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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“The best quality”

Michelle T.
12/15/24

All my items are quality, exactly as advertised, pulls my body into shape while being very comfortable during my active activities. I have pieces from years ago I still wear and there is no wear or tear on my items. I only purchase Fabletics for all my active gear. Original reason is because you can not see through your tights!

Date of experience: 12/5/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user lisac3713
Kentucky
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Great, high quality products! Great membership sales! User friendly website. Fast shipments.

Date of experience: August 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user charlesm2616
Arkansas
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Ordered pants they came on time and they also hinted me down

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user clemosl
South Carolina
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

I am always happy with the quality and design of the products

Date of experience: February 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clemos,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user yasminep7
Colorado
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Doesn't matter If its in person or just online it's always awesome!

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Yasmine,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user kalynt4
Iowa
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Love my fabletics store! Always so kind and the store is clean

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kalyn,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience at Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user katherined584
Washington
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I never received the leggings so it makes it hard to review.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katherine,

Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user darlynr4
New York
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The quality and service was not decent for the prices being paid.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Darlyn,

Thanks for sending your review! Your feedback about our product quality and pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user carolineg296
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Won't let me cancel and keeps charging my card. Deals are terrible and leggings are bad quality.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caroline,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user kristya78
Louisiana
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

I love all the products I order. Fabletics are my favorite leggings!

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kristy,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user chaliseh
Illinois
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Love the options for prints and colors.
I'm always surprised and satisfied

Date of experience: December 20, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chalise,

We're glad you enjoy our unique styles! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!

Best,
Zeth

Thumbnail of user erical174
Virginia
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

I like the pants but they were too big. But overall comfortable.

Date of experience: May 1, 2020

Thumbnail of user ingridi8
Maryland
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

Comfy, comfortable and the best material ever dry fast and squat proof

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ingrid,

Wow! Glad to hear that you're comfortable with your outfit! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Nelle

Thumbnail of user barbarac1392
Michigan
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

The way they feel and the comfort that it brings to me

Date of experience: November 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Barbara,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user paytond5
Utah
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I love my Fabletics subscription! Everything I have gotten has been amazing

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Payton,

Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!

Best,
Nelle

Thumbnail of user claudiac281
Mississippi
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I was looking forwards to receiving the leggings but it took three months before I received it.

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Claudia,

We sincerely appreciate the feedback you shared regarding our shipping! We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.

Best,
Nelle

Thumbnail of user cindya345
Mexico
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

The website is very easy to use, love the products, awesome material!

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cindy,

Wow! We love to hear your positive feedback! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user dawnw548
Pennsylvania
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

On my order, I only received the bag and not the outfit.

Date of experience: November 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dawn,

Thank you for writing a review! We are sorry to hear your item went missing. Your feedback is important for us to hear. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user alexanders714
New York
1 review
1 helpful vote
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December 14th, 2022
Verified purchase

They don't work with you or help you when there are problems

Date of experience: December 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexander,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user ll346
Illinois
1 review
3 helpful votes
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February 4th, 2020
Verified purchase

I went to the store to do an exchange and the girl who helped me was very rude and condescending.

Date of experience: February 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Leslie,

We apologize for any inconvenience you experience in exchanging an item in the store and will use your feedback to improve our services. We strive for 100% satisfaction, so a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

Thumbnail of user blancam61
Nevada
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I love the fit on the tall pants and the material is super soft! Also my pants stay in place!

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Blanca,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user fondaa6
California
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

I like the product and it's quality but it's not always available in my size and I have to wait.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fonda,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user alisonc271
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

The clothing is great quality, unique patterns and styles.
The membership is very easy to manage.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alison,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user michaelr4837
Oregon
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

All around great products for both men and women. Also, great customer service in-store and online.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michael,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user antwanettej1
New Jersey
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

My experience was very pleasant, the staff is very knowledgeable and pleasing. Enjoyed it very much

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Antwanette,

Thanks for sharing your excellent shopping experience with us and for showing us some love! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle

Thumbnail of user alexiso425
Colorado
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Prices are up and quality is down. Material is cheaper and more see through than before

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexis,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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