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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user daphnea38
West Virginia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

So far my experience with the fabletics products is great. The products have great quality on fabrics and also on design.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daphne,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!  

Best,
Allison

Thumbnail of user catherineg598
Arizona
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

I received everything I ordered timely and accurately! I am pleased with the quality of the garments also.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user tonancyc
Georgia
1 review
0 helpful votes
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March 22nd, 2018
Verified purchase

The clothes are so soft and so comfortable to wear. I feel so good and look great! Motivates me to workout

Date of experience: March 20, 2018

Thumbnail of user filizt
Australia
1 review
7 helpful votes
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September 7th, 2015

With all the reviews that are negative. Never buying from this site or any site. All reviews say there all scams

Date of experience: September 7, 2015

Thumbnail of user xxxx35
Georgia
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The material is very high quality. I am very satisfied with the fit. The high waist gives excellent solid tummy control

Date of experience: June 1, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Elijah,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Clark

Thumbnail of user jenniferf2071
Pennsylvania
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I did always get my deliveries. I did not like calling - the people on the phone were always curt with me.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user maryt2530
Massachusetts
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

2 items I ordered I love and 2 I do not like the fit but haven't had time to return.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Mary,

Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jinaw5
Washington
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

The quality is amazing. Last forever, they are not see through but are breathable. They are expensive, but you get what you pay for in the quality.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jina,

Thank you so much for your awesome feedback regarding the quality of the items! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a great day!

Best,
Kim

Thumbnail of user dashab7
Oklahoma
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Was not impressed with this product. The material was itchy and weird feeling and the sizing was horrible! Would not recommend to anyone

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dasha,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user amandab3148
Missouri
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Figs quality scrubs without the Figs prices! Next order in the works.

Date of experience: December 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Amanda,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user josephs2774
Canada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

I felt that the quality of the product I purchased was very good, sizes match according to the measurement charts, delivery was good

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user hannahp483
Canada
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

We could not get out of the membership we didn't want. We had to skip the month each month and if we forgot we had to pay 50 USD.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hannah,

It is with great regret that we received your feedback regarding our VIP program. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user kimberlyb2369
Florida
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I loved the product for a long time- but the fit changed. I do not know why but not the biggest fan anymore.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kimberly,

It is with great regret that we received your feedback regarding the fit of our items. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user joannao56
Texas
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Love my old leggings, not sure about the new stuff. Not the same quality and they don't fit the same. Bras fit weird.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joanna,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user freddam2
Maryland
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Love the fabric and the size is true to my size
Great quality with very affordable price
Love the vip credits very much

Date of experience: August 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fredda,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user sheric59
California
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

When I visit the Woodland Hills store the customer service is the best I have ever received! The quality is also a plus.

Date of experience: January 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Sheri,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user judyt170
Illinois
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

I received the wrong size, plus the wrong style. I had already cut off the labels, so I am stuck with it. Very disappointed!

Date of experience: January 1, 2020

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Judy,

All feedback is important to us. We strive to provide excellent customer service, so our Member Services team will be contacting you within 48 hours to resolve your issue.

Best,
Clark

Thumbnail of user bonniep421
Idaho
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I didn't care for the fit or fabric. I chose to return the pants.

Date of experience: April 1, 2023

Thumbnail of user christid
Washington
2 reviews
2 helpful votes
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November 30th, 2021
Verified purchase

I would never have guessed you would have polyester based products. I returned everything and won't order from you again

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christi,

Thank you for writing a review regarding our products. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user madib18
Missouri
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Always happy with the quality and price with my VIP membership. 10/10 always recommending Fabletics to my friends and family!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Madi,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user brandyc221
North Carolina
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love Fabletics! The site is easy to use and the apparel is awesome!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brandy,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user emilyw952
North Carolina
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Always an easy process and love the product
The site is easy to navigate

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user antonian15
Arizona
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I am very satisfied with fabletics. I have a whole wardrobe of fabletics clothes.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Antonia,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!\

Best,
Lia

Thumbnail of user kimberlyw2102
Connecticut
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Always many choices, price is right, fit is good, many colors to choose from

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user joed1527
California
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Very satisfied with the quality and price of the pants and joggers I bought.

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joe,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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