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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,136
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user annmariep53
Massachusetts
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

My daughter loved the black with neon yellow Fabletics!

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Ann-Marie,

It is our desire to keep you satisfied with our unique styles and great products. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user katier486
Tennessee
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I've made orders and keep returning them. Loved the products initially. Not so much anymore.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Katie,

Thank you for providing feedback about your experience with the products you got from us! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user beckyc406
New York
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Love my 1st pair of Oasis leggings! Super comfy! App is very clunky-needs work.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Becky,

We are glad you are enjoying our products! We're sorry to hear that you had trouble using our app/website while checking out. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user belindak75
Indiana
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

These leggings easily became my new addiction. No other brand compares...

Date of experience: March 2, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Belinda,

Thank you so much for loving our brand! We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user ca261
Hawaii
3 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

Easy to order, shipping is fast. Nice material, fit well.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carma,

Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user chanellec64
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Most of the bottoms roll down which is annoying but overall its ok.

Date of experience: January 1, 2023

Thumbnail of user phillipf152
Illinois
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Clothes were great. All quality and what they said or described.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Phillip,

Thank you for sharing your wonderful experience with our products and the website. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user sarudas1
New York
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

I am happy with quick response and helpful for the exchange size of my pant.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Saruda,

We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team regarding your exchange concerns. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user sherryl510
California
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Really like what we bought. Quality products.Would buy again.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Sherry,

We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sharettac
Texas
2 reviews
0 helpful votes
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March 4th, 2023
Verified purchase

Very pleasant I ordered some items for my daughter's birthday.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Sharetta,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user mauraf10
New Hampshire
1 review
1 helpful vote
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August 31st, 2020
Verified purchase

My legging came with a rip in them. When I tried contacting customer service they were no help.

Date of experience: August 1, 2020

Thumbnail of user muinato
Canada
2 reviews
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

My experience was good and seamless. Everything went smoothly

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Muinat,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user angelinaf60
Texas
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Didn't realize I'd be paying for a monthly membership

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Angelina,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user briannah196
Florida
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I love shopping at Fabletics, they always make sure everything is easy & fun!

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brianna,

Thank you so much for loving our brand! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user allyseh
Indiana
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Always great quality & it's very easy to exchange sizes if necessary!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Allyse,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user andreas1985
Indiana
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Inventory is never available and product quality has declined.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

We appreciate the feedback you shared regarding the options we have online. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user michaels10213
Alabama
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Wear them everyday and they are some of the most comfortable shorts I've ever owned

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michael,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user patriciah2607
Virginia
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Horrible customer service. Charge you double for shipping. Worst Program that takes your money.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Patricia,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Thumbnail of user beverlym357
Michigan
2 reviews
0 helpful votes
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October 4th, 2020
Verified purchase

The fit is great. I'm really impressed. I love ordering online and this did not disappoint

Date of experience: October 4, 2020

Thumbnail of user wendyn111
Florida
2 reviews
0 helpful votes
  • Send Message
August 1st, 2020
Verified purchase

I love the items I've ordered - they are fun and fabulous

Date of experience: August 1, 2020

Thumbnail of user pamc227
California
1 review
0 helpful votes
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August 31st, 2020
Verified purchase

I'm having money withdrawn from my checking account every month but can't use it to buy online.

Date of experience: August 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Pam,

We sincerely appreciate the feedback you shared! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user amye1047
Texas
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

The site it very slow from my iPad and phone. Often I just give up

Date of experience: March 5, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Amy,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user cindyc1209
Michigan
1 review
0 helpful votes
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October 19th, 2021
Verified purchase

Great! No problems with my purchase! It was very easy to check out

Date of experience: October 19, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Cindy,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user bradb733
Florida
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

This felt like scam. Never buy again due to that fact and product just average.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brad,

We value the comments you made about the VIP program. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user jamesb7596
Nebraska
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Good overall. Just wish shipping was faster than it is

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for your feedback. Our Member Services Team will contact you right away to address your shipping concern.  

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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