Fabletics

Terrible customer service when I called to set up return. I started the call thinking I would make an exchange for a couple of the items plus get a full explanation of the VIP program. The explanation changed from it rolled over to credit to ( once I balked at this plan) I could let them know by the 5th of each month that I did not want to buy so would not get charged. I felt so uncomfortable with the whole conversation I decided to return everything, get full refund and get removed from VIP plan. When I didn't receive my return label, I called again and expected to quite possibly get a better representative who might make me feel better about Fabletics, instead she managed to be curt ( wondered if there were notes from earlier call) and made no effort to save me as a customer. Wow! Customer service needs some major work with their representatives.

I recently purchased a jacket, I thought I had bought the jacket in black and it was a dark green. No problems still a cute color the cut just did not fit me right. Anyways I followed the return steps and returned the jacket. (Expecting a full refund of $64.95 to either my account or credit card) WRONG... They refunded my account $34 which is only 1/2 of the total? After calling customer service I was told that half was refunded due to their policy...? What kind of policy is that? I've been a VIP member for over a year and only getting 1/2 of the original purchase price? Then I was told that the $34 dollar could not be refunded to my card and only be used within Fabletics. I just cancelled my VIP and will never purchase another item from Fabletics. They need new policy changes and a more friendly customer service team.

WARNING! Do not ever sign up for Fabletics VIP membership. They claim it is free, but every month you do not buy something from the site, you get charged 49.95. It went unnoticed on my statement as I barely use that card (this portion is my fault for not catching it sooner). Shame on you Kate Hudson, what a scam! I thought you were a decent person, but clearly you are shady AF.

I have purchased several things from fabletics and absolutely love it. It sucks that all of these people didn't bother to read the fine print. I read it and have had no surprises! I know that if I forget to skip the month, I will get $50 towards a new amazing workout outfit! The clothes are so soft and comfy, and fit great! I had to email them about a question I had and they got right back to me the next day! I really wish people would just pay attention and read before bashing something. It's just so juvenile to not do your research. Any time you go to order online, always read the fine print. Sucks that all of you negative people had bad experiences and surprises. I LOVE fabletics.

I decided to permanently end my Fabletics membership after multiple instances of my credit card being charged without my authorization. I used my remaining credits for this order and even though I always order the same sizes, nothing fit correctly and the material was not the same as in the past.

I love the styles that Fabletics offers, but why show me them at all if they're already sold out? It's very frustrating to see outfits that are cute and not available in my size. Also, I find it difficult and frustrating to find the right size leggings in each of the different styles, because they all fit so differently. Some leggings in Medium would fit me better in Small and vice versa. This is also hard to know until I'm actually working out in them. Seems like they fit fine until I'm working out and they're slipping down.

Is very inconvenient not to be able to try on scrubs. Went to return in store and flabetics store does not carry scrubs, the only way to get them is to order online. Even thought I didn't like the scrubs I had bought I have to stay stuck with a membership that I will never use.

Fabletics always look so good on TV, so I ordered 2 pair of leggings. It took almost 3 weeks for them to arrive. I do not like the fit. I am 5'6" tall and the regular length is too short for me. The "high waist" only comes to my hip bone, not my waist, which is 2" higher. I will not order more.

Hold up. I am not sure what all of these negative reviews are about. There are very basic instruction on what happens if you forget to cancel on the 6th day of every month during your VIP membership pass. As long as you hit skip that month before the 6th of every month, you will not be charged. They also have free cancellation, so as far as I can tell, this is a great deal.

DO NOT fall into this trap. Hold your credit card tight. When you order the leggings 2 for $24 you are automatically signed up for a VIP membership without notice. You will be charged $49.95 a month unless you call and cancel. This deal is not worth the headache you will experience next month. No business will stay afloat by cleverly deceiving customers.

I ordered from this website. I will acknowledge that I did not read any fine print, but who would have expected that they charge me $5.95 for each item that I returned. The items looks great on the website, but on my frame not so good. I am a size 4-6 and ordered a small. The leggings were so tight that they hurt. When I called to return they told me there was a restocking fee for EACH item, not the total order.
I would not do business with this company. You can find better products somewhere else that respects that women need to try something on and sometimes we return items because they just don't work on our body shape. Basically, I paid $5.95 for each item that I tried on today. Major disappointment.

I've ordered with Fabletics for over 5 years and every piece is still in my wardrobe rotation! The style is mod; the fabrication of the garments is SOLID. There's never a thread that breaks to separate the seams... everything is worth the time, energy and money spent. Recently with new lines into swimsuits I have no hesitation to order anything that appeals to me. I've always ordered my sporty bras and have been satisfied. Brava!

I went to buy shorts, underwear and pants. They said they had deals like 2 for 19, etc. I signed up to be a vip to get the discounts. Charged me full price. Over $300

Good clothes, shady company. I hate their model of charging customers $49 EVERY month without their consent. I refuse to buy from them until this scam gets removed. If they believe their clothes are so great they should not need to create a scam in order for people to have to use stolen money. Ridiculous. There are so many better brands and affordable brands out there that don't trick their customers into buying their clothes.

I've been ordering bras in medium and they fit great, I ordered shirts in medium and extra small and they were both huge on me and it was way too much hassle to return them so gave them away. Leggings have been great quality (a bit small compared to other brands but at least consistent), except for a pair of base layer leggings that were extremely see through.

Kate Hudson should be ashamed of herself. What a horrible company. Placed an order MONTHS ago, still don't have it. They sent a replacement and that was also conveniently "lost". No one is helping me and my $$$ is now gone. Just keep being told to "call back in 2 days." And I "may" have a resolution. I just want the products I PAYED FOR. So angry and frustrated with its this HORRIBLE company. I'll keep leaving bad reviews until this is resolved. Do not waste your time or $$$.

Fabletics customer experience is very good, and the customer service reps always responsive. The clothes, however, did not always fit quite right, leggings off a bit, and sometimes the quality was not up to par -- zippers would break, etc. The designs are super cute however! Just didn't work for me. I walk, hike and hit the gym for work outs so maybe I was too hard on them.

Ordered couple days ago,until now I don't get my tracking shipping number. I tried to contact customer service but the number can't dial. Chat support not responding. A waste of money! Not got to figure out to contact and cancel the VIP. Worst experience,not worth it at all!

I must have at least 12 pairs of leggings and OnLy 1 did not fit me the right way. Their leggings are very soft, no show, and lifts areas where I need it. Complaint-why don't the have PRIDe color leggings? Get with the times please your competition has!

I may be alone in this, but I would love to see more fitness tops. Not everyone is comfortable working out without sans shirt, simply sporting a bra, no matter how fit they are. Also…would love to see some more bottom and backside coverage in the swimsuits.

The amount of time navigating the site and calling in to cancel was unnecessary and felt more like an experience where you were being made to return (hours, wait time etc) more than once. The price point is high and equating the value against input from me and knowing there are comparable products out there off the rack made it time to break up the membership. If you plan to order often it probably seems like a better deal.

Fabletics is my go-to for all my workout wear needs and wants... more wants than needs! LOL Their clothes are high quality and stand up to multiple washings without fading or losing their structure. I have been a member with them for over 5 years and highly recommend!

I bought sale items (50% off) from the company online for christmas gifts. Unknowingly I was charged 49.95 /mo. Since Jan. For VIP membership which I am not aware and they just want want to use the credits when I asked for a refund... Are you kidding me?