Fabletics

I used to be able to get great athleisure wear. I bought a lot of things. Then they started selling everything else under the sun and the athleisure wear went to hell. Hardly any outfits and nothing is is bright and fun anymore.

I bought two pairs of XL leggings from fabletics. One of them fit just right and the other pair was about twice the size as the first one and is unwearable. I was unable to send them back as it was a final sale item even though it was only on sale.

I thought I successfully canceled my membership to escape the $50 dollars a month they charge you that I wasn't told about. Looked at my checking account today and I was still charged $50 this month. They say you can cancel online but you really can't as there is no option on their website. I am resorting to calling them but no one will answer the phone. Don't know how its legal to charge me 50 a month for something I don't want to be in anymore. I know I can skip the month but I don't feel like remembering to do that every month. I will call again and wait as long as possible to cancel this membership.

I want to give feedback for your fabulous service assistant Eisha at the Honolulu store. What a great ambassador for Fabletics helpful, super friendly and a great personality. I will be going back to visit Eisha on my next visit to Honolulu. The products are fabulous and absolutely love them.

Bought items, they were the wrong size, returned them just for fabletics to send me the same size wrong size again. I canceled my membership in writing, they still billed my account again a second time. Then just said that I cannot cancel in writing and that is why they charged me again. I should have been reimbursed.

Love your products just confusing about when yo skip a month or not. Last month I made a purchase and gigured I did not have to skip because of the product purchase…. Wrong. Got charged anyways. Very confusing.

I just moved and had 4 packages in 2 different occasions delivered to my old address. Fabletics could not contact shippper to correct problem! The last time I had changed my address! They need to do something about this! Now I am afraid to order from them and considering canceling my membership!

I have no issue with your products really (although I have two outfits where the top and bottom color don't quite match), but I find your website hard to navigate and once I place an order the shipping always takes longer than the tracking suggests - with the date continually changing.

I do really like the leggings and sports bras, however the website and app are very slow and glitchy. It makes it difficult to complete a transaction. I also don't find it easy to use my rewards points.

Comfortable and looks good. I have big legs and cellulite. I want to keep everything tight.

My leggings came apart at the seam within 30 minutes of wearing them. I will be canceling my subscription bcz the leggings are too expensive for them to fall apart. The worst part is I was unable to get in touch with anyone via phone and there was no email option. I tried thru messenger but it wouldn't accept my message nor the picture I tried to provide that showed the rip and the tag (unfortunately cut off) to show that they were brand new

The tracking hadn't been updated on my package for two weeks, so I contacted fabletics and they gave me store credit for out of stock items and reshipped the other. Well naturally, the package arrived the next day so I had to contact them again to clear it up, and both convos were easy and helpful. I'm very pleased with their customer support!

I was a member of fabletics for a few months. Everything was fine until they charged me for an item I never purchased, claiming it was a preorder. I had never received a confirmation for this preorder. After speaking to a customer service agent, she claimed that there was nothing she could do, but she told me I could just return them. I go through the return process and only one of the items is processed as a return. I had returned all of them items (3 total) together with the packing slip that they provided. However, this packing slip apparently had only accounted for one of the items. When speaking to another customer service agent, they again told me there was nothing they could do. After asking to speak to someone higher up, and saying that I would, justifiably, dispute the charge through my bank, they miraculously figured out a way to refund me. Overall, the company is very sketchy and I would not recommend it unless you want to be scammed!

I love the product. Shipping and logistics is terrible. Nothing arrives on time. It shows up weeks after if its supposed to if at all. Canceling my membership because as good as the product is it doesn't matter if I can't get it.

I love all the styles for the leggings, capris & shorts. They give great compression while still being cute. I get a lot of compliments on all my Fabletics pieces. I love the buttery soft feel but still feel secure & held in.

They will charge you 50 dlls a month and if you want to redeem the money and leave the VIP Service then leggings go up to 150 dlls! Who in the world pays that for stupid $#*! like this?! SCAM Run from this company!

NOT a fan of being charged a monthly fee to be a customer. What on earth. The print was VERYsmall on that one. The really good deal on shorts that circulated on social media turned into the most expensive shorts I've ever purchased.

First off, I would like to say the quality of your clothes is great. I get a lot of compliments when I wear them especially the shorts. The most frustrating thing for me is the hoops you got to go through to actually get the deals that come through my texts. I will often get messages that say 70% off or whatever and then click on the link to find out that deal doesn't apply. When I get a sale text. I just want to be able to click on the link and see the sale price to quickly add to my cart. This has never been the case and I have talk to customer service several times. Very close to canceling my membership.

Ordered two pairs of the The Fundamental Short (Lined) and two pairs of the One Short (Lined) all in medium. The One Short fit but the Fundamental was too large. Tried to exchange the Fundamental in store and they had 0 in any color smaller then medium. They then checked online and also found 0. It was fairly frustrating.

I ordered from them and they charged me an extra $49. That's not even the correct amount for the VIP membership so it couldn't have been that. I chatted with them and as soon as we got somewhere, they cut me off and wouldn't let me respond and then a message popped up saying i was booted out of the chat for not responding. I called them 3 times and they said they would call me back and guess what! They never did. I called my credit card company and they said i could get the money back, but I would have to wait a couple days. When my order finally came I was missing one item so I couldn't return everything. Surprise surprise! I tried chatting with them and yet again, they cut me off and wouldn't let me respond and then voted me out for not responding. So now I'm stuck with two items that don't even fit me, missing the most expensive item in my order, and a charge of $49 for no reason! So i'm out $92. Their service is quite literally worse than sheins and is such a scam.

I am very pleased with the items offered by Fabletics. The quality is great and the prices are very reasonable. I will continue to shop with them.

I received items that were too big and started the process to exchange them. The exchange took over 3 weeks to process. I called 5 times and got different stories each time. Finally I got an email in the 4th week that the exchange items were sold out even though the last rep said it would be held for me and I needn't worry. When I called to follow up around my refund since the exchange was cancelled the rep gave me the run around and tried to offer me a store credit although I returned the original items within the 30 day time frame. Finally 6weeks later(I placed the original order on 9/25 and today is 11/7) I was able to get a resolve and a commitment to refund my credit card within 5-7 business days. Again, this had to be the worst return/exchange experience I've ever had with any retailer. Fabletics really need to get more organized to make this process much more seamless for the customer!

I have had an AMAZING experience with Fabletics over the past 3 days! I bought the Mila High leggings and got into a car accident the day I received them on Tuesday, and totally destroyed my brand new pants. I messaged the company yesterday hoping for a discount so I could repurchase the pair and they helped me out so much and sent me a new pair of leggings today, I've never been so happy in my life! I absolutely love this company, and I'll definitely be buying all my clothes from here from now on. Thank you Fabletics!