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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,603
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Decent quality”

HCRN V.
12/11/24

Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items. One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.

Date of experience: 12/1/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user victoriac396
Virginia
1 review
0 helpful votes
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July 31st, 2020
Verified purchase

I swear even if I cancel my month I get charged anyways

Date of experience: July 1, 2020

Thumbnail of user angelah2042
Delaware
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Love that Fabletics quality and selection. Continue to get better and better.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jenr232
Illinois
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

The ordering process is so easy and the clothing is great quality and very comfortable.

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jen,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user christineh1901
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I love the feel and comfort of all items I purchase and the amazing quality

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Christine,

Thank you for the wonderful words that you said about the quality of the items that you purchased. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!

Best,
Kim

Thumbnail of user susans158
Arkansas
1 review
8 helpful votes
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November 2nd, 2015

Do not use this company! They fraudulently charge for services, DO NOT ORDER FROM THEM. SCAM SCAM SCAM SCAM

Date of experience: November 2, 2015

Thumbnail of user joeyh136
Arkansas
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

I love the products but i hate the slow shipping. Keep adding!

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joey,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user ellaciac
Washington
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Clothes sizes are all over the place. Some are too small and some too big.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Ellacia,

We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user megann278
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

My problem was handled to my satisfaction. The service representative was good

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Megan,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Tina

Thumbnail of user herickg
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Product fit perfect and comfortable satisfied
Like the colors and the quality

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Herick,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user valeriem675
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Difficult to find the skip the month feature on the mobile site

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Valerie,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the skip-the-month feature. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user arlened166
North Dakota
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

I love the clothing styles are tastefully done with true fit.

Date of experience: August 10, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Arlene,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics. Have a great day!

Best,
Mary

Thumbnail of user jessicat1539
Connecticut
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love the outfit choices and the ease to skip the month

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessica,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and VIP program! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user beckyb222
California
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Shipping is so long that I forget that I ordered the leggings..

Date of experience: June 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Becky,

We are sorry to hear that you are not satisfied with our service. We always strive to improve our services and feedback like this from members are very much appreciated. Our Member Services team will email you shortly to assist you.

Best,
Chad

Thumbnail of user catherineo389
Georgia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Everything ordered came in quickly and was all great quality. Fit was great on all pieces.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user candicen56
Canada
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Love browsing around the website and all the colour and clothing options!

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Candice,

We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user nicoleg1110
Wisconsin
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

I love it all. I am very happy with everything I purchased.

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicole,

Thank you for your review. We are happy to hear that you are happy with your purchases. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user carriec406
Canada
2 reviews
0 helpful votes
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February 13th, 2022
Verified purchase

Outfits are well made and are extremely comfortable!

Date of experience: February 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carrie,

Perfect! We're happy to hear that our products. It is members like you that help keep our lights on, and we couldn't be more grateful. Stay fabulous!

Best,
Renz

Thumbnail of user susanb5245
Texas
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Love the fit, love I can order online. Very satisfied with the thickness and the fit.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Susan,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user roxanes20
Colorado
1 review
0 helpful votes
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August 31st, 2020
Verified purchase

Subscription is worthless when there is no inventory

Date of experience: August 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Roxane,

Thank you for writing a review! We are sorry to hear if you find our selection limited! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user deidret28
Canada
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

It was great! The size was true to fit and the quality is great

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deidre,

Thank you so much for loving our brand! We are happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user angelaz602
California
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

I like the quality of most of the items! Especially the fit of the tights, leggings etc.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user hdn1
Massachusetts
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The materials of the products are poor. The size is off.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diem,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user carolm1948
Illinois
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Great product, great experience, friendly people, good selection.

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carol,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user michellek1628
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

I like the deals available and the quality of the clothing

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

Thank you for trusting us to be your source for top-quality items at an affordable price. We appreciate your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user albertb498
Florida
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I thought membership was free until i was charged nearly $60

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Albert,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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