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Fabletics has a rating of 3.1 stars from 11,747 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Wish I could combine stuff to use a member credit. I don't want to buy a set outfit.
Date of experience: June 3, 2024
I love everything I've ever bought good quality love the sale items
Date of experience: June 2, 2024
My family and I all wear fabletics and love this clothing line.
Date of experience: June 3, 2024
Easy to order and fast shipping. Product clearly described and arrived quickly
Date of experience: June 3, 2024
Beautiful material and great colors and fit. The sale amount was awesome
Date of experience: June 3, 2024
Since you walk in to the store you get the great customer services, everybody greet you and are available for you, they are very helpful!
Date of experience: April 4, 2024
A great value, great selection and options in every style
Date of experience: June 4, 2024
Love the powerhold leggings! Awesome fit.
The only downside is that the shipment takes quite a bit of time for arrival.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2024
Hello Bailey,
Thank you for leaving feedback on your experience with the shipping timeframe. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
The scrub pants I bought already ripped in multiple places. They started falling apart after 4 or 5 times wearing them.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
Hello Drew,
Thank you for sharing your experience with the quality of the items you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Some products I do like and wear. Like the sweat pants, jacket, sweater...But some has poor quality (the tshirts)
Products used:
All. But I only wear the tshirts at home not when going out
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Erwin,
We are sorry to hear that you were not satisfied with the items that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I decided to try fabletics after seeing a tv advertisement that offered 2 shorts for $24. This advertisement is the bait to lure people into signing up for a vip membership. The membership is free the first month, but then costs something like $50 per month. You can skip a month and not be charged, but what if you forget to skip? The only advantages of the membership is access to exclusive products, and discounts on products. Keep in mind that the "discount" is after the $50 membership, so whatever money saved in the cost of the product is being spent on the membership. In addition to that, my order took over 2 weeks to arrive. I could have opted for faster shipping, but it costs extra. I feel if someone is a vip member, that faster shipping should be included with the membership. The items I received were ok as far as quality, and how the sizes fit. I didn't think that it really was anything special. I can find recognized name brand athletic clothing like nike or under armour at a big box store like kohl's or $#*!'s sporting goods. I won't have to pay a membership to get a "discount", and most of the time, it will arrive within a few days with free shipping. I honestly don't see how fabletics can even compete. It's a rip-off internet merchant.
Date of experience: October 1, 2022
Hello Adrian,
Thank you for sharing your experience with the VIP program and the member credit charge. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Small shorts had a tiny hole once washed it turned into a huge hole
Date of experience: June 3, 2024
The clothes are great! Pricey after the first round.
Date of experience: June 3, 2024
I had really believed that it would be a simple matter to "skip". This turned into a near impossible task after talking with Ana at customer service. It seems somehow I had two accounts... email address and my cell phone address. Now, I am continuing to get notices.
I WANT TO CANCEL ANY ACCOUNTS WITH MY NAME ON THEM.
Date of experience: July 3, 2022
Hello Nancy,
We are saddened to know that you are thinking of going away. We will be contacting you shortly to assist you further.
Best,
Dean
I canceled my membership via live chat with a representative months ago, but I kept getting charged by the retailer so I spoke to a rep for a refund. This has been a reoccurring issue. Every single month.
I spoke to someone today named Chad and asked to speak with a manager. First they ignored my request, then they wouldn't give me a refund because supposedly there wasn't a record of my cancelation. Chad said that they could only process a one time refund and the system won't allow more than that.
LIES. I assured him that the reps who I have spoken to before confirmed the cancelation as well as processed refunds. He continued to argue with me. I then demanded to speak to a manager again, then he immediately gave up and agreed to give me a refund. What horrible customer service.
Date of experience: July 12, 2018
Hello Emily,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our member service team will be in touch within 48 hours.
Best,
Ivy
I received my outfit and was thrilled. It was so cute and I love Fabletics!
Date of experience: June 4, 2024
PLEASE DON'T GIVE YOURSELF A HARD TIME? STOP ORDERING FROM FABLETICS!
I have ordered a pair of running trousers for 17 pounds. I have received the item and paid for it. Few weeks later I went through my bank account when I realized that 44 pounds were taken off from my bank account. I spoke with a member of staff at Fabletics, who informed me that I have joined to be a VIP member. I clearly haven't join to be a member, as this was only an one off occasion I wanted to buy something from Fabletics. I have claimed my money back and I have been told that there is no way, that my money will be returned to my account. Please read the reviews before you shop! It says a lot about the company. I CAN'T BELIEVE that this company can get away with ripping off people.
Date of experience: March 29, 2016
I don't like how points expired. I had a lot of points and when I was ready to used they had already expired.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Alba,
We appreciate the feedback you shared regarding your reward points. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I love my new outfits! I added new colors to my wardrobe as well as new functionality. Thank you!
Date of experience: June 4, 2024
Great addition to an already strong line-up! Great products! Great Customer Service!
Date of experience: June 4, 2024
Everything I have order has been great quality and amazing feel. I do wish I could figure out how to make the band not roll on me. Sometimes the website is a little hard to get to work
Date of experience: April 15, 2019
Hello Manda,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
Everything that I have ever purchased from Fabletics has been quality products. My only issue is that if you do not buy on 1st day of month lots of stuff is out of stock.
Date of experience: July 1, 2020
Hello Susan,
Thank you for writing a review! We are sorry if you find our selection limited! We value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I've done two months of Fabletics, that's probably all I will do. I don't think what I get is worth the money. I wish I there were more options for outfits, maybe multi packs of sports bras, etc
Date of experience: March 19, 2022
Hello Sarah,
Thank you for taking the time to leave a review. We are very sorry to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
Sucked into subscription. Unless you are in perfect model shape these are the oddest most unflattering clothes
Date of experience: January 1, 2023
Hello Crystal,
It is with great regret that we received your feedback regarding the items that we have. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Griselda,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia