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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,603
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Decent quality”

HCRN V.
12/11/24

Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items. One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.

Date of experience: 12/1/24
See positive reviews
Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user annat1080
California
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I appreciate the quality of the material. It's not flimsy it's great material.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Anna,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user yesicar3
North Dakota
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

Amazing experience with this company amazing brand 100%

Date of experience: April 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Yesica,

Wow! Thank you so much for sharing your wonderful experience with Fabletics! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members. Stay awesome!

Best,
Nelle

Thumbnail of user danielp1692
Pennsylvania
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Everything is very great quality and very comfortable.

Date of experience: January 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Daniel,

We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user christiant222
Colorado
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

The shipment date kept going back from the original date.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christian,

Thank you for sharing your experience regarding the shipment date of your order. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Mary

Thumbnail of user janerband
Florida
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I am always satisfied with the experience with the product I purchase.

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Janerban,

Glad to hear that you are satisfied with your purchase! Have a great day!

Best,
Nelle

Thumbnail of user elysseb1
Colorado
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I have loved everything I have ordered. I have never been disappointed!

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Elysse,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user shellyl217
Canada
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Love the product and fast delivery. My sons love the product as well as myself

Date of experience: November 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shelly,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Thumbnail of user maryd855
Maryland
1 review
0 helpful votes
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February 6th, 2020
Verified purchase

Too long and small size was too big so ordered extra small and too tight.

Date of experience: February 3, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Mary,

Thank you for bringing this to our attention! We're sorry to hear you ran into some sizing issues with your item. We value you as a member and we'd like to make it up to you. Our Member Services team will be in touch within 48 hours to assist you further.

Best Regards,
Nelle

Thumbnail of user davidh6977
New York
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Love the clothes
The shorts and pants are amazing
The colors and fabric are class

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you so much for taking the time to share your wonderful experience with us. We take pride in knowing our members are happy with our products. Have a great day!

Best,
Renz

Thumbnail of user johno1680
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I love the shorts and the boxer shorts great fit super comfortable and great quality.

Date of experience: June 1, 2022

Thumbnail of user mariac2506
Puerto Rico
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

I do like the quality of the clothes and the variety of it.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello María,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!  

Best,
Allison

Thumbnail of user alyg10
Texas
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

The best clothes. The best programs. The best customer service. I really love fabletics!

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aly,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user chadm437
Georgia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Just takes way to long to get product…great product…just no communication no updates

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chad,

Thank you for sharing your experience with the delivery of our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user davidm7923
Illinois
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Love the items but the selection needs more. More colors, more styles & more availability.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user billyp374
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Easy shopping and convenient shopping. Fits very comfortably and nicely

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Billy,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user chadm494
Oklahoma
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Great Service. Great Service. Great Product. Great Service. Great Product. Great Service.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Chad,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user shiannes5
Kansas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love the quality and the fit of the leggings and bras.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shianne,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user jackg741
Massachusetts
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

They just spam you after you buy. Blah blah fifty characters blah blah

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

We apologize for what sounds like a very frustrating experience! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user lillye23
Hawaii
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Hard to cancel subscription. Been trying to cancel since 2018.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Lilly,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user catherinec576
Florida
2 reviews
0 helpful votes
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February 2nd, 2021
Verified purchase

Employee friendly and helpful and store was clean and tidy.

Date of experience: February 2, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Catherine,

Thank you for the kind words! We would love to continue providing outstanding service to awesome members like you!

Best,
Bella

Thumbnail of user kimj733
California
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Great fashionable clothing/active wear at great prices!

Date of experience: December 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user christopherh1126
Georgia
1 review
0 helpful votes
  • Send Message
August 11th, 2021
Verified purchase

I have not received my order that was expected to get to me Aug 7th

Date of experience: August 11, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

We are sorry to hear if you haven't received your order yet. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user angelam1257
Alabama
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Great fit... great quality and great customer service

Date of experience: February 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Angela,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user reubenl31
Washington
2 reviews
0 helpful votes
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November 1st, 2022
Verified purchase

I love the Powerhold Leggings. I wear them every day when I'm doing my workout.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Reuben,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user tanyak116
Texas
2 reviews
0 helpful votes
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April 17th, 2021
Verified purchase

I like the yoga pants. I dont like the membership program.

Date of experience: April 17, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tanya,

Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Dean

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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