them back no worry, hassle free and got a refund.
Date of experience: August 1, 2022
Hello Andrea,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Markel,
All feedback is important to us, so we appreciate the time you took to tell us about your thoughts on the items you received. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you.
Best,
Ivy