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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    821
  • Value
    829
  • Shipping
    806
  • Returns
    574
  • Quality
    790

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,628
Neutral
267
Negative
1,150
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,546)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user aprilj252
California
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Cannot edit review - disregard - now its making me write 30 characters or more, cannot delete, site jabber please help me

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello April,

Thank you for your review. For further assistance, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user alvint71
Georgia
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

She loves everything and the prices are great! Delivery was sooner than expected and the site is easy to navigate

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alvin,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user davidb8263
New York
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Long delivery wait. Product not as described, way more expensive then other men's briefs and not even as functional. Mediocre.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

We appreciate the feedback you shared regarding the item you purchase. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user kylev121
Idaho
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

The shipping was quick, and then the shorts didn't fit perfect I was able to exchange for a new pair.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kyle,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our product and service.  

Best Regards,
Clark

Thumbnail of user jessicak1367
Minnesota
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I get notifications that my product shipped but takes a long time for it to actually get shipped and delivered.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessica,

Thank you for writing a review! Your feedback about our shipping time frame is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user isabellel80
California
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Great customer services at Topanga Village, CA location, no matter in-store purchase, assist with online order, or, membership related inquiries, always supported by a group of helpful team members.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isabelle,

Thanks for leaving us such a great review! We are thrilled to know that you love our products and services. We put member experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Have a great day!

Best,
Dean

Thumbnail of user jackv409
Texas
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Too many emails selling products that I don't want!
The 2 shirts I ordered were too small and poor quality!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user joannae60
Texas
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Clothes are good quality and comfortable. I feel like prices are pretty reasonable. Would like to see more bra options...

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joanna,

Thank you for sharing your experience with prices and the products we offer. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user tinah844
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

The items that I have ordered are affordable and they are also excellent quality! The best place for active wear.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tina,

Thank you for the great feedback on our products! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at affordable prices.

Best,
Mary

Thumbnail of user adelekea9
Texas
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

The two shorts are extremely tight and smart. However, the trouser is a mess for me. There's room for improvement

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adeleke,

Thank you for sharing your experience with our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user aprilj239
Mississippi
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Fabletics.com always give me just what I want to make me go harder. I love looking and feeling my best.

Date of experience: August 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello April,

Thank you for the positive feedback! We are happy to know that you're satisfied with the services we provide! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user surprisedc
Texas
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

I was very dissatisfied when I saw that there was an additional cost item on my purchase for import taxes!

Date of experience: January 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello,

Thank you for writing a review! We are sorry to hear if you are unhappy with our taxes. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user jenniferw640
California
1 review
0 helpful votes
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October 18th, 2019

Great selection and great prices! The quality is good and comparable to other more expensive brands. Will definitely order again.

Date of experience: October 14, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Jennifer,

We’re glad that you found what you were looking for. It is our goal that you are always happy with our service and FAB items. We sincerely appreciate it and we’re always happy to hear that our members are happy!

XO,
Ivy

Thumbnail of user lydiat33
Maryland
1 review
0 helpful votes
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November 7th, 2019
Verified purchase

Comfortable, affordable and lasts - have had some peices for a few years and they are always my go to for intense work outs!

Date of experience: November 4, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lydia,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a FAB-ulous day!

XO,
Ivy

Thumbnail of user clintonk50
Maryland
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

The clothing is nice and flexible! With the hoodie I am able to wear it in cold weather without it being too bulky!

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clinton,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user ellan22
New Jersey
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

They charge you $50 a month without saying they will (unless you read the pages long terms). Good clothes but scammed me $350

Date of experience: December 1, 2019

Thumbnail of user ilzep
Netherlands
1 review
13 helpful votes
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March 23rd, 2016

Unwanted membership that leeds to EUR 49.95 charge on your account every month.
No product, no useful information, but you keep on paying.

Date of experience: March 23, 2016

Thumbnail of user kathyb1429
Illinois
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Love the quality of Fabletics. Powerhold is perfect on the days that I run. I've tried other brands and none of them compare

Date of experience: June 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kathy,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user clintons125
New York
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Pants fit really well. True to size, and stylish. Great pants for the course.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Clinton,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user christopherm2524
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Charged me without notice, or late notice I'm not writing 50 characters to explain

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

Thank you for taking the time to leave a review and your feedback about the charge that you got is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user diannes457
Arkansas
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I want to cancel. Didn't know it was a membership. Please help me cancel.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dianne,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user adrianav115
California
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

The girls in the store were so helpful and found exactly what I needed.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Adriana,

We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user jackb1604
Nevada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

These are some of the most comfortable shorts I own. I have 4 lined short they I use everyday to work out in. They have only satisfied me.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user shelbyf23
Minnesota
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I have been a fabletics customer for 4 years now. It is my go to for all of my athletic gear from running to yoga to lounge wear.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Shelby,

It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

XO,
Ivy

Thumbnail of user tammyk122
Texas
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

The yoga pants I received are awesome, but even the largest size is tight on my large body, but I expected that. I still can wear them however!

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Tammy,

Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!

Best,
Ivy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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