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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,489)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user kathys1948
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

So much that I like but there's very few tall sizes

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kathy,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the availability of our sizes.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user victoriam468
California
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

Working out is way more fun when you feel cute! The clothes are awesome and fit great!

Date of experience: July 10, 2020

Thumbnail of user davidb3973
California
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

I enrolled in the vip service, cancelled and still charged

Date of experience: March 2, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello David,

We appreciate the feedback you shared. Our Member Services team will reach out to you shortly to assist you further.

Best,
Nelle

Thumbnail of user donnag1639
Texas
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Great experience love my outfits price is affordable

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user rishij4
Maryland
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Size and quality is perfect! Exactly as shown in the pictures.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rishi,

Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!

Best,
Mary

Thumbnail of user annp216
Alaska
4 reviews
0 helpful votes
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March 3rd, 2020
Verified purchase

Bought something in store, somewhere near There is a God maybe...

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ann,

Thanks for writing a review! We sincerely appreciate you doing business with Fabletics! If you ever have any ideas or suggestions, we’re glad to hear them! You can contact our Member Services team via phone and on Facebook 24/7 or via live chat from 9am - 9pm (EST).

Best,
Nelle

Thumbnail of user asias19
Missouri
2 reviews
0 helpful votes
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March 3rd, 2020
Verified purchase

Best leggings I own! It's easy to purchase and the clothes are great quality!

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Asia,

Wow! We appreciate you sharing your wonderful shopping experience with Fabletics! We're glad to hear you're satisfied with your leggings! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user danac213
California
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

I love the oakbrook store everyone is so nice there

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Dana,

Wow! Thank you so much for sharing your wonderful experience with our store associates! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Thumbnail of user gretal64
Pennsylvania
1 review
1 helpful vote
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March 3rd, 2020
Verified purchase

Great quality and fit. I only buy my work clothing from Fabletics. Never disappointed!

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Greta,

Thank you for writing positive feedback! We're so glad to hear that you're satisfied with the quality of our products and everything fits well! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user lizl259
Pennsylvania
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Quality items but the charged my card $60 and I didn't get any credits.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Liz,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user celestinaj1
Virginia
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I received my items quickly, and on time for vacations

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Celestina,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!

Best,
Mary

Thumbnail of user jodyy243
Oregon
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Best leggings I've ever owned. Flattering. Comfortable.

Date of experience: January 10, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jody,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user gabrielled92
Massachusetts
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

The ordering process was easy, and my item shipped quickly!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabrielle,

Thank you so much for your feedback and for sharing this with others that you like our shipping! We are pleased to learn that we were able to meet your expectations for online buying.

Best,
Clark

Thumbnail of user hannahd349
Virginia
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Always great experience and high quality clothing!

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hannah,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Ren

Thumbnail of user janicea377
Oklahoma
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Awesome clothing and website I love my swim suits.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janice,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user annm2104
New York
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Waiting 3+ weeks to receive my order was not ideal.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello AnnMarie,

Thank you for your review. For assistance with your delivery concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user robertr4141
New York
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Caused major Chaffing had to throw them out, the seams were large and in bad areas

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robert,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Ren

Thumbnail of user frankg1119
Texas
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Very comfortable... I work out about 30 minutes a day and have had no problems...

Date of experience: August 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Frank,

Thank you for the positive feedback! We are happy to know that you love our product. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user christinac490
Illinois
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I logged onto the site and it would not let me purchase product for over 2 hours.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christina,

We're sorry to hear that you had trouble placing an order. We will be contacting you within 24-48 hours to assist you further.

Best,
Dean

Thumbnail of user beatricem134
Nevada
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

It's all day pull up adventure Other than that I like them

Date of experience: October 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Beatrice,

Thank you for sharing your experience with our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user deannad253
California
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Love the clothes and outfits you can create at a great price!

Date of experience: October 2, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello Deanna,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user benr560
Illinois
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

Customer service was the worst I have ever dealt with

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ben,

We sincerely appreciate the feedback you shared! For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user edwarde374
Ed
California
2 reviews
0 helpful votes
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August 3rd, 2022
Verified purchase

Cool clothes but finding my size (L) was very hard to do.

Date of experience: August 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Edward,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user maryh3143
Montana
1 review
0 helpful votes
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February 19th, 2022
Verified purchase

They answered all my questions and made it very easy to return a wrong size.

Date of experience: February 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mary,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you you right away.

Best,
Chad

Thumbnail of user debral357
New Jersey
1 review
0 helpful votes
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September 4th, 2020
Verified purchase

All good. Quick and easy. I love my shoes.
Very comfortable

Date of experience: September 4, 2020

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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