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Fabletics has a rating of 3.1 stars from 11,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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The way the clothing feels on my skin makes me feel free. I wear fabletics everyday of the week and that's not exaggerating. I'll continue to wear this brand.
Date of experience: May 3, 2024
Once I figure out how to spend my last credit I am canceling.
I am pregnant and they don't have maternity clothes in my size.
I'd love to buy some maternity leggings or joggers in a subdued color but they haven't re-stocked my size in the five months I've been pregnant.
I could use my last credit on something like maternity tank top but then I am spending $55 plus shipping on a tank top.
Also no maternity outfits to spent my credit on.
I paid $55 credit plus shipping for a pair of maternity biker shorts and another $55 credit for maternity joggers in a weird color they came out with instead of just making more in black.
I just need to find something I want so I can spend my last credit so I can cancel my membership and get out of the trap I'm in of accidentally accumulating credit and not being able find things I want to spend it on.
Date of experience: June 4, 2022
The VIP membership program is a ruthless scam, designed to steal money from their "VIP members". They charge your account $49.99 unless you skip the month. You are only allowed to skip between the 1st and 5th of each month. If you want to skip on the 31st for the following month, they won't let you. They make it as difficult as possible to skip a month or to cancel your membership. The worst: Any discounts on the site do not count when you use your membership credit - you pay MORE as a member. Shame on you, Kate Hudson.
Date of experience: May 28, 2019
Hello Diane,
We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy
Sometimes I find the site glitchy, the fabrics are comfortable and stylish, some items the quality isn't as good and the items were made in china. I wish the clothes were made more local then that. But I'm a frequent shopper so I must really like them.
Date of experience: May 21, 2022
Hello Amber,
Thank you for sharing your experience with our website and the items we offer. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
I had placed an order for 6 items and while the ones that did fit are wonderful two items that were sent to me were the wrong size. I called customer service and they said they would issue me a RMA so that I could get the correct size but they never did.
Date of experience: June 4, 2021
Hello Alysia,
Thank you for writing a review! We are sorry to hear if your order was wrong size. We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
Great product(s), great service and great value.
The shorts with the inside liner makes so much sense.
As a LEFTY, I wish both sides had phone holders - something for the future design... this way I can use the feature.
As a LEFTY, I just never use the right leg for phone holding.
Date of experience: August 1, 2022
Hello David,
Thank you for taking the time to leave a review and your feedback about our products is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I love the power hold leggings however I'm bummed that there is never an option to use ur member credit for higher priced option. Paying monthly for the membership should have its perks. There is an outfit 3 piece, for a $115 that I would love to have, I wish I could at least put my member credit towards it or the amount of my member credit towards it and pay the difference. Instead because I can't afford to pay that much plus the monthly fee I just don't purchase it.
Date of experience: January 18, 2022
Hello Brittney,
Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further your credit and price concerns.
Best,
Bella
I love your power hold fabric for my CrossFit workouts and I also love the Capri length. However you rarely have medium Capri power hold in stock and the rare times that you do they are only available in black
Date of experience: August 2, 2022
Hello Nancy,
Thank you for taking the time to leave a review. Your feedback about the availability of our sizes is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I extremely upset and disappointed w/Lizzo. I purchased (2) bras-I never signed up for a Fabletics Membership... 1st. Payment $59.00 and next month $28.95... I don't even know what the membership was for. I paid for the bras and I never received any clothing... what a rip off-Thank you PayPal-I was totally refunded!
Date of experience: August 6, 2023
Hello Stephanie,
Thank you for sharing your experience with your order and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Easy order, great choices and great quality! Great support and material choices!
Date of experience: August 1, 2024
Ordering is easy, returns are easy, products are great!
Date of experience: August 1, 2024
I bought two pair of leggings without knowing that I would be automatically enrolled in a membership. I realized it when the first $49.95 payment was deducted from my account. I immediately called customer service and told them I wanted the membership canceled and the $49.95 refunded to my account. They agreed right away and the next day my account was refunded. While I definetly think their practice of signing you up is sneaky and underhanded, I was appreciative of the quick turn around after my call. Also, I do very much like the leggings:-)
Date of experience: August 8, 2017
Hello Rose,
We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A member of member services will contact you shortly.
Best,
Samar
Ordered one thing from online and got signed up for a monthly membership I didn't realize I would get signed up for. Canceled the membership after my card got charged. Fabletics proceeded to cancel the shipment of my box and not refund my money.
Date of experience: November 1, 2022
Hello Jason,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
It took over a month to receive my order, I was not even sure I purchased them. The site wouldn't allow me to use a credit even though I had one available (I didn't even see an option) it just charged me the price
Date of experience: June 1, 2021
Hi Angelica,
Thanks for your effort in writing a review in using your available credit! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Very happy with the leggins, biker shorts, and swim. True to size, flattering, and comfortable!
Date of experience: August 1, 2024
Carefull, Fabletics is not online shop, but a online membership! If you want to buy something you need to get membership. Without letting you know they automatically charge you monthly 50. You forget and they get hundreds from your account! Avoid this online Scam!
Date of experience: November 11, 2018
Hello Miro,
We are so sorry that this happened. We’ll be sending you a private message now so we can get this resolved as soon as possible. Thanks!
Best,
Ivy
I ordered from here for a trip, paid for expedited shipping, and they use a TERRIBLE shipping company called Lasership. I live in a house with no gates, codes, etc. and work from home. They said they attempted delivery once and then SENT back to fabletics. Fabletics then said they couldn't send a new order expedited. Although everything was in stock, and the other was coming back to them. I was going to have to wait for it to get there and then shipped back to me not expedited because that's just how they do it? Completely useless to the trip I bought them for.
Cancelled VIP that I signed up for, thank god.
Oh, and this was the response I got from the customer service, yikes.
DONT recommend them at all.
Julie Jul 16,2021, 12:58pm
To be honest, once the order was shipped and delivered, it is no longer our responsibility in cases there will be issues with the delivery.
Date of experience: July 16, 2021
Hello Madison,
Thank you for sharing your overall experience with Fabletics! We deeply value your business with us and your feedback is important for us to hear. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
This is not the first time that I have ordered from Fabletics. I am a member and pay monthly for the member servcies. However, this is the second time out of the three times that I have ordered from here that the order must have gotten lost or something. For one, it said "your order should get here tomorrow" 6 days ago. Then, when I check my tracking information, it says that it is somewhere in Irving TX ( a city I don't even live close to) and it says "Delivery date information will be available once details are provided by the carrier." So, I would like my order to either be delivered and if it cannot be then I need a refund. ASAP. This is outrageous that almost every time I have oredered something happens to my order. If i do not recieve either my order or a refund, then I will not be doing business here anymore and will cancel my membership indefinitely.
Tip for consumers:
Be very careful with the basic shipping, my orders get lost almost every time.
Products used:
Jackets and leggings.
Date of experience: March 8, 2022
Hello Angelina,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
Someone used my email address to place an order. I tried various ways to correct the error. Could not. Result is, I got unwanted emails. I unsubscribed. However, clearly, they still have my email address to use, since I got this request. Not happy.
Date of experience: October 1, 2020
Hello Anne,
We sincerely appreciate the feedback you shared. We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
They charged me an extra $50 bc they said i agreed to their monthly payment. Then when i cancelled that. Never recieved my money back and as soon as i cancelled it also took my credit back so they literally stole $50 from me
Date of experience: October 4, 2022
Hello Pat,
Thank you for sharing your experience with the monthly member credit charge and canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Received two pants for price of one, what an awesome deal.
Date of experience: August 1, 2024
None of the bras or dresses have adjustable straps.
Date of experience: August 1, 2024
Favorite shorts. I wish the best colors were in stock when big sales are offered.
Date of experience: August 1, 2024
This stuff is the best workout gear I've ever owned. Highly recommended!
Date of experience: August 1, 2024
Overall experience with Fabletics is great. High scores for product, sizing, service, colors!
Date of experience: August 1, 2024
Great quality; great styles; always introducing new products. Always love to shop site for Christmas too! Price and quality spot on!
Date of experience: November 1, 2019
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Lauren,
Thank you for writing a review! Your feedback about the product availability and member credit is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison