Fabletics

I've wanted clothes multiple times and ended up not buying anything mainly because I get so frustrated with the app crashing, slow load times, and hard to use interface

Sent messages as described to do so first messages took several days to get response, second message never answered from over a month ago. Too little availability of product

The app is terrible - it's slow, doesn't load, etc, so I can only order from a browser. The articles I want are always out of stock in my size.

Fraudulent and dishonest business practices! Will charge your account monthly without your express permission... Total scam from beginning to end... Their customer service employees seem to be scam artists as well... I told her that her company was going to get into trouble because of their policies... She was totally rude, defensive, and resistant... Don't give them your money... Because if you do, they will continue to take it on a monthly basis without you express consent. I UNDERSTAND THAT THERE COULD BE A CLASS ACTION LAWSUIT AGAINST THIS COMPANY. If anyone knows about this -- please so advise. Thank you

Wow i wish i could give them zero ratings. They signed me up for their vip membership without telling me and have been charging my account 68 dollars every month. Never EVER purchase from them. They will steal your money. THE WORST COMPANY EVER. DO NOT TRUST THEM. A FRAUD.

Seriously! Who needs new workout clothes EVERY month? I consider myself an astute internet shopper, but I do NOT recall signing up for this "membership" whereby I AUTOMATICALLY spend $50 on these clothes every month. Sure, you can "skip" a month... but who has time to remember to do that, what with paying your regular bills, going to the gym, buying groceries, etc. They also make it DIFFICULT for you to cancel, since you HAVE to call (you can't just cancel on their website) and they really give you a hard sell to not cancel. Kate Hudson should be ashamed of herself!

I got a Fabletics gift card for my birthday, and I have had several negative experiences over the last few months with this company. Every time I try to apply a coupon, I end up having to call customer service to either get the credit or understand why it doesn't apply. Since I had a gift card, it gave me store credit, which can't always be used for discounted items, which is ridiculous. It's always very hard to understand the customer service representatives. They are often out of stock of the size that I need. Also, while the items seem to be a good quality, the tags inside their products are long, and made of an itchy paper. I always tear them out, but then there is no information printed anywhere else about size or washing instructions. This seems like a very poor design flaw, especially considering that athletic clothing should be comfortable and easy. I've also had issues with photos loading on their website from my Mac. Once I have used up my credit, I won't be shopping with Fabletics anymore.

I've read a lot of negative reviews about Fabletics and it's time I say something.

I've been a VIP member for almost a year now, and I have received amazing, high quality clothes from them that I basically live in.

When you sign up, the website specifically tells you what the VIP membership entails. I think a lot of people are excited about the "First outfit for $25" deal but neglect to read the details. This company is not shady - a lot of customers have just been too lazy to read the terms. Fabletics also allows you to skip each month and even sends a reminder email to skip for the first 2 months. How people think this company is a scam is beyond me.

Their return policy is also absolutely amazing. I've returned 4 items so far due to sizing issues, and they've always sent me shipping labels which allowed for free shipping. They processed the returns very quickly each time, and the phone representatives were always pleasant. Sure, they read off scripts, but they were always friendly and helpful.

I don't think you can find the same quality, selection, and great prices anywhere else. Fabletics has really been a great resource for athletic wear and it's very sad to see such negative reviews. Please give this company a chance and make sure to skip a month if you don't want to order! Just be smart about signing up for this service and you'll have a good time.

This doesn't even deserve one star! I ordered a few days ago and now received an email that my order has been cancelled. What a waste of time. No refund has been processed either. Boo!

Got an email that my package shipped 2 days after I placed the order. But the tracking page says they're still waiting for info on the items in the first place. So… where are they?

Leggings stay up great and never fall down. Ordered them because they said they're not see through but when I bent over at the gym my sister said she could see my cheetah print thong

In the 3 pack of crop t shirts, I am missing the black shirt.

I liked the shorts but had to send them back because they were too small, then never received the new ones. Called and the representative said they would be here tomorrow… 3 days later nothing.

Your app and website are terrible. Super slow. Low inventory and a bit over priced

Order some leggings, then get blasted with monthly and recurring fees. NEVER clear upon initial purchase. THEY SHOULD BE ASHAMED OF THEMSELVES. And MORE THAN ONCE I've had to call to get charges reversed. Pathetic

So disappointed with the quality of the leggings, they are made with thin, cheap material and not good for exercise at all. There is no way that these leggings would be worth $50 a pop!

Love the cloud joggers! Lightweight but still thick enough for fall weather in the south.

I want to discontinue my VIP membership as I have all the athletic clothes I need right now. If you discontinue your VIP membership, you lose all the VIP credits you paid for. I understand that you can go in each month and opt out, but it is tough for me to remember, so i feel like I'm stuck with maintaining the membership just so I don't lose the credits I've earned through the year. I would love to see a way to "cash out" your VIP credits, and not have to be in a position to forfeit them. I'm sure I agreed to all of this when I signed up for VIP, but how it actually plays out doesn't feel great and I'm pretty frustrated.

I like fabletics products, and most of my workout attire is Fabletics.

I was a VIP member for a month. Of course like every one else, I found it too hard to remember to skip in the five day time window and got charged again after intending to make one purchase.

My first order was stolen by the delivery people and customer service was excellent about reshipping my items, even letting me make last minute changes to the orders and promising to do price adjustments later on for everything that was sold out when it came time to reshipping. Was very pleased with that.

What I'm not pleased with is the predatory pricing strategies and business practices. Everything is "imported" meaning probably 0 supply chain transparency or guarantees for human labor laws. The VIP pricing is clearly meant to get more money from people who forget to cancel. On top of this, I noticed today when I went to review all of my items (some were seriously sub par) that they actually don't allow you to give a star rating? They ask you numerous questions and then poof somehow all of the items have reviews with star ratings. I thought this was very suspicious so I went to look at the reviews of products I had ordered and noticed all of the reviews were 4-5 stars, even ones where the review is absolutely roasting the product on quality, fit, etc. I don't know how they get the star ratings, but I know they don't ask us when we write the reviews. Very deceitful and I will never order again for those reasons.

This company just scammed me $49.95 for a "VIP Membership" after purchasing something from their online store.

I tried contacting their customer support to get a refund for this "Store Credit" the MINUTE i received the bill from PayPal and the customer representative said they cannot refund it once it's billed even though it's unused.

That's extremely scammy and illogical in this day and age of technology. I'm glad I puchased using PayPal where I can dispute this and also have my Credit Card Company to back me up.

That being said, I'm now spreading the word so people are aware of this behavior of charging memberships hidden from their convoluted Terms of Service and isn't even visible during your purchase checkout.

I purchased leggings from fabletics. Not only was there a tear in them before I'd even put them on, but I'm still waiting for a refund, nearly two months later.
The tracking information is now not even listed on the Hermes website when I type my code in because they arrived AGES ago.
I was told 3 weeks after sending them back they still had not arrived in their warehouse. I purchased the leggings late February, got them early march, returned them within a day of receiving them and 26 emails later from different 'members' of their team, who I don't even believe are human anymore due to their lack of care in checking the email chain, I'm still yet to receive my refund.
Initially I asked for an exchange but was told after 3 weeks they were no longer in stock and was offered a refund. Last week I was finally told the refund would be put into my account within 3-5 days. It's now been over a week.

Long story short: don't buy from this company. Their quality of leggings is awful, overpriced and the customer service is shocking.

The quality is okay. It takes a long time to receive once ordered. Biggest disappointment is the limited number of tall long tops and pants

Had seen interesting ads for years so finally got. So not worth the hype kinda a real let down. Overpriced!