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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user cjb78
Oregon
1 review
0 helpful votes
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September 15th, 2024
Verified purchase
• Updated review

Love the black thin under shirt! I wear it with shot sleeve or no sleeve black tops so my 77 year old arms don't show. Would love Fabletics to make a white one too!

Date of experience: September 5, 2024

Fabletics clothes last!
August 11th, 2024
Verified purchase
• Previous review

Some of my clothes are years old and still look and feel like new!

Date of experience: August 1, 2024

Very Comfortable Fit!
August 1st, 2022
Verified purchase
• Previous review

The fit, feel and wash is great! I still have some of the original purchases and they look as great as the new ones I now have. Great clothes for the money!

Date of experience: August 1, 2022

Thumbnail of user joannal254
Florida
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

My boys like their shorts, and as a mom, I like the prices. It was also very easy to cancel my membership when I needed to.

Date of experience: October 2, 2024

Thumbnail of user stephanieb3200
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I went to a Dallas/Ft Worth area store and the staff was helpful and explained the sales. That provided me to order with confidence.

Date of experience: October 1, 2024

Thumbnail of user nicolej1354
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Didn't like the quality nor texture of the pants. Went to return them via the phone and customer service support was of no help!

Date of experience: October 1, 2024

Thumbnail of user katrinag240
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Product is decent. Subscription model is a hassle. I asked multiple times for a credit card to be removed and I kept getting charged.

Date of experience: October 1, 2024

Thumbnail of user grantj107
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

They won't stop billing me even though I've requested it several times via phone and on the "My Account" page.

Date of experience: October 9, 2024

Thumbnail of user monicab1025
Massachusetts
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Love Fabletics, the outfits are well made, stand up to many washing and hold firm. My husband also says they look so good with a change of shoes they work for going out as well.

Date of experience: September 4, 2024

Thumbnail of user mikem5168
New Jersey
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Didn't realize there was a monthly fee attached. It must have already been checked because I certainly would have never done it. This company is shady and I'll never make another purchase

Date of experience: September 5, 2024

Thumbnail of user makinziei
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the clothes I got!

Unfortunately my Size L Define PowerHold High-Waisted leggings in Storm Slate came with a small hole on the back right side, just above my butt.

Date of experience: October 1, 2024

Thumbnail of user alisiw
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The material is breathable, fits, and moves with my body when I exercise or on the go. They are stylish and I love the variety of colors and prints.

Date of experience: October 1, 2024

Thumbnail of user margareth2000
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have experience poor customer service, I opt out to have monthly withdrawals and you take it out of my account anyway.

Date of experience: October 1, 2024

Thumbnail of user dianaf907
Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a member since 2015 i had to cancel. The styles changed and the quality changed. Not happy so I left.

Date of experience: October 1, 2024

Thumbnail of user chloem252
Florida
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The representative I spoke with was incredibly kind and very helpful, we were able to get everything figured out. All my questions were answered easily and promptly.

Date of experience: September 4, 2024

Thumbnail of user charlesj1479
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

Difficult to cancel. You get a credit for $59 & some change to discover that credit cannot be split among several items that total $59.

Date of experience: October 1, 2024

Majority of items are overpriced and there is no accessible way to unsubscribe
July 11th, 2024
Verified purchase
• Previous review

No shorts cost $59, but as a vip you are billed monthly and issued a credit. Items will cost $29 or one credit, your credit costs you $59. That's BS.

Date of experience: July 1, 2024

Thumbnail of user petert1574
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

My size on most sales you have is out of stock. Secondly, your sales always seem similar and you send me far too many emails and texts. I like the product but dislike your marketing campaigns.

Date of experience: September 5, 2024

Thumbnail of user andreaa1178
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I use to love Fabletics but my recent experience has been anything but satisfying. There are very few products available in my size so it makes being a member useless!

Date of experience: September 3, 2024

Thumbnail of user cynthial1912
Colorado
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Since Fabletics has hidden the button to skip a month on my subscription, it looks like I will need to cancel. Too bad.

Date of experience: September 21, 2024

Thumbnail of user annm2770
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love the fit, but they catch everything all the fuzz. You can see when you sit down. It's the material.

Date of experience: October 1, 2024

Thumbnail of user ca409
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I don't usually have issues but I received my package and there were deodorant stains on my bralette.

Date of experience: October 4, 2024

Thumbnail of user alisons534
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I really like all of the clothing I have gotten. But I think it's really wrong that the credits expire after a year.

Date of experience: October 1, 2024

Thumbnail of user richardk3076
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I am very pleased with the garments I purchased. They are very stylish and very comfortable. I have received many complements while out and about.

Date of experience: October 1, 2024

Thumbnail of user brandies56
Alabama
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I've been a Fabletics VIP member since 2021, continuously my orders are delayed due their mailing. This hasn't been a problem until the last few months. I have called Fabletics to complain and was told I should have optioned to pay for expedited shipping, I've never paid for expedited shipping. I've never called Fabletics before in regards to any issues and was extremely disappointed in the call. It should NOT take a package over 2 weeks to arrive at my address that is mailed from California. I've called the shipping vendors and was told due to Fabletics mailing Economy there was nothing that could be done about the delays of my packages. In July a package was 45 minutes from my home in Alabama and then went to New York and then 4 days later returned to my home in Alabama. In September my package was 3 hours away in Mississippi, there were no scans for a week, then the package was in Georgia and finally arrived to my home in Alabama. My packages sit days at a time at a site or go missing for days because they are not being scanned as they travel to my home address. I have had the same mailing address for over 20 years. I've ordered from Temu and Fabletics on the same day & my Temu package arrived 4 days earlier than Fabletics. Temu mails outside of the USA. Due to 4 delayed mailings in a row I'm leaving Fabletics and going to Lululemon. I would rather pay more money for a product and have it delivered in a timely manner than stay with Fabletics where they do NOT care when I receive my package nor do they care I have spent $1,000's with them over the years. I informed the representative on the phone I was extremely disappointed and was going to spend all of my credits and leave Fabletics. They did NOT do anything to keep me as a loyal, longtime customer. I ordered again in on September 26, the order was delayed and mailed on October 4th, this will be the 5th order I've placed that has been delayed. When Fabletics delays an order they should send it expedited mail instead it's mailed Economy again and I don't expect it to arrive within 2 weeks that is a total of 3 weeks to receive an order. Again, Fabletics customer care has declined drastically therefore I'm leaving.

Date of experience: October 4, 2024

Thumbnail of user yohainam
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I order these for my staff and they love them. They are comfortable, the colors are beautiful and the quality is excellent.

Date of experience: October 1, 2024

Thumbnail of user clairep287
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been paying my subscription and waiting for my fav item - for months on end - I complained and nothing

Date of experience: October 1, 2024

Thumbnail of user fionar128
Missouri
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The team at the store is always super helpful and friendly, styles get refreshed monthly and there is always a good assortment and selection.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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