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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,489)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user andreaw792
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Always happy with my purchases, easy returns and I love looking at the new outfits

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

We are glad that you are satisfied with the item you purchased and the services we provide. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user emmah640
Florida
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Took out 55$without permission for vip membership. They gave me my money back but still

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emma,

Thank you for sharing your experience with the monthly member credit charge and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jenniferf2147
Texas
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I already wrote out a long negative experience and never heard back

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for sharing your experience. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user angelac2075
Oregon
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Items arrived promptly and fit well. Price was reasonable.

Date of experience: October 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Awesome! Thank you for the feedbackl! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user jodyh230
Minnesota
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Best leggings ever! Try them, you won't be disappointed!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jody,

Thank you so much for sharing your feedback regarding our products. We're glad you love your leggings. We always strive to provide our members with the best quality. Have a wonderful day!

Best,
Allison

Thumbnail of user danielb2846
Utah
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The membership model is predatory. I can't suggest anyone sign up for this.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user adamy337
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Ordered an set, due to split shipment, bottom never arrived

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adam,

Thank you for your honest feedback! We're sorry to hear that some of the items you ordered did not arrive. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user lesliej280
Texas
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Great service, deliveries fast. Membership is worth it.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leslie,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.

Best Regards,
Clark

Thumbnail of user laurae942
Pennsylvania
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

I love the cute outfits offered each month. They are comfortable and well made.

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user keatonh14
Pennsylvania
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I paid for 2 pair of shorts and only received 1 very disappointed.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Keaton,

Thank you for writing a review! Your feedback about the product you ordered is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user samanthag796
Florida
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Same items can be found at local retail stores significantly less expensive.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Samantha,

Thank you for taking the time to leave a review. Your feedback about our product pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user jenniferl865
Texas
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Not enough to chose from. Cannot cancel. Unhappy with this subscription.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership and product availability.  Our Member Services Team will contact you right away.  

Best,
Allison

Thumbnail of user matthewn465
North Carolina
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Terrible product, long shipping time, didn't fit well

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Matthew,

Thanks for sending your review! Your feedback about our product sizing and shipping timeframe is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user jacquelines772
Illinois
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

They helped address my concern and fixed it for me.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jacqueline,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied. Hope to hear more in the future!

Best,
Mary

Thumbnail of user elizabethc2389
Georgia
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I like to much the gym clothes. I'm very happy whit my products

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user aset
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The products have great quality and came very timely.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ase,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user jonathanc959
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Great customer service. Shipping took way too long though.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user laurelc68
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I've been a lover of Fabletics shorts and leggings since 2015!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laurel,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user fatimah59
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

My past couple of orders have been very delayed. Clothes are cute and good quality.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fatima,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with shipping out orders. We will contact you shortly to further assist you.

Best,
Dean

Thumbnail of user jaydenp21
Arizona
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Good stuff. Quality. Enjoy the membership and VIP options.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jayden,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user kizmetm
South Carolina
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Fabletics offers great clothing in all sizes and fun selections. The quality is excellent.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kizmet,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them! We will also relay this review to our marketing team to let them know of your suggested style!

Best,
Tina

Thumbnail of user ashtonw41
Washington
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I have nothing but good things to say. Best joggers I've ever owned

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashton,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user donnas2948
Kentucky
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Ease of ordering, and returns trying to figure out what was my size.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

We appreciate the feedback you shared regarding the sizes of the items we have. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user jennyh387
Ohio
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Never had an issue with the material. Perfect fit every time.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jenny,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user megk46
Florida
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Definitely not as advertised. Way tighter, heavy material. Won't order again

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Meghan,

Thank you for writing a review! We would love to assist you further with the concern you had with our product. A representative from our Member Services Team will email you right away.

Best,
Dean

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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