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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user km1315
Jamaica
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I am happy with the items I received from this order. My previous order was stolen by USPS, so I was a little nervous that I wouldn't get this one. However, it arrived and everything fitted perfectly, except the bra. The materials are soft and do just what they say they will do. Go Fabletics!'

Date of experience: September 5, 2024

Thumbnail of user mikaelec
Tennessee
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I love my shirts from Fabletics, but the buttons keep falling off. The FIRST day wearing one of my dash shirts and 4 buttons came off. Very embarrassing to go about my day with belly showing. I've also had button issues on other dash shirts. I have 5 dash shirts now and almost every one of them has button issues.

Date of experience: September 5, 2024

Thumbnail of user nadeneh9
Utah
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

I love Fabletics leggings. The quality is top notch!

Date of experience: November 2, 2024

Thumbnail of user susanm9078
Texas
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Great service always on time with shipping and clothes are made very well love the fit

Date of experience: November 2, 2024

Thumbnail of user alanf1412
New York
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Material used is made out of poor quality. I would not buy anymore

Date of experience: November 2, 2024

Thumbnail of user yairac1
Florida
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

The only complain I have is that it takes too long to ship and delivery your order.

Date of experience: November 2, 2024

Thumbnail of user kimberlya1636
Michigan
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I used to love fabletic's but I'm afraid their quality is dwindling. I bought a pair of 7/8 leggings and the treads in the inner thigh began to unravel causing holes. I have never had this issue before but will not buy again for this reason. I haven't gained any weight or went up in size. This is disappointing as these leggings weren't cheap.

Date of experience: September 5, 2024

Thumbnail of user andreah1476
California
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

Made some purchases online, and some items didn't fit and/or I didn't care for on me. I decided to exchange at my nearest store. Everyone was extremely friendly and helpful. It made for a great shopping experience

Date of experience: September 4, 2024

Thumbnail of user ndokp
Connecticut
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Excellent;
1. Service,
2. Quality,
3. Cleanliness,
4. Quality, etc.
Thank you!

Date of experience: November 1, 2024

Thumbnail of user ronc1193
Texas
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great price and good quality. I was a huge short and T-shirt buyer at Costco, but now just Fabletics

Date of experience: October 4, 2024

Thumbnail of user juliem3141
Indonesia
1 review
0 helpful votes
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September 15th, 2024
Verified purchase
• Updated review

I joined primarily for the scrubs. Jumpsuits are wonderful but you never have my size. Just very large sizes. Been several months since restocking M L Xl sizes.
I wrote a while ago and you said you restock popular items. Since you don't have these sizes I would think they'd be popular.

Date of experience: September 5, 2024

Scrub jumpsuit
June 13th, 2024
Verified purchase
• Previous review

I've been trying to order this in med or large for quite sometime now. Only available in xxl and above

Date of experience: June 3, 2024

Thumbnail of user annew925
Illinois
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Frustrating that:
- I was emailed a $10 off code and was not able to use it
- The code was emailed bc my last order was late
- The email was send in Aug of 2024 but the disclaimer says it expired like a year prior, which makes no sense.
- Reaching out to chat yielded literally no response at all
- Reaching out via phone resulted in hearing I was something like the 200th customer on hold, which also doesn't make sense.

Great products. Very odd customer experience.

Date of experience: September 2, 2024

Thumbnail of user tonic111
California
3 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

I love everything with a few miss leading problems

There are some things that are too big and some too small.

I can't figure out what to do to order correct size with my body type and have worn and washed them.

The items that fit, are so awesome and make me feel like a confident woman.

Date of experience: September 1, 2024

Thumbnail of user josephh2706
Washington
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The prices of items in my cart kept changing when I would add other items to my cart. There was no clear reason why, and it felt frustrating, confusing, and manipulative. It is the reason I will probably never shop there again or recommend it to friends.

Date of experience: September 5, 2024

Thumbnail of user kymberlyk7
Washington
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

From hopping experience to the clothes, customer service to quality, price to amazing styles and choices, there is nobody better than Fabletics. Workout clothes, every day wear, jackets, accessories, shoes, pajamas, all of it, I live in Fabletics!

Date of experience: September 1, 2024

Thumbnail of user johng7802
New York
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I do like the clothes but they refuse to cancel my subscription. I've tried three different times and each time they say it's canceled then they continue to charge me. So as a whole the company is terrible.

Date of experience: September 1, 2024

Thumbnail of user kevinu753
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I LOVE Fabletics! I wear at least two articles of it every single day! I cannot get enough. I would love to express my dislike for the 10 foot long tags. I would love a sewn in or printed label. I wear different sizes at different times and like to know what size I need to choose. I love the material you use. It's light and never pulls of bunches on me. It fits my body type perfectly. I exercise pretty much 7 days a week and wear your active wear and wear your golf styles to my office job weekly. Thanks so much!

Date of experience: September 2, 2024

Thumbnail of user samanthar1653
Samantha R.
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I think the quality of the material for the Oasis pants has declined.

Date of experience: November 1, 2024

Thumbnail of user angelab3377
New Jersey
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I love the different sports bra styles; they are very stylish. The colour selection is a bonus.
Here is what frustrates me - the same size in a different style isn't accurate. I ordered 3 spots bras in medium in different styles and fabrics. Two out of the three do not fit, I mean not even a little bit. I've had the same issue with the leggings. It's VERY annoying.

Date of experience: September 1, 2024

Thumbnail of user pedrof238
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Men 2 to 3 body pice should be promoted more similar to the women's l.

Date of experience: November 1, 2024

Thumbnail of user seano1071
Washington
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I have an order from weeks ago not yet delivered?!

Date of experience: November 1, 2024

Thumbnail of user sumeethh
Indiana
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

This was already communicated to customer service.

Date of experience: November 1, 2024

Thumbnail of user sehamy
Maryland
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I like the workout gear from Fabletics. Great material at an even greater price.

Date of experience: November 1, 2024

Thumbnail of user veronicaa597
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Fast and easy with automated operator on skip the month phone call

Date of experience: November 1, 2024

Thumbnail of user shelleyk310
Washington
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

The fabric is always great quality and lasts so long!

Date of experience: November 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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