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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,783)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user timothyb1910
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The shorts and pants have been amazing. Fit is good. Lots of compliments from CO workers. The Chinos I have been having issues with. Returns and exchanges are effortless. Amazing company to deal with. Both via mail or in store.

Date of experience: June 3, 2024

Thumbnail of user carolinas186
Brazil
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

It was very thoughtful, understanding and considerate. I appreciated the humanization of the service.

Date of experience: August 13, 2024

Thumbnail of user jenniferh4961
Tennessee
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I don't like the new material. It is too slippers and slides down. I spend my entire workout pulling my pants back up.

Date of experience: August 4, 2024

Thumbnail of user daniely670
Mississippi
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The skip button wouldn't work during the start of the month. The button just kept redirecting me to the homepage so I had to get in touch with someone online who was very helpful but really it shouldn't have gotten to that point. The skip the month button should be available at all times and it should be working properly.

Date of experience: July 4, 2024

Thumbnail of user fermenag
North Carolina
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I have loved everything I've gotten from fabletics. Fit is perfect, love the style, the colors, just all of it. My problem is when I see something cute, it's always unavailable, which is highly frustrating. 2 times out of 10 I can easily buy what I like from the site. The other times is me searching for a feasible substitution for something that is unavailable. I called to cancel my membership but the nice lady gave me a deal I couldn't refuse. So like I stated, I love the clothes but hate how quickly they become out of stock.

Date of experience: June 4, 2024

Thumbnail of user dezd6
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Sizes are not true to size. I n normally wear a large and purchased large scrubs from Fabletics with my name embroidered and they didn't fit. And since I can't exchange them I'm stuck with them. Disappointed to say the least. I've told all my friends to stay clear of Fabletics and to purchase FIGS instead.

Date of experience: June 3, 2024

Thumbnail of user evanc306
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Can't even count how many orders I've placed, but this one was amazing. Under $70 for two sweatshirts, a quarter zip, and two back packs. All items were stellar per usual.

Date of experience: July 1, 2024

Thumbnail of user emilyr1303
Australia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Waited like a month for items.
Underwear rolls, despite claiming it doesn't, tights always need to be pulled up.
Would have sent back if shipping didn't take for ever.

Date of experience: July 1, 2024

Thumbnail of user jackt953
Illinois
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I ordered three pairs of underwear, a training day tee, a water bottle, and a hat all for $63.00. I was highly satisfied with every product I got and genuinely have no complaints. I can't get over the total price!

Date of experience: June 2, 2024

Thumbnail of user vandyf
Nevada
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

A friend of mine introduced me to Fabletics about two years ago, and I was hooked! 90% of my workout clothes is Fabletics. I love the compression and the different colors they offer almost every month.

Date of experience: June 3, 2024

Thumbnail of user rayx63
California
2 reviews
0 helpful votes
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July 12th, 2024
Verified purchase

Most of what we ordered was good. Different materials and styles. One pair was not a good fit. When I reviewed the way you have to return an item it was hard to do. After considering my possible action to get my money back, I gave up. I donated the pair to a local church charity. MUST OFFER EASY RETURN OPTION. NO STORE NEARBY.

Date of experience: July 2, 2024

Thumbnail of user rochelleb37
Illinois
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

I had a terrible time trying to find matching tops to the bottoms and vice versa for items I was interested in. I finally found a few things and took the plunge to become a "member". The fit was so inconsistent that items were either too big or too small and I didn't keep anything. Upon return I cancelled by member status.

Date of experience: June 3, 2024

Thumbnail of user juanc1628
Texas
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

This was my first purchase and I am very pleased with the quality, feel and comfort of the Only Pant (classic fit) and the High Side Chino (classic fit). I also purchased a 24/7 tee and it is so light and comfortable. And at a great price. I highly recommend fabletics wear to everyone.

Date of experience: June 5, 2024

Thumbnail of user michellea2226
Kentucky
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Item was not delivered. Was told the house was unreachable which is not true. I live on a residential street with a ton of parking, safe neighborhood, no dogs, no gates, etc. Then had to reorder to get the shipment.

Date of experience: June 7, 2024

Thumbnail of user todde303
North Carolina
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Easy ordering! Excellent deals! Shipping and communication and tracking perfect. Products arrive very timely for order initiation.
Rey satisfied customer.

Date of experience: July 1, 2024

Thumbnail of user trinityn12
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Most of the items I'd gotten had lots of loose strings on them and the sizes of the clothes were wayyyy too small and I triple checked them before I made my purchase and still needed up sending 4 items back.

Date of experience: July 1, 2024

Thumbnail of user jenseld
Virginia
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Enjoyed my interactions inquiring about my account and their customer service - they were super friendly throughout all my inquiries! Their products are also very high-quality. Some of my favorite gym shorts and underwear that I currently own, and I have tried many many different brands!

Date of experience: June 3, 2024

Thumbnail of user jessp342
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I have nothing bad to say about this brand. The clothes quality is amazing and they offer so many colors and styles! They have a wide range of sizes which is nice to see! Not to mention the good deals they have all the time! I have particularly loved my experience at the university store. Stacy is such an amazing asset to Fabletics and has made my experience 100/10 each time!

Date of experience: June 3, 2024

Thumbnail of user amyl2464
New Jersey
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

The only reason to make your customers "skip" a month is because you're hoping they'll forget and you can charge them. Plus requiring them to call in order to cancel so that the sales person can try three times to talk them or of it is awful. If you had faith in the quality of your product you wouldn't need to resort to these ploys that never benefit the customer.

Date of experience: June 9, 2024

Terrible membership policies
June 15th, 2024
Verified purchase
• Previous review

There is no reason to make customers "skip a month" except that you hope they forget and then you get to charge them. It's also ridiculous that the only way to cancel is by calling in so that the rep can repeatedly try to talk you out of it. Horrible way to do business.

Date of experience: June 5, 2024

Thumbnail of user kendallw100
Texas
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I'd like to cancel my subscription. Not pause Payments But I cant figure it out. To be clear, I like your merchandise but the business model seems a bit predatory.

Date of experience: July 12, 2024

Thumbnail of user zeked14
Wyoming
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I started purchasing Fabletics back in 2022 and have not looked back.
They are my number one choice for athletic shorts for the gym, for swimming, for running...you name it.
They fit great, they wear extremely well, and they do not shrink.

They dry fast, and the styles are incredible. I often use my credits as a VIP member to purchase gifts for friends. They are always a hit.

Date of experience: June 3, 2024

Thumbnail of user aliciah547
Iowa
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Everything that is if of interest to me and my family gets sold out quickly and is not restocked. The women's clothing is getting more wild/quirky and doesn't appeal to me at all. We will be cancelling our subscription.

Date of experience: June 2, 2024

Thumbnail of user suzang28
Arizona
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

My order was going along with after pay, then I got a notification that another order went through my bank account! I notified them several times that I did not order anything else they took two payments and I hope the bank don't do any more. But other then that the scrubs could be a little lighter after all this is Arizona... Suzan

Date of experience: June 4, 2024

Thumbnail of user jennas373
Indiana
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Fabletics use to be my favorite brand and it still is. I'm a very loyal customer, but I will say that I feel like the quality has gone down a bit. The powerhold leggings don't seem to be as tight as they once were and I swear the fabric seems thinner. My new leggings get holes in them almost as soon as I put them on. I've never experienced that in previous years.

Date of experience: June 3, 2024

Thumbnail of user karas272
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I've been a customer of Fabletics since they only had an online presence and no brick and mortar locations. The quality is comparable to much more expensive brands and the price is much more reasonable. Most of my gym clothes are Fabletics and I wear them proudly.

Date of experience: June 3, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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