• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.1 stars from 11,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    823
  • Value
    833
  • Shipping
    810
  • Returns
    577
  • Quality
    794

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,734
Neutral
280
Negative
1,262
View ratings trends
228
See all photos
How would you rate Fabletics?

Reviews (11,784)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user heatherr982
Massachusetts
1 review
0 helpful votes
  • Send Message
November 2nd, 2022
Verified purchase

Did an online order... 75% of the things we didn't like or didn't fit right. Cant return it without going into a store that is not close to our house. Hate the membership club I don't know how to get out of. Will be blocking your company from charging my card

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

Thanks for sending your review! Your feedback about our product sizing/style and the return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user benjaminn211
Florida
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

So far it's been hit or miss with the sizes and fit. Not having a store makes it really hard to try something on because shipping usually takes forever. For this reason alone, I'll probably just stick with Lululemon for my athletic gear.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Benjamin,

Thank you for sharing your experience with the products you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user daniellec172
Texas
1 review
2 helpful votes
  • Send Message
September 12th, 2018

Horrible quality clothing. See through leggings, terrible texture on shirts and bras. The designs are cute and the sale prices are tempting but overall, you're better off spending a little more to get what you pay for. Would never shop here or refer ever.

Date of experience: September 9, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Daniel,

We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our member service team will contact you shortly.

Best,
Ivy

Thumbnail of user marissaf63
Michigan
1 review
0 helpful votes
  • Send Message
November 4th, 2022
Verified purchase

As a woman with a larger chest I like that you fear your company towards fitting all sizes. Although your sports bras fit fun in the store then are not functional long term. Most of the bras pull at my neck making it very uncomfortable to wear.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marissa,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user clairc11
Texas
1 review
13 helpful votes
  • Send Message
March 11th, 2016

Just now caught this. Ordered one outfit last year and they started to charge me monthly $50 which racked up to over $600 for NOTHING. Please do not order from here. Once they get your credit card they won't stop charging.

Date of experience: March 11, 2016

Thumbnail of user heatherp996
Virginia
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Love all of my gear, and customer service experiences with the company.

(Sometimes I am not able to use my discounts or rewards as they are advertised and that is disappointing, but otherwise, no complaints)

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

Thank you for taking the time to leave a review. Your feedback about our offers is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user christopherl1488
North Carolina
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

I absolutely love these shorts. So comfortable. Easy to clean. Great construction. Got them at terrific price but the monthly membership is too much money for me and I do not buy clothes on a regular basis.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Christopher,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user emilier11
Canada
1 review
1 helpful vote
  • Send Message
November 13th, 2019

Do not ever buy anything. They seem not expensive at first but then they will charge you $68$/month and you can't cancel the payment. Biggest fraud ever, plus the legging are ugly as $#*!. I $#*!ing paid over $300 because they're charging me every month. With 300$ i could have bought 4 Lululemon's leggings which is so much worth it.

Date of experience: November 10, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Emilie,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, someone from our Member Services team will be contacting you within 48 hours to assist you.

Best,

Daniel

Thumbnail of user jamieg391
South Carolina
1 review
0 helpful votes
  • Send Message
March 1st, 2021
Verified purchase

Every time I order from Fabletics, it takes at least a month for my items to arrive. Tracking info is never updated. Chatting with support isn't helpful because they don't know where the items are either.

Date of experience: March 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Jamie,

Thank you for the feedback! We are sorry to hear about the inconvenience you have experience concerning our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.

Best,
Jane

Thumbnail of user breannas50
Arizona
1 review
0 helpful votes
  • Send Message
August 1st, 2021
Verified purchase

The leggings and shorts I ordered are such low quality; there is no way I ever would have paid full price without the new member discount. They're uncomfortable and not squat proof. They remind me of something I'd buy from Ross or WalMart.

Service
Value
Shipping
Returns
Quality

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Breanna,

We appreciate your feedback on the quality of the leggings! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user kerrya77
Arizona
1 review
0 helpful votes
  • Send Message
August 12th, 2020

I was not aware that I was getting involved with a " membership" and now I'm out almost $900! They just kept charging my PayPal account. When I accepted the first discount I didn't read closely and I didn't notice the $49.95/ month charges for quite a while. NOW my credits ( whatever those are worth) have EXPIRED. So, money loses its value somehow. Plus, I was charged twice in July. I attempted to call. I waited over 17 minutes while being informed I was # 73 in the queue and my wait would be less than 3 minutes. This was after I tried 4 times to "chat" online. The chat took several minutes to connect, only to lose connection. I am sick about this and I cannot get any assistance. I'm not even sure if I actually cancelled my membership or not. The website account info is a nightmare to figure out. Do Not Join Fabletics

Date of experience: July 13, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kerry,

Thank you for writing a review! We are sorry to hear if you disliked the VIP Membership works. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

Thumbnail of user allisonf213
Canada
1 review
0 helpful votes
  • Send Message
December 2nd, 2022
Verified purchase

These are by far the best pair of pants I have ever owned.
They stay in place through vigorous physical activity. Also very comfortable when sitting for long periods of time.
I am a beef cattle farmer and once I found these joggers I havent worn anything else under my overalls all fall!

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Allison,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your pants! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user bradleyb211
Arizona
2 reviews
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

Be careful with this place. Their products are great, no issue there. However, they automatically set you up on a monthly billing cycle after your first purchase of 54$. Once I realized that I already lost the money I "saved" from the online deal they gave me.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brad,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user laures8
Texas
1 review
0 helpful votes
  • Send Message
September 26th, 2020

After ordering power hold 7/8 leggings, I purchased another pair that was poor quality, thin, and itchy fabric. Getting in touch with customer service is a lengthy task, and by the time you return items they are likely to be sold out of what you want. Good business in theory, but quality doesn't stay consistent with pricing.

Date of experience: September 26, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Laure,

We are sorry to hear about your negative experience with our products and service. We always strive to improve our services and feedback like this from members are very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad

Thumbnail of user elizabetha1471
Indiana
1 review
0 helpful votes
  • Send Message
January 19th, 2022
Verified purchase

The cute stuff I would like to purchase is never in stock. I totally understand the marketing advantage of how a limited amount of an item creates urgency, but I've been to your site more than a dozen times to look for ways to spend my credits and left the site not making any purchases. If my only choices for my size (L-pretty darn mainstream) end up being olive green or rust one more time, I'm going to stop my VIP membership. There were two times I did try to buy some basic black leggings & mens shorts that appeared to be in stock (Black Friday & a date at the beginning of Dec.), but during checkout I was not able to "verify" my physical address. It most likely was a software problem as I've purchased and received things from Fabletics at this address before. Bummer! I like Fabletics' products and would like to actually buy them.

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for taking the time to share your feedback regarding the availability of our items online. Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you right away.

Best,
Mary

Thumbnail of user jeffreyw1155
Colorado
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Everything came arrived almost perfect one of my joggers has a hole in the pocket so I can't put anything in there. Other than that little hiccup I'm satisfied and will use their products hopefully with no more holes in the clothes

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeffrey,

It is with great regret that we received your feedback regarding the item that you've got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user dirkh67
Oklahoma
1 review
8 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Terrible! Got roped into an "Exclusive" Membership! Absolutely NO followup on their Orders. Told me the order would be there TODAY. Never showed, Next day never arrived, a Week Nothing! I had to call them to find out where it was! Nothing about "your order will be delayed" or anything! You are just left wondering! UGH! They want their money up front and then to Hell with the customer!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dirk,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user braddj3
Oklahoma
1 review
0 helpful votes
  • Send Message
October 1st, 2021
Verified purchase

Their products are crap. Worn and washed maybe 3 times and stitching is coming undone. They won't stay up above my belt line on the back and I have a normal not overweight body. Bad design, Chinese crap, don't buy. It takes about 20-30 minutes waiting for responses from idiots to cancel your monthly plan. These people are scammers.

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bradd,

We are sorry to hear if you are unhappy with our products and services. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user maryd1768
Canada
3 reviews
0 helpful votes
  • Send Message
September 4th, 2022
Verified purchase

Fabletics products are high quality and comfortable. I do find the automatic renewal every month too much. They don't give you enough time to cancel & I think the subscription should be quarterly, not Monthly.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi MaryAnne,

Thank you for sharing your feedback regarding our products and the VIP membership! We always like to know what our members are thinking so we know where to improve.  Our Member Services Team will be contacting you immediately.

Best,
Kim

Thumbnail of user janethb15
Colorado
2 reviews
0 helpful votes
  • Send Message
April 2nd, 2023
Verified purchase

There's no experience like the fab-fam. I've tried so many different brands & fabletics has quickly became my all time favorite. Great quality, best prices & can always skip the month. Never had an issue with their super fast customer service. Packages arrive through USPS & will never go missing. Love their monthly VIP sales, I just can't get enough

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Janeth,

We're thrilled to hear you had a positive shopping experience with us! We make every effort to provide great products and services! Have a wonderful day!

Best,
Allison

Thumbnail of user matthews1945
Tennessee
1 review
0 helpful votes
  • Send Message
February 17th, 2022
Verified purchase

I've had no issues with placing orders, receiving them on time, sizing, or anything major.
My only complaint is that there are not a lot of colors in my size. I've been waiting for the 5 inch small light blue shorts to be restocked since I created my membership.

Date of experience: February 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Matthew,

Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user jenniferl2854
North Carolina
1 review
0 helpful votes
  • Send Message
October 3rd, 2022
Verified purchase

Always easy to order. Everything arrives rather quickly. Love the apparel! Every piece is high quality and lasts forever! My daughter and I have a great collection of Fabletics including shoes! Shoes are the only thing that have worn out so far after approximately 500 walking miles!

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user teresad238
Tennessee
1 review
1 helpful vote
  • Send Message
July 31st, 2020
Verified purchase

Wanted to purchase workout gear for my hubby from their new men's line. Either out of stock or not in stock for men who wear a larger size. Also the women's line is very repetitive, with mainly leggings and sports bras.

Date of experience: July 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Teresa,

Thank you for sharing your feedback regarding the availability of our selection! We value your feedback. Our Member Services team will be contacting you within 48 hours for further assistance.

Best Regards,
Nelle

Thumbnail of user hopes165
Wisconsin
1 review
1 helpful vote
  • Send Message
January 1st, 2023
Verified purchase

I bought 3 different types of leggings all 3 were so thin you could see my underwear! How ridiculous! They looked great but not made well at all! My first pair "the luxe" got a whole the second day I wore them! Never buy from here and don't recommend to anyone! Garbage!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hope,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user jillb1020
Kansas
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

My son wanted these shorts and absolutely loves them. The are good quality and fit well. I was less than impressed with the monthly membership fee, it's a shame as we probably would have ordered more things

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jill,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?