Fabletics

I've been a fabletics member for years and while I have no complaints with the product, I find their program model need to be revamped. There is no opportunity to purchase additional credits, the best offers for their black Friday sale were limited meaning I couldn't take advantage of the opportunity to purchase items on the site even though i am at the top of their membership benefit group. I was excluded from sales! How is that a benefit? I also have not received my birthday offer and have not been able to redeem my member credit from redeeming points. There doesn't seem to be much benefit to being a member. The website says that credits can be applied towards outfits or items valued up to $100 but that is not the case in practice. The website doesn't show accurately.

I order leggings and a sports bra in size extra-small. I received two pairs of leggings one was size medium (clearly wrong)! I called and asked for a return label and for them to ship me the correct product. They then shipped me a medium sports bra in the wrong color as well. I was so upset and disappointed! I have decided to skip each month for the foreseeable future.

My title says it all. These are quality clothes at a great price and they come in TALL! People sometimes complain when pants are too long, but for us tall women, you can't add to pant length, but you can hem them. Fabletics clothes are great. Delivery is quick. Returns ARE PAID FOR! I now have a great varietyof them. Thank you for this product. They are my go to for working out and comfort.

I wanted to order 2 leggings (which I did) and apparently I automatically enrolled in a 49,95 monthly membership... customer service said- didn't you read Terms&Conditions? Like what? If you enrol people in such subscriptions- make it very obvious an noticeable for people! They said- after your purchase you got an e-mail confirming the enrolment and how to pause/ cancel it- I didn't get such an email, I got one only when the money was already payed. I realised it now (when 2 months had already been paid), so I will only get back 1. So they literally took 49,95 from me. I mean- cmon! Please give me the first payment back as well... Bcs I think the shop it self is fine- just don't hide such things or make them waay more prominent. *******

Beware of the monthly service charge thats nowhere stated. They owe me close to $100 bucks and its been a fight to get it. They claim theyve issued me a refund and Ive yet to get it. Order was placed back in December. Its a shame Kate Hudson is associated with this company

They, unknowingly, charged me for a monthly VIP membership. When I tried to get over the $500 back that they stole from me, I only got back $100 and then a "complementary" $50 gift card. The gift card is only good for some of the clothes, so in reality I received less than 1/5 of the money they took from me

Look, I have nothing bad to say about a single piece of clothing so far. But the clothes probably aren't ethically made, the bottom tier employees doubtfully get paid a fair wage, and the subscription based method of creating brand loyalty is scummy.
But the clothes are good and bringing Lizzo in was smart because I'm here now.

I ordered 2 tights which I have to say I love. But I didn't realize after the purchase they been charging my account every month $49.95 without me knowing! I have no idea why? I just reported to my credit card company. Highly disappointed! I would've ordered again if it wasn't for this.

I have been dissatisfied with the lack of creativity concerning the designs. At this point I don't need anything new as my wardrobe is sufficient.

I was disappointed in the complicated return policy. By accident, I ordered two of a style and I was disappointed in the complicated return policy. I was forced to give the second outfit away.

I do not plan on ordering anything new for awhile.

I received a email saying my order had been placed. I logged in thinking someone hacked my account but saw it was shipping to my house. I called customer service right when i got the email saying it was placed and she said there's nothing she can do it already left the warehouse ( i don't know how it left the Wearhouse that quick) and i told her i didn't place that order and she said it was a automatic thing for back in stock. I do not remember ever hitting that option and I would never buy that jacket. I feel like if there's a "notify me when in stock" then you should notify the person not just place the order for the $80 jacket that i didn't order. She said i would have to wait to get it and then return it and wait for a refund. So now with the holiday season im out $80 for a few weeks waiting on that. The most inconvenient experience i ever had with a website.

We ordered $24 of shorts. Apparently they signed us up for a monthly membership fee of $59.95 with no notification whatsoever. It wasn't until after two months we noticed the charge. I suppose they can quality for one star because the shorts are good, and they are supposedly refunding us the money quickly.

I'm very pleased with the service and quality of materials. Prices are decent, and even amazing when on sale. I'm a fashionuer. Accordingly, most women don't wear your outfits to the gym. Yet, I do! Fabletics quality, unique, eclectic and eccentric designs motivate me to go to the gym and work out hard!

I have been purchasing the powerhold leggings for years, my most recent purchase I was super unhappy with brand placement…. Why on earth would someone who knows garment design place a label on the back of the thigh. I won't be purchasing these again. Likely won't be purchasing anything again since it's a hideous placement. Fire your designer.

Put an order in and received an email that they canceled my order without telling me why.

Very unprofessional

I have spent over $2,000 the last 2 years with them

Very upset and will no longer support the brand

They lost a loyal customer and on top of that because of me they gained 20+ customers who also spent a lot

Needed the clothes for an upcoming vacation and they screwed me over

I would line to see Fabletics improve with shipping speed. Please work on shipping out sooner. The company offers great deals and prices. It would be nice to see longer tops to cover more in the hip area. I know I would purchase more tops from you than pants.

The staff at fashion Square in Scottsdale is outstanding. They always great you in a friendly manner. They always help find a size or an outfit that works. Artdie The manager really promotes customer service with her staff. Best store at the mall. I also, love the product. I can't tell you how many Fabletics outfits I have.

Ordered some shorts, tried the subscription, had questions about my order. The customer service in the phone and chat didn't want to be bothered with complicated questions like "when will my order ship".

The leggings are great, but the sports bras don't fit me at all. I have small breasts, but large ribs, and the sports bras, ordered in a necessary medium, are too large in the chest to fit decently. I also would prefer clothing that is much more simpler, and not so full of prints.

The site performs pretty well but it's annoying when you have to go back-and-forth in and out of the shopping cart and you have to bypass the recommended add-ons every time. I wish products always had inseam lengths on all pants/leggings.

I placed an order after joining, it said it shipped, then later I was alerted that the entire order was cancelled. I never received the items. I also joined because I read good things about the maternity items, and now there's very little stock and nothing in my size.

I found the process to purchase my items very easy to follow. The only problem I had was choosing what I wanted to buy from all the amazing choices. I would've appreciated an email letting me know when my purchase was being shipped but I did not receive one.

From the moment I walked in the door customer service was first class. Your Manager was polite and so knowledgeable knowing your merchandise. She helped me in 10 minutes and I was out. I will never have a perfect purchase as I experienced today. Ms Myers was first rate.

The shipping company they work with, Lasershipment, will never get your order delivered to you. I ordered shorts and after a month of them sending it between two different factories, the package gets damaged and is unable to get delivered. After calling Fabletics customer service over 5 times within this month, they kept directing me to call the Lasership customer service cause apparently it's my job to fix their mistake. They didn't help at all either. They say they'll look into it and get it fixed for you but they won't do anything. Fabletics and Lasership are the two worst customer experiences I've ever experienced and you'll never get your package on time. They also could not refund me to my credit card, I am currently waiting 4-6 weeks for a check refund, also another mistake on their part. NEVER BUY FROM THEM.