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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user ericaj257
Washington
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The product fits well and is very nice feel I like how it made

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

We are glad that you are satisfied with our items. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user freddye18
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Ordering was very easy and received my order in a timely manner

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Freddy,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user kentl171
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Outstanding in every way. Quality is stellar, quick delivery. Thank you.

Date of experience: January 1, 2023

Thumbnail of user ericam594
New Jersey
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

It took over 2 months for my order to arrive. That is unacceptable

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user janiceb1084
Oklahoma
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Have been extremely pleased with all of my Fabletics!,

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janice,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user seank529
Pennsylvania
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Customer service said they will not replace and could only offer a 20% discount

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sean,

Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user angelaj1219
New York
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Everything fits perfect and it's thick enough swear in the winter time

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user jackiej318
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Great quality, so soft! Awesome prices and cute styles!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jackie,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user gaill433
Georgia
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Nice material, fits well. I'll definitely buy more from this company!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gail,

Thank you for the kind words that you've said about Fabletics! We are always inspired by giving you the best styles and high-quality products. Have a nice day! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user jesselm3
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The items are well designed and durable very comfortable

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessel,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user athzirir
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

My favorite thing to wear (too much advertisement tho, it's tiring)

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Athziri,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our advertisements. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user ca261
Hawaii
3 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

Easy to order, shipping is fast. Nice material, fit well.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carma,

Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user cassadndras
Wyoming
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cassandra,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user caydenc11
Virginia
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Slow shipping, and signed me up for expensive unwanted subscriptions.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cayden,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user bradb733
Florida
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

This felt like scam. Never buy again due to that fact and product just average.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brad,

We value the comments you made about the VIP program. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user jamesb7596
Nebraska
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Good overall. Just wish shipping was faster than it is

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for your feedback. Our Member Services Team will contact you right away to address your shipping concern.  

Best,
Renz

Thumbnail of user karenb4492
Florida
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Great quality, not see through like most white pants.

Date of experience: April 6, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Karen,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user summerd63
Hawaii
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Fabletics Hawaii at International Market Place has the best sales associates. Very inviting, helpful and friendly. Love shopping there.
Thank you!

Date of experience: July 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Summer,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best services!

Best,
Allison

Thumbnail of user suzannev159
Florida
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Both of my items fit well and it's exactly as expected. The quality is definitely acceptable at a phenomenal price.

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Suzanne,

Thank you for your amazing feedback! We're glad that you love the style and the quality of the items that you ordered. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

Thumbnail of user nicoler1599
New York
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Even though they have nice stuff, everything I'm interested is never available in my size

Date of experience: March 12, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Nicole,

Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user griseldao1
Texas
1 review
0 helpful votes
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November 7th, 2019
Verified purchase

I love all their products! I've ordered almost everything! They're very comfortable, well fitted and true to size!

Date of experience: November 4, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Griselda,

We love to hear the great experience you have with the membership. We hope that continue to visit this site and shop with our latest trends and outfits.

XO,
Kobe

Thumbnail of user kittyd2
North Carolina
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Not the first time I've had trouble finding order info on recent orders, such as an anticipated delivery date.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kathrin,

We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user meganb777
Colorado
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Fabletics offers great products, a flexible subscription plan and excellent customer service. The VIP membership is totally worth it!

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Megan,

We are glad you are enjoying our products and the VIP membership! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user kerib5
Georgia
2 reviews
1 helpful vote
  • Send Message
December 21st, 2017
Verified purchase

I love Fabletics. The products are great. Easy returns. Fast shipping. Ive never had an issue after using for many years v

Date of experience: December 19, 2017

Thumbnail of user sherrye11
Sherry E. – Fabletics Rep

Hello Keri,

We are so fortunate to have members like you who continuously admire our products and services. Thank you for choosing Fabletics!

XO,
Sherry

Thumbnail of user janaeh24
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Leggings didn't stay up even though they were tight.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janae,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your leggings. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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