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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user minnien13
Canada
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

Fabletics never fails to disappoint. Cute, comfy, and often with pockets, anything you buy from them will be good quality

Date of experience: August 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Minae,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user mariolar2
Maryland
2 reviews
0 helpful votes
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February 18th, 2022
Verified purchase

Hi, I'm trying to log into my account but the page keeps frozen. I can't keep buying nor communicate with you. It's not a good customer policy.

Date of experience: February 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mariola,

Thank you for your review. We are sad to hear that you can't access your account. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Thumbnail of user christinem2554
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I have found customer service to not be accessible if there is a question regarding my account or an order.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for your review. Our Member Services Team will contact you right away to address your concern.

Best,
Renz

Thumbnail of user josephg1965
Illinois
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Decent products, but bad marketing strategies automatically signing people up for VIP access of a whopping $54+. Not cool!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user ashleyh599
New Hampshire
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

I order from them very regularly, I've never had a bad experience and the clothes always look great!

Date of experience: September 1, 2020

Thumbnail of user clarissah24
Kentucky
1 review
1 helpful vote
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September 1st, 2020
Verified purchase

Every product I have received from Fabletics has had great quality and arrived in a timely manner. B

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Clarissa,

We're happy knowing that you are loving every product that you've got! It was also nice to hear that you are completely satisfied with our shipping, your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Thumbnail of user lisas4683
Canada
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Professional, knowledgeable, excellent!
Thank you for the quick response and follow through!

Very satisfied :)

Date of experience: November 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope to here more from you in the future!

Best,
Mary

Thumbnail of user annab1289
Georgia
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

The quality and style of their outfits are always great. I have bought workout gear for them since 2016

Date of experience: September 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane

Thumbnail of user lindac4854
Massachusetts
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Ordered a pair of pants for my husband. Poor quality and fit.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Linda,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user dyshaunr
Illinois
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Everything I've ordered has fit perfectly and the comfort is amazing!

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Dyshaun,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user kristanm13
Arkansas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I've purchased a ton of stuff from Fabletics and never been disappointed!

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Kristan,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user angelog127
New York
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

T-shirt and shorts are poor quality. I do not love the style though that is personal

Date of experience: September 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Angelo,

Thank you for sharing your experience with the quality of the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user annmariep53
Massachusetts
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

My daughter loved the black with neon yellow Fabletics!

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Ann-Marie,

It is our desire to keep you satisfied with our unique styles and great products. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user cherylc1533
Illinois
2 reviews
0 helpful votes
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March 1st, 2023
Verified purchase

Color brighter than expected. But I was able to make it work for me.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Cheryl,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user katier486
Tennessee
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I've made orders and keep returning them. Loved the products initially. Not so much anymore.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Katie,

Thank you for providing feedback about your experience with the products you got from us! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user beckyc406
New York
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Love my 1st pair of Oasis leggings! Super comfy! App is very clunky-needs work.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Becky,

We are glad you are enjoying our products! We're sorry to hear that you had trouble using our app/website while checking out. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user belindak75
Indiana
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

These leggings easily became my new addiction. No other brand compares...

Date of experience: March 2, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Belinda,

Thank you so much for loving our brand! We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user cathylenab
Maryland
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Love the leggings. Quick shipping! Great prices for quality products.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Cathylena,

We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user cassieg61
Missouri
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Love everything I ordered! The leggings are my absolute favorite!

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Cassie,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!

Best,
Zeth

Thumbnail of user adamn521
Washington
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Very good quality at a reasonable price, it's now my go to athletic gear

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Adam,

We’re so glad to know you love the items! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jenniferc4240
Pennsylvania
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Loyal customer for years now and have no complaints.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jennifer,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the services we provide for our members. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user allisona217
New York
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Good quality athletic wear! Fast reliable delivery!

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Allison,

We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sherryl510
California
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Really like what we bought. Quality products.Would buy again.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Sherry,

We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user muinato
Canada
2 reviews
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

My experience was good and seamless. Everything went smoothly

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Muinat,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user julial589
Ohio
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Was able to purchase many items for my birthday and Christmas. Came in a timely manner.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Julia,

Awesome! We're happy that our members appreciate the effort we put into making sure we provide the best products and services! Have a great day!

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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