Fabletics

It was ok. But it's hard to stop the membership and it's ridiculous and they took my money and never got it back.

Ordered bottoms as gifts fir my daughter and granddaughter. One pair was too small and it was easy to mail them back and get new size. Customer service is very helpful.

I will NEVER do business with this company again. I signed up for a VIP membership months ago and have purchased a few items using the discount. I'll admit that the clothing is high quality and I have had no issues with the products. But the company is sketchy on its best day with business practices. At 50 bucks a month, I eventually decided keeping the membership was not in my budget any longer. The most annoying part of this company has to be that you must call and speak to a representative to have your membership cancelled. It's nearly impossible to get someone on the phone, and when you do they refuse to cancel your account until they have tried several different ways to keep your business. After ten minutes of declining basically every discount and free item in the book and pleading with the woman on the other line to just cancel my account and let me get off the phone, I thought I had finally succeeded. WRONG. I was charged the very next month the full amount! This meant I had to call the company again and go through the same process of having someone "look into it", cancel my account (for real this time), and promise a refund to my account within "5-7 business days". Extremely frustrated and will avoid this company in the future.

My daughter loves these workout clothes and 2 christmasses ago I bought her some. 3 months later i realised they had been taking £44 a month out. Had to call them 6 times to get my money refunded.
Last christmas i tried again (more fool me) and i was REALLY careful not to tick the vip box and STILL i have now discovered 3 months of £44 taken out. Now they say I don't exist.
DON'T USE FABLETICS.

Always love the new drops and colors they come out with for thr season. Can't wait for V-DAY to see what comes out next!

They are charging me too much money and I my first order was on October and since October they're charging me for the membership like four times already so no it's not I think it's not worth it

Either a scammer or they did this

I do not know how to reverse these charges

I didn't like the ribbed joggers. Too long.
I'm not going to enter 50 characters

It's a little difficult to understand the site, but afterwards it's all good.

Ordering experience was easy. The quality and fit of the shorts are amazing.

I have been a Fabletics member since the company first started. My early experience with the company was wonderful (!) and I encouraged friends and family to become members also. However, my experience has grown steadily more and more negative over time. Over the past two years or so, my typical experience is like this: I look for something to buy or may forget to skip a month and then have a credit to use, but then when I look at the site I can't find anything! Either the style I am looking for is not there, or I like an item but it is not available in my size or color preference. I have had several recent orders that were messed up (wrong color, wrong size, or wrong order entirely!) and refunds non-existent (how do you get a comparable refund when you used a credit to buy an outfit, but then had to return one piece because it was the wrong color and the one originally ordered is no longer available?). Sigh. After many, many pairs of leggings purchased (along with a few other items), I have finally decided to cancel my membership. I think the company grew too big, lost touch with itself, and tried to offer WAY too many things. Now I am finding much more appealing products elsewhere. If the company ever gets back to its roots of offering good quality and fun leggings, I will be back. I miss the originality and flare of those early designs.

Clothing was easy to order and great quality. The fit was as expected.

Every time I've looked into signing up for this service, nearly all outfits have at least on if not more pieces sold out in most sizes! You're offered 50% off your first order if I ordered within 1 hour of signing up - AND YET PRACTICALLY NOTHING WILL EVEN BE AVAILABLE IN YOUR SIZE.

Why would I subscribe to a service that can't keep nearly any item in stock at nearly any size?!? I can't order even though I want to! And what good is offering 50% off my first order if there's not an outfit I can even purchase because at least one piece if not ALL or sold out in my size and those sizes close?!

And it's not just a few sizes, or just mine (M)... it's pretty much all of them, I was even willing to try a size up or down - still nothing available.

Did not receive any email notifying me that my card was about to be charged $50 USD until after my credit card was charged and was too late to cancel... Appalling customer service, was stuck waiting on the phone to them for an hour which was all read from a script, emails were general canned responses which did not answer any of my questions, my first order I purchased from them got sent the wrong size and way too much of a hassle to return it from AUSTRALIA, not to mention the ONLY way to remove your credit card details is via phone (wtf?!? I cant even remove my own private card details?!)
Save your time, money and sanity and just go else where, its really not worth it.

I wear a popular size- medium- and Fabletics is ALWAYS sold out of that size in the normal, basic colors of their pocket capri leggings. It is so frustrating. I have a store credit I have been waiting to use for literally SIX MONTHS waiting for a basic grey pair of leggings to come back in stock. It's ridiculous.

I cancelled my membership today due to the customer service issue I'm facing. I placed an order over 10 days ago and my tracking # has never worked. Actually when I enter the tracking number given to me on the fed ex website it says "No record of this tracking number can be found at this time, please check the number and try again later." And it's said that for the last 10 days. I've reached out to customer service several times as my package was already due to be delivered. I am just continuing to be told to check back in X number of days. Today they told me to wait another 10 days and that it was out of their control after the package was received by the shipping facility. They failed to understand that per fed ex the package was never received. Their only advice for me was to reach out to fedex customer service! They seem totally useless in my situation and are now telling me to check back in 10 more days if there is no update by the 19th. That seems totally ridiculous to me. Any other company that I've worked with would have sent out another package or at least started a case to see if the package would be located. Also as they are the shippers they are the ones who would need to reach out to fed ex not me! Totally dissatisfied and disappointed with this customer service and cancelled my membership over this which is sad because I really wanted to receive my items. Now I'm afraid if the package is lost or was never sent that 10 days from now the items will be sold out in my size. I voiced this concern to customer service but they were of no help.

Easy ordering with great discounts.

And all of my pants are great.

I communicated multiple times about a return issue that occurred. (The site was having issues with return labels, I thought I sent an item back with the correct code but it wasn't the right item, and the refund was given on a cheaper product than the product that I returned, I just wanted a different color but was told that wasn't an option.) I chatted through text and spoke to multiple reps about this issue and felt like I was getting the runaround. I was a member and I called to speak to a rep again about the return, when I got off the phone with the rep I was notified that my membership was canceled, which I did not say I wanted. I called back as soon as I go the notice about my membership and the new rep I spoke to said that it was noted in my account that I wanted to cancel my membership and said that the previous rep I spoke with offered me a $10 credit to stay a member. I told the rep that never happened and she said that she couldn't reinstate my membership but that I could sign up to become a member again and have a discount but I would need to make another purchase. I had just purchased something and didn't have anything I need at that time and was very put off by the whole situation. I even asked the rep to listen and read my previous interactions to see that I was telling the truth. I was very disappointed that I was treated this way. When I was nothing but nice with everyone I spoke to because I do realize things happen and it isn't the rep's fault for the issue normally. I was very confused by the whole situation and have not bought anything since and have not become a member again.

THIS COMPANY IS FRAUD. THEY TOOK $50 FROM MY ACCOUNT EACH MONTH WITHOUT ME KNOWING. THEY MESSED UP MY ORDER EVERY TIME I PURCHASED. VERY UNPROFESSIONAL EACH TIME, AS THEY HUNG UP ON ME OR KEPT PUTTING MONEY BACK INTO MY STORE CREDIT AND AGAIN, WHEN I WOULD ORDER; THE ORDER WOULD NOT DELIVER TO ME. THEY SAID IT WAS DELIVERED, AS I HAVE PROOF THE STATUS ONLY SAID "SHIPPED" AND NOT "DELIVERED". IT WAS A REPETITIVE PROCESS THATS BEEN GOING ON FOR MONTHS. I DO NO RECOMMEND THIS COMPANY. VERY VERY UNPROFESSIONAL THAT WILL RIP YOU FROM YOUR TIME AND MONEY.

I have dozens of leggings all purchased from there. I love them all and will continue to be a loyal customer for the foreseeable future.

If size Med was not regularly out of stock I might, "might", consider maintaining membership. I currently own about 12-25 items I will never wear.

I recently ordered from fabletics. My package arrived open, torn and held together with a rubber band--more than half of the items i ordered were missing. I ordered clothing so that i could have it on a particular date. I contacted the customer service reps who processed a reorder, assuring me that the clothing shipment would expedited. I contacted two different reps to confirm this. I logged into my account to find that the order is being shipped via standard shipping. Not only is this RIDICULOUS because two different people assured me that this would not be the case, but i am beyond livid that i now have to wait for items that i already paid for and previously waited for AGAIN for the full time. Additionally it is in my opinion very poor form that my account was not credited to compensate for the extra wait and the HOUR spent trying to get clothing i already ordered shipped to me. I told the customer service rep this and she replied that fedex was their courier as if they were not at all responsible which is insane as they should guarantee that their items arrive on time and in tact. I also asked that given this horrible experience that they immediately discontinue my VIP membership. They would not do this and referred me to a call center. I will never again order through this company and strongly advise that you save yourself a giant hassle. No clothing is worth this aggravation.

I was on holiday in London when my friend suggested i try this- to realise that my credit card kept being charged with no new orders being received just a week after! When calling the ONLY phone line given as option to cancel "subscription"- the tone is always busy! Had to report to my credit card- NEVER AGAIN- disappointed in Kate!