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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“The best quality”

Michelle T.
12/15/24

All my items are quality, exactly as advertised, pulls my body into shape while being very comfortable during my active activities. I have pieces from years ago I still wear and there is no wear or tear on my items. I only purchase Fabletics for all my active gear. Original reason is because you can not see through your tights!

Date of experience: 12/5/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user bryanj179
Illinois
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

Very happy with fabletics, but constantly disappointed with stock on the site.

Date of experience: July 15, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bryan,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user sandraw1746
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

So easy to use the website also love the monthly credit I love everything I've ever ordered

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user caseyb350
Maryland
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I like the items but the shipping time has been extremely long.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Casey,

Thank you for sharing your experience with our products and the shipping period. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user angelh124
Illinois
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

My order shipped really quickly and my size was available in the color I was looking for!

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Angel,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.

Best,
Nelle

Thumbnail of user anyelom
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I haven't got my even gotten my things yet I'm still waiting.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anyelo,

We appreciate the feedback you shared regarding your purchase. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user tammyb587
Arizona
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Bra and leggings are so cute together and comfortable to workout in

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tammy,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user norbertad
Texas
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

I love all the models, the only thing that is very few garments is always sold out

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Norberta,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user ariunchimega
Mongolia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I dont like your Member credit. It is seems like a burgle.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ariunchimeg,

Thank you for taking the time to leave a review and your feedback about our member credits is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user kirstiew10
Ohio
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very happy with all orders, styles and fit! All true to size.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kirstie,

Thank you for writing a review about the items that you received! We love being able to provide the products that our members seek. We appreciate the time you spent sharing your experience! Have a great day!

Best,
Kim

Thumbnail of user brittneys148
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

You continue to deliver on time and fabulous outfits. They are great quality and a great price.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittney,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Thumbnail of user julias923
Hawaii
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Do not like the payment policy if you miss skipping the month

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julia,

We appreciate the feedback you shared regarding our skipping option. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user meirag
Maryland
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The products I bought were priced well and the quality is superb!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Meira,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user lazarog11
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very personable and always very helpful with all of the different styles

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lazaro,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user shawng366
Arizona
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Everyone was great! I'll be back!
Love the store and the people.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shawn,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user ellens677
North Carolina
2 reviews
0 helpful votes
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October 4th, 2022
Verified purchase

The camisole was comfortable and did actually hold in lumps and bumps

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ellen,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user erikam329
New Jersey
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Love the quality and customer service I receive every time I shop

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erika,

Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Renz

Thumbnail of user daniw50
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Love all my fabletics leggings! Easily the most comfortable leggings I own

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danielle,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user gerardg316
New York
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Always a great product, sent in a timely manner…construction, quality & style in all their clothes!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerard,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user teresab1135
Florida
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Products were a great value and staff was very friendly and knowledgeable.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Teresa,

Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Renz

Thumbnail of user susano971
Georgia
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

All of the exercise clothing I have received has fit, is as I expected, and is durable.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Susan,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user trevern
Florida
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

I think you should make a better stance on wearing a mask

Date of experience: April 17, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Trever,

We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.

Best,
Dean

Thumbnail of user francesm527
New York
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Very satisfied with the service and all the products from you guys

Date of experience: August 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello Frances,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user kristinel123
Colorado
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Skip this month is an annoying having to remember the first of every month is a pain

Date of experience: August 1, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Kristine,

Thank you for your review. For assistance with the skip the month, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user maggies269
Wisconsin
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Everything I've ever ordered is great quality. I've never had an issue.

Date of experience: June 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maggie,

We're glad that you are loving your purchases! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jimg1521
Massachusetts
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Awesome awesome shorts can't believe I waited 53 years to get some

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jim,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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