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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    821
  • Value
    829
  • Shipping
    806
  • Returns
    574
  • Quality
    790

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,628
Neutral
267
Negative
1,150
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,546)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user andreinar3
Florida
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

He comprado varias cosas, siempre son de excelente calidad, además la devolución es súper sencilla y el servicio al cliente también excelente!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Andreina,

¡Nos alegra que estés disfrutando de nuestros productos! Nuestra misión es usted, y estamos muy contentos de saber que está satisfecho con la ayuda que le brindó nuestro Equipo de Servicios para Miembros. ¡Siempre queremos asegurarnos de que lo traten como un miembro valioso y que su satisfacción lo sea todo para nosotros!

Mejor,
Zeth

Thumbnail of user davidm9203
Florida
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Me cobraron 2 veces el mismo monto un mes después, de no haberme dado cuenta me siguen cobrando

Date of experience: April 1, 2023

Thumbnail of user adrianap169
California
1 review
0 helpful votes
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March 1st, 2024
Verified purchase
• Updated review

Todo bien las personas son muy amables y la ropa está padre y buen precio gracias

Date of experience: March 1, 2024

Adriana1976
November 14th, 2023
Verified purchase
• Previous review

Súper precios y muy atentos gracias y la ropa ni se diga está súper padre

Date of experience: November 14, 2023

Thumbnail of user luiggim1
South Carolina
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

La membresía que tienen es demasiado cara y al momento de registrarse no indican que van a cobrar 54$, me parece que todo es publicidad engañosa

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Luiggi,

¡Gracias por escribir una reseña! Sus comentarios son importantes con respecto a la Membresía VIP y nos gustaría hacer las cosas bien. Un representante de nuestro Equipo de Servicios para Miembros le enviará un correo electrónico en breve para ayudarlo.

Mejor,
Ivy

Thumbnail of user isabell119
Florida
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

No quiero tener ninguna relación financiera con ustedes me estafaron con una membresía adiós

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Isabel,

Todos los comentarios son importantes para nosotros, por lo que apreciamos el tiempo que se tomó para contarnos sus comentarios sobre la membresía. Nos esforzamos por brindar un excelente servicio a los miembros, por lo que un representante de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato.

Mejor,
Ivy

Thumbnail of user fabiolag38
Costa Rica
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

La ropa de Fabletics es cómoda y linda, me encanta utilizar en el gimnasio y en el día a día

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hola Fabiola,

Nos alegra saber que te gusta el producto que compraste. Tenga la seguridad de que continuaremos brindando estilos únicos y nuevos para miembros como usted. Esperamos sinceramente que todas sus transacciones futuras con nosotros sean maravillosas.

Mejor,
Lia

Thumbnail of user javierl118
Michigan
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Los materiales son espectaculares, como se sienten en el cuerpo y al entrenar.
Muchísima calidad.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Javier,

Agradecemos que se tome el tiempo para felicitar nuestros productos. Tenga la seguridad de que seguiremos ofreciendo a personas como usted un aspecto distintivo y fresco. ¡Disfruta tu día!

Mejor,
Lia

Thumbnail of user jod200
Utah
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

AAAAA+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

Thank you for the positive feedback! We are happy to know that you love our products and services!  Have a great day!

Best,
Allison

Thumbnail of user soniap186
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Bonne qualité, bonne occasion, durable, article de maternité toujours confortable.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sonia,

Merci de partager votre merveilleuse expérience avec nous. Cela nous fait plaisir de savoir que vous êtes satisfait des produits que nous fournissons à nos membres

Best,
Mary

Thumbnail of user brendag1449
Massachusetts
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brenda,

Thank you for your review. For further assistance, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user saniyai1
Washington
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Horrible………. …. …… ……. …… ……………………………………………………………………. ……….

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Saniya,

We always aim to deliver a great experience. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user migdalian7
Florida
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

No me deja comprar con mis puntos y quiero darme de baja

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Migdalia,

Agradecemos que nos informe sobre esto y nos disculpamos sinceramente por cualquier inconveniente que haya tenido con su pedido. Lo valoramos como miembro y queremos hacer las cosas bien! Un representante de nuestro Equipo de Servicios para Miembros le enviara un correo electronico dentro de las 48 horas.

Mejor,
Ivy

Thumbnail of user raulc213
Florida
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

La peor de todos, no les compr mas, 1ro y ultima vez

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Raúl,

¡Gracias por escribir una reseña! Nos esforzamos continuamente para satisfacer las necesidades de nuestros miembros tanto como sea posible, especialmente con la membresía VIP. Nuestro equipo de Servicios para miembros se pondrá en contacto con usted en breve para brindarle más ayuda.

Mejor,
Dean

Thumbnail of user sarahp1674
Canada
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Tissu tellement confortable, et grandeur parfaite! Très satisfaite du service!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Bonjour Sarah,

Merci d'avoir pris le temps de laisser vos commentaires et de les partager avec d'autres. Nous sommes heureux d'apprendre que vous appréciez nos services.

Best,
Clark

Thumbnail of user anac582
Florida
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Lindos y excelentes productos pero necesitan mas variedad en los estampados o printers

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Ana,

Todos los comentarios son importantes para nosotros, por lo que apreciamos el tiempo que se tomó para darnos su opinión sobre los artículos que tenemos en línea. Nos esforzamos por brindar un excelente servicio a los miembros, por lo que un representante de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato.

Mejor,
Ivy

Thumbnail of user jonathanc1020
New Jersey
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Sizes are way bigger ……………………………………………………………….……………………………………………………

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

Thank you for taking the time to write a review! We'd be delighted to assist you further with your concern about the sizes of our products. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user esmeraldaz5
Illinois
2 reviews
0 helpful votes
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December 4th, 2022
Verified purchase

Siempre buen servicio calidad, todo es como se ve en las fotos

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Esmeralda,

¡Gracias por la genial retroalimentación! Se siente bien que nuestros miembros aprecien el esfuerzo que hacemos para asegurarnos de proporcionar productos y servicios de la mejor calidad.

Best,
Mary

Thumbnail of user deniseq25
Pennsylvania
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

...

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Denise,

Thank you for taking the time to write your review! If you need help with your Fabletics account, feel free to contact our Member Services team at 1-844-322-5384. You can also shoot me an email if you have any questions or clarifications. Have a good day!

Best,
Nelle

Thumbnail of user janey24
Philippines
1 review
1 helpful vote
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October 6th, 2015

:-(

Date of experience: October 6, 2015

Thumbnail of user frishtay
Virginia
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

The leggings I purchased lacked quality which I've previously shared with Fabletics in a review, but no one bothered to reach out. The ribbed blue leggings were coming apart at the seams my very first time wearing them and that is completely ridiculous, nor can I continue to wear them!

Date of experience: January 1, 2025

Thumbnail of user angelaw3477
Washington
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Generally speaking I like the products I have ordered with Fabletics. However, sizes are often sold out and prices (without sales) are exorbitantly high for what they sell.

Returns have been easy which is helpful with any online shopping experience when it comes to clothes. But the membership aspect of their business also seems unnecessary. If the product was worthy of the price tag, it would generate my return business. But currently I am only still a member because I don't always remember to cancel the monthly charge in time. I can't always use my credits because their inventory is limited. It feels more like a retail trap than a business I would willingly frequent. This will not be a continued relationship once all planets align and I can order what I want with the money I have already been charged.

Date of experience: January 1, 2025

Thumbnail of user jessicac4301
Arizona
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Everything I have got from Fabletics is awesome quality. Customer service is always pleasant to deal with, I've been into the store several times and they are very accommodating and make me feel welcome

Date of experience: January 1, 2025

Thumbnail of user biancal134
Maryland
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I ordered two different types of leggings and the style, fit, and material felt nice but unfortunately after only one wash the thread came undone in a few places and inner thigh area was starting to wear.

Date of experience: January 1, 2025

Thumbnail of user derekb1048
Kentucky
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

My issue with fabletics is that their warranty is period is comical. Yes you get good value but the lifespan on anything I've purchased from them is quite low. When I've contacted them about an exchange, replacement, or refund I've been told I'm outside the 30 day window. 30 days for athletic apparel!? We've stopped shopping from them and would advise customers to explore other options.

Date of experience: January 1, 2025

Thumbnail of user courtneyo111
Washington
1 review
0 helpful votes
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January 11th, 2025
Verified purchase
• Updated review

I was a fabletics member for years. The quality is good and I've always liked what I got from them. However, over the years members had fewer items to spend their monthly credit on. It used to be for a whole outfit and now it's literally one item (for example, a single sports bra). Then when the price increased was announced with no added benefits or a better experience, I was finished.

Date of experience: January 1, 2025

Great quality but limited options.
August 14th, 2024
Verified purchase
• Previous review

I always enjoy the quality of the items I've gotten from fabletics! My disappointment is that it seems like each month, fewer and fewer options are available with just my member credit. It used to be a whole 2 or 3 piece outfit, but now it's often a single pair of leggings or just one shirt. It seems like the value is decreasing as a vip member.

Date of experience: August 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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