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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,783)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user kathyh1719
Nebraska
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I am 71 years old, pleasingly plump, recent weight loss of 40 lbs due to experience with Covid, looking at my food choices and moving more, grandmother kind of woman! Fabletics has allowed me to try different wardrobe choices, and the clothes are well made. I will always refer to you. However, I do have some critiques. You have been more than fair regarding pricing and deals. But it is confusing. Also, models are beautiful, but sizing information is lacking for those of us with meat on our bones, short of obesity.

Date of experience: June 3, 2024

Thumbnail of user enab13
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I absolutely love working out in the gear, but was so disappointed that the small inventory runs very low on a lot of styles. I had nothing to order each month, which is why I canceled my subscription.

Date of experience: June 3, 2024

Thumbnail of user peterm3369
Ohio
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Fabletics is an excellent product that holds up extremely well. It is nicely made and is comfortable to wear. I have purchased a number of items for myself and my wife and we love them. I Highly recommend. They are a little pricey, but well worth it

Date of experience: June 4, 2024

Thumbnail of user jamesm6606
North Carolina
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Saw these great looking pants and joggers in an advertisement. Kept looking at them and decided to order 2 pair. The price was very good and they looked nice. When I got them I was blown away with the quality. I am a true customer of Fabletics.

Date of experience: June 4, 2024

Thumbnail of user dougb782
Illinois
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I thought scrubs for my daughter and then started getting monthly payments taken out of $60. When I caught it I tried to see what that $60 per month would get me and it was points toward purchases but only a fraction of the cost of the item.

Date of experience: June 2, 2024

Thumbnail of user krystalr158
Minnesota
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Customer service has been great when I've had questions, however the last few things I've received have been too small and not very accurate to size.

Date of experience: August 1, 2024

Thumbnail of user roberta4461
Michigan
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The clothing is fine except when you can't find it in your size and color
Website - Response after clicking bottoms leggings - Hmmm can't seem to find the page selected?
Limited sizes selection- why not show what is available rather than not?
Not stated that return coupons can only be used for FULL price merchandise - thanks I get ready
To process my order and no can do - thanks a lot and my business is really really appreciated!
That new size between XL 1XL and 2XL is sure confusing especially with modern stretch fabrics -
What size do I really want and the photo images of the models seems distorted?

If this is not what the experience survey is about please forward it to the appropriate Fabletics dept.

Date of experience: July 1, 2024

Thumbnail of user regant18
Michigan
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I shop Fabletics for my whole family. Myself, my husband, my teenage son and my college age daughters. We've gotten everything from underwear, swimsuits, coats, shorts, pants, bras and the lovely leggings! I've also turned many friends and family into customers.

Date of experience: June 3, 2024

Thumbnail of user garretth177
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Product quality is really good however, very expensive. You can find great deals from time to time. The membership concept is cumbersome (you either get a monthly fee that counts toward a VIP credit or you have to log in each month and skip the month to avoid being billed). This is somewhat annoying. The shipping take a very long time. My last order took almost 2 weeks to receive. If it wasn't for the good quality and wide variety of colors, etc... I would not have shopped here. I will check back in a few months and update whether I will remain a member.

Date of experience: June 3, 2024

Thumbnail of user fayes212
District of Columbia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The sales are the best! Great quality
And styles
Expensive
I always wait for sales

Date of experience: September 1, 2024

Thumbnail of user robs1226
Michigan
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Pants felt cheap and were super low-waisted. Maybe there are other ones that are cut differently. I guess that's the danger of buying clothes online. That took the return easily though, so no issue here.

Date of experience: June 3, 2024

Thumbnail of user paulv1296
New Hampshire
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I've been thrilled since 2022 but the quality in the Only Pants has fallen off. The zippers are cheaper & always getting caught. The fabrice is wearing much faster than normally and with minimal wearing. Fyi im a huge fan of these pants have all colors & wear the black for work daily

Date of experience: June 3, 2024

Thumbnail of user meshays
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I'm already a fan of Fabletics, but I got 2 pairs of pants for my mom this time. We weren't sure about the sizes so we ordered 2 different ones. We intended to send the incorrect size back, but she ended up loving the fit of both. 1 was a little looser and more comfortable and the other gave her a more confident "snatched" look. She loves them so much and I have never had an issue with items I've ordered. I wear them til they get holes and that takes a long time. Great company.

Date of experience: June 3, 2024

Thumbnail of user julier1792
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I have been a loyal member for the last few years, but im seeing that the 60/ month membership doesnt equate to the cost of the actual clothing. Applying a VIP credit to something that is 29.95 feels like im overpaying for the membership. Im cancelling and goign to just buy single items as i need.

Date of experience: July 1, 2024

Thumbnail of user sarahym4
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I've been a loyal customer of Fabletics for years!, and I have to say, the quality of their products is amazing! Every piece I've purchased makes me feel so confident when I wear it. The fit is always just right, which is something I really appreciate.

While shipping can be a little slow for my liking, it's always worth the wait once I receive my items. Additionally, the in-person shopping experience is always a treat. I always get so many compliments for my clothes and my close friends and family always joke that I'm a walking Fabletics campaign! Haha
Overall, Fabletics has never disappointed me, and I highly recommend their products!

Service
Value
Shipping
Returns
Quality

Date of experience: June 4, 2024

Thumbnail of user florc57
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Very well experience very easy to order and great clothes

Date of experience: September 1, 2024

Thumbnail of user robertm9862
Georgia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Fabletics spams my inbox and phone yet they never have my size in stocks or what they do have in my size I already own. I like the items I've bought, but it's becoming nearly impossible to make more purchases due to the lack of stock. I received a standard run around from a previous customer service representative who told me to check the website early each month. To that end, I found less available than usual.

Date of experience: June 3, 2024

Thumbnail of user williamg3542
Pennsylvania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Awful. Daryl could only tell me the same thing I could see in my own account. My order had been processing for a week and Daryl said they have up to 48 hours for the warehouse to process it. Then he told me to give it another 24 hours and waste more of my time to contact customer service again

Date of experience: June 3, 2024

Thumbnail of user rachelj742
Florida
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Not sure how my order got shipped to a completely wrong address, but the company could not do anything to fix it and I was told I would need to contact the shipping company (which doesn't have a contact option) to attempt to get the address fixed. Couldn't even get a refund and they refused to ship me a set to the correct address.

Date of experience: June 24, 2024

Thumbnail of user desareys
Illinois
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

It takes a while for items to arrive and for returns to process

Date of experience: September 1, 2024

Thumbnail of user davidp1872
Pennsylvania
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

This is a ridiculous question, no way is the quality worth a subscription

Date of experience: September 1, 2024

Thumbnail of user bril36
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Why don't yall said that if you buy something you gonna suscribe to the membership Like tf

Date of experience: September 1, 2024

Thumbnail of user hermonc11
Washington
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Basically the underwear is ok. Most fit fine however there is some that ride up in the legs. And the waist band does roll. I know I'm a bigger guy but I got these because they were supposed to not roll down.and the button up dress shirt is ok but could be a little truer to the size. The Tshirts are awesome and very comfortable.

Date of experience: June 2, 2024

Thumbnail of user charlesm2425
Washington
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

I Love the socks and the underwear. The shorts are great.

Date of experience: September 1, 2024

Thumbnail of user hollys879
Pennsylvania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Quality of scrubs were disappointing. One came with the stitches busted and no pockets on the back. I messaged right away and returned the pants. I am still waiting for the replacement over a month later. 😞

Date of experience: June 3, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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