Fabletics has a rating of 3.2 stars from 11,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I love Fabletics! So happy I found it. I can't be the only person who hates shopping, but I come on here and always find something I love!
Date of experience: December 14, 2018
Everyone is always so helpful at the Columbus store! They make returns and exchanges so easy. And they always help me find things to buy!
Date of experience: December 1, 2022
Hello Amanda,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I'm very happy with my purchase and how their garments fit. I have recommended my daughter who is a new customer and also very happy.
Date of experience: March 15, 2022
Hello Blanca,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love the material, the variety of colors, the tights don't turn see-through when you squat and you can have different designs all the time.
Date of experience: April 22, 2022
Hello Jessica,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
She was very helpful! I used my credit and was able to buy another pair, and would love to have a pair with pockets too.
Date of experience: May 27, 2022
Hello Melody,
Thank you for leaving such a positive review. We really work hard to provide the best service that we can. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Designed in such a way that the offers are so attractive but the disclaimers are hiding. The entire VIP perks program is a big hoax
Date of experience: May 26, 2022
Hi Meenakshi,
We value our members, and your feedback about your VIP membership experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
It's not fair that the members can't use the credit in the promotions it doesn't make any sense, that's why I didn't make any purchase
Date of experience: December 1, 2019
I love all of my bottoms and tops. I'm not in love with how the sports bra's fit, but love the styles and the way everything else fits.
Date of experience: October 1, 2019
Hello Vivian,
Thank you for the kind words that you've said about Fabletics! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
XO,
Ivy
Amazing staff and great quality clothing! The staff treated me like I was their best friend and helped me choose outfits that I can hit the gym with!
Date of experience: October 1, 2019
I enjoy the products that Fabletics has to offer and like the option of being able to choose when I wish to receive new items.
Date of experience: March 12, 2019
Hello Laura,
We are pleased that you have chosen our showroom here in Fabletics. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
I continue to love the fabletics brand! I never have an issue with the clothing and love the new looks that are always coming out.
Date of experience: June 1, 2022
Hello Jenn,
Thank you so much for taking the time to share your great experience with us! We take pride in knowing our members are happy with our products and services. Have a great day!
Best,
Dean
The service is always fantastic in the store. Clothes for so well- the few times I called the service was also good. Love the variety to choose from
Date of experience: July 1, 2019
I order for myself and my 2 daughters and the outfits are great. My only complaint is they don't always have the size I need.
Date of experience: February 12, 2022
Hi Susan,
We appreciate your feedback on your shopping experience with us! We will be emailing you right away for assistance.
Best,
Cathy
Everything fit amazing and the sizing is pretty true. Quality is spot on and if you become a member you can actually save a ton
Date of experience: June 7, 2022
Hello Erin,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I absolutely love my leggings. They are so good to work out in or even to chill, and they even have pockets! I highly recommend.
Date of experience: February 16, 2022
Hi Bella,
We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Cathy
Read the fine print before you make a discounted purchase. You need to read everything or you will be automatically signed for a monthly charge.
Date of experience: September 2, 2022
Hello Vince,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I placed an order yesterday with my VIP account that I have kept since August. The agents were very helpful in honouring a price match so i went ahead and confirmed the order and got charged for it. Then this morning I see that the account was cancelled without my knowledge and my order too. When I called the support team they tell me it is because I had multiple accounts from the past. These accounts are from over the years and I havent been using them. I have ordered so many things from fabletics and have been telling everyone to buy from fabletics because I am a fan of your brand. I have shoes, bras, tops from your brand (so not just the 2 leggings for $24 FYI). But it is very unacceptable that you cancel my account without notice and your agent goes on trying to humiliate me for having multiple accounts. She says there was a "hard cancel" on your account prob because you had many accounts and then goes on to list all the accounts that I have had over the years as if I am trying to hide something or deny that I have had many accounts. I am very well aware of the accounts I have had over the years, your website did allow me to do that for years with no problem. Then I tell her that my order this time was from VIP account that I have kept since Aug (I was gonna order a lot more in black friday btw). When I tell her I should have been notified before cancelling all she says is that "I didnt do this, it was somebody else" and "well you had to follow the rules which was having one account only". Not only there is a language barrier in the communication with this agent, she also didnt want to listen to my complaint and kept trying to cut me off. Just letting you know as a big fan of your brand, I am very disappointed with this service. I called to reactivate my account and reorder my items but instead I was just shamed. I am very well aware that I had many accounts but they werent supposed to be active (i used to cancel them always not to get charged monthly fees which is where they scam people the most btw). When I raised my concerns through Facebook chat and they are like 'sorry your account was cancelled and you felt humiliated, is there anything else I can help you with?'
Date of experience: November 10, 2022
Hello Ross,
Thank you for your honest feedback! We are sorry to hear that the order you have placed was canceled. Our Member Services Team will get in touch with you right away.
Best,
Renz
The website is so frustrating
I would probably buy more often if it wasn't so hard to use on the phone especially
Date of experience: May 19, 2022
Hello Rae,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
Just recieved my outfit today. Very impressed with the quick turn around and the quality. Very comfortable. Definitely will be ordering more!
Date of experience: April 24, 2015
Great apparel; but the sit is a bit clunky. Could use a better cart process; and a more smooth mouseover on products.
Date of experience: June 1, 2022
Hi Jason,
Thank you for providing feedback about the website! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.
Best,
Kim
I love flabetics their clothes are of very good quality without hesitation I would be a vip member again I recommend it
Date of experience: February 16, 2022
Hello Roxi,
Thank you for sharing your wonderful experience with the quality of our clothes. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I previously had a membership and was satisfied with the quality of their clothing. I discontinued but closer to Christmas this year, I decided to reinstate the membership so I could purchase some gifts. I ordered a batch of items the first time around with no issue. The second order I placed, I was very disappointed - every item in the order came in incorrect. I didn't receive a single thing I ordered, it seems the warehouse must have mixed up the order. I then call in and there is no resolution except that I must wait 48 hrs and they will investigate and call me. I don't hear from them in 48 hours so I call back, this time they say your account is on restriction. I ask what this means and they say, your closed account was registered to a different email than this new account so we can't help you with your order till that's resolved. We will call you in 25 hrs. I ask to file a complaint with really no recourse to do so - since again my problem is that they sent me totally incorrect items and that seemingly is still not getting resolved after my 2nd and 3rd call. After spending $250 USD on this order you would think they would care to correct it, but no of course not. Needless to say the call back in 24 hrs didn't happen. So I call again for the 4 th time and am told to hold as they look into the order and the notes from their "back office" - of course the phone gets disconnected. I call for the 5th time now and we are talking 5 calls within 6 days - to be told I need to ship the items back at my own expense. I was horrified and very angry by this point. I once again asked who can I escalate this to. I was given a number so I guess I will make a 6th call and see if I get anywhere. Needless to say I canceled my membership and will never give a business with this type of horrible disgusting customer service my money. I'm disappointed because I did like their clothing.
Date of experience: December 23, 2021
Hello Sasha,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
The pair of leggings I recently bought aré see through. They are thin material and can see through them when working out.
Date of experience: February 4, 2021
Hi Alexa,
Thanks for your effort in writing a review! We are sad about the negative experience you had with the fit and quality of your purchase. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I try to find my size and it is always out of stock. I login to skip a month and it don't work. The only good thing is I can call and get a refund
Date of experience: February 12, 2022
Hello Tammy,
Thank you for taking the time to leave a review. We are sorry to hear that you are not pleased with our selection and skip-the-month feature. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
It takes to long to view an image and then I have to start all over when I want to continue my search. It really slows down my shopping experience.
Date of experience: December 1, 2022
Hello Diana,
We are very sorry to hear that you have encountered a problem navigating the website. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Amy,
Wow! Thanks for the great feedback! We could not make it without your support and loyalty. Every day we are looking forward to serving you.
XO,
Ivy