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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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Reviews (11,781)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user nicholask617
Massachusetts
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Materials are nice and look great but not without many flaws. Buttons are always falling off of the polos and button-up shirts. The sizing is a mess. You can order a shirt or pants or shorts online and then go to the store and the size be up to 2 inches different. Even from color to color in the exact same shirt, pant, or short the sizes can be off by a lot. For the premium you pay for these items with a monthly subscription and for most of the clothes to be out of stock, it is so not worth the hassle to continue buying from Fabletics.

Date of experience: July 3, 2024

Thumbnail of user briang2502
Colorado
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The products themselves are very high quality but cancelling the VIP membership feels purposefully difficult being that you have to contact someone in customer service to do so.

Date of experience: August 1, 2024

Thumbnail of user taylork334
Minnesota
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I've been a Fabletics VIP for 3+ years now and it's a genius program. There are always new products on the first of the month so if I see something I like, I'll purchase my credit and redeem right away. If I don't, I'll skip the month and look at sales to see if anything catches my eye. The products are always very high quality and arrive very fast. Returns also go very smoothly. They also have a corresponding workout app if you are a VIP and that has some great workout options!

Date of experience: July 1, 2024

Thumbnail of user taram700
Wisconsin
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

The material is nothing I'd ever purchase of I touched it first. I got a sz small set. The top fits like a large and the bottom barely got over my hips. But then fit my waste. I don't think I'll wear them more than the one time I tried.

Date of experience: July 1, 2024

Thumbnail of user jaisonp3
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Fabletics was dishonest with me, making me sign up for VIP and charging me a monthly " fee" that I can use to buy. The option to reject it was all the way down in the page after checkout to scam people. I wonder how many people pay without notice.

Date of experience: July 1, 2024

Thumbnail of user maribelr136
California
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I like this gym clothes, fits really good, but one of my leggings was damaged in the sewing of the right leg, and I ordered a black and nice backpack I barely used it and it is also being damaged, in its straps.

Date of experience: July 8, 2024

Thumbnail of user jenniferb5543
Colorado
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I love everything I have purchased from Fabletics. Sometimes my size or the style I'm interested in is sold out, which can be frustrating; but overall I'm pleased with what I have found so far. Great quality for the price I pay, for sure!

Date of experience: July 1, 2024

Thumbnail of user heatherb2401
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I ordered several things in the May sale and saved money and received them in a timely manner! I was out of country during their arrival and was very excited to see them waiting on me when I came home. The flare yoga pants are very comfortable and I could even dress them up for work 🤩! No one questioned them.

Date of experience: July 1, 2024

Thumbnail of user kathryng722
Utah
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I love all their clothes! The leggings are my favorite… it shows on my order history 😁 I never had any issues so I never had to reach out to customer service for anything.

Date of experience: August 4, 2024

Thumbnail of user laras138
Texas
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

I'm Heather's mother. I decided to try your products as a gift to help Heather as she works as a class instructor/trainer in the Astoria area. She seems to enjoy the clothes, and tells me she received many compliments, but she (as a former balleria) is unusually attractive. The only problem I had in the process was feeling a bit tricked into clicking on the club membership, then having to find and get through the unsubscribe of it. Too much time for me to invest, and there's always some trepidation as to whether I'll be charged again. You might avoid making your customers feeling tricked into the membership.

Date of experience: July 1, 2024

Thumbnail of user stephent1454
Virginia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Sweatpants were fantastic! Great fit and comfortable. However, pay special attention to what you're signing up for. Unbeknownst to me (because it was never spelled out clearly in the purchasing process), what I was doing was not purchasing sweatpants, but signing up for a recurring monthly membership payment. No big deal you say? Just cancel it? Oh no no no. You can't cancel online; it requires actually calling and speaking to someone…. Like I said, good clothes, but unethical business practices. I am warning all my friends and colleagues to steer clear of Fabletics.

Date of experience: July 1, 2024

Thumbnail of user maribels82
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

My favorites leggings now, I got 2 t shirts, 2 sweaters and 2 shorts I'm so happy with the quality and Price.

Date of experience: September 1, 2024

Thumbnail of user stephaniew2188
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I ordered a set of scrubs which I have never tried on and no longer need or want so I will be sending them back. But after ordering y'all withdrew an additional $60 for some membership that I never authorized.
Not At All Likely I will ever order from Fabletics again.

Date of experience: July 1, 2024

Thumbnail of user sandraw2567
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Just a poorly made website and app. Hard to find items, it freezes, gets stuck and/or remove cart items. My husband almost completely gave up making any purchases due to the multiple issues trying to shop. Can't easily get from woman's to men's items to shop and vise versa. Very frustrating site to shop on, which is a shame because their clothes are great.

Date of experience: July 1, 2024

Thumbnail of user norrisv5
Illinois
3 reviews
0 helpful votes
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July 18th, 2024
Verified purchase

1. It usually takes about two weeks to receive my order. You'll get notification of shipping about 7-10 after you order.
2. The monthly payment program has finally become worth using. In the past and still often, pay $50 for credit and are offered merchandise thats worth $12 for one ($50) credit. Lately, I'm seeing them offer items or comibnations of items that are equal to or greater than the value of the $50 credit.

Date of experience: July 8, 2024

Thumbnail of user joycen444
Washington
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

3 months ago I hit the "SKIP THIS MO TH" button & went on with my day. A few days later my credit card let me know Fabletics took $59.95 off my card! So the last 2 months I have been watching more closely & had to make a phone call to skip. The agents don't seem to apologize & tell me it's my fault but I have tried clearing cookies, multiple browsers & multiple computers but the SKIP button does not work! I also can't change my payment method unless I make a purchase! I am about to cancel my membership.

Date of experience: July 5, 2024

Thumbnail of user christae38
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

My son loves his athletic shorts with the liner. The fit is prefect for what he was wanting.

Date of experience: September 5, 2024

Thumbnail of user kaylaw677
Washington
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I love everything from fabletics so far! It's always such high quality and the return process is so easy if I don't like how something fits on me. I love that they are constantly updating the styles and colors too!

Date of experience: July 1, 2024

Thumbnail of user patricks2024
Nebraska
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

There is zero chance I would pay full price for the clothes. I'm not convinced they will hold up. And wow, they show stains unlike any clothes I've owned before. I wanted to love them. Not the worst clothes I've owned, but I don't see any reason why I'd go to Fabletics again.

Date of experience: July 2, 2024

Thumbnail of user jillw809
Wisconsin
2 reviews
0 helpful votes
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July 17th, 2024
Verified purchase

I like the high waisted fit and pockets and overall comfort. However, they do not wick away heat or moisture. I bought them for doing barre class which is not a high energy class and I can't use them. I am a regular body shape and size at 5' 8" and 149 lbs. I have the luxe, anywhere motion 365, and on the go power hold. They all have the same heat issue.

Date of experience: July 7, 2024

Thumbnail of user kathb241
Australia
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The leggings and tops I purchased were just wonderful. I was visiting from Australia and my partner saw the commercial. We decided to give Fabletics and go. Considering it was my first purchase, I only bought a few items. If I had known they would be great quality and fit perfectly, I would have ordered several more pairs. When they arrived and I tried them on, I immediately went to the website to see if the sale was still on... Unfortunately, it wasn't.

Date of experience: July 4, 2024

Thumbnail of user chads926
North Carolina
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I bought a set of scrubs from an ad on social media. The price was great. When I got my items I liked the top but hate the bottoms. Then money started to be taken out of my account because somehow I had paid for a monthly subscription. It took a while to locate customer service and hhrn they acted annoyed when I wanted to cancel.

Date of experience: July 1, 2024

Thumbnail of user jodib480
South Carolina
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I forgot to skip the month so my card was charged and a VIP was added to my account. Took a couple months to find something I wanted and was available in my size.

Date of experience: August 4, 2024

Thumbnail of user armandovc
California
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I have been browsing for a pair of shorts for years. I have a few but I could never find the right price, perfect fit and colors. Fabletics came across my social media path like a comet burning in the night sky. I decided to pull the plastic out and purchase many pairs. Best pair of gym shorts ever. Fabletics made my heart tick. Thank You

Date of experience: July 4, 2024

Thumbnail of user dallasc121
Idaho
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The items are fantastic but the offer snares you. You can cancel but make sure you do or else you get charged ridiculous amounts of money. Almost scam artists since the charge isn't made obvious until you finish checking out.

Date of experience: July 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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