Fabletics

Excited to write the first review for this company, they are AWESOME! It's a new company that carries AMAZING quality sports apparel. I got my three piece set and I'm so pleased! I really like the Suki cycle shorts I got, I intentionally wore them for my run in the morning yesterday, washed them and then wore them to bed. I basically wanted to see how they held their compression and shape after long wear, and I'm impressed! They didn't feel one inch loose in the morning, they didn't roll up on the leg or down on the waist. They have enough compression but they are not uncomfortable at all. Those and the sports bra are really the same quality as a pair of leggings and a sports bra I have from a ‘citrusy site' that is about 4 times the price of Fabletics!. Oh and when I woke up this morning I went straight for a 2 mile run, changed out of them, set them aside went back to try them again later in the day and I feel the same compression as when they arrived brand new (time to wash them again and have them ready for next wear). I know you will not be doing what I did, but I wanted to try if their quality was really that great, and it surpassed my expectations. I'M HOOKED!

I've used the website and their 1-800 number and you either don't get an answer or they run you in circles. I ordered a jacket 2 months ago and my order was cancelled for no reason. I called and the man apologized but said he would put another order through for the jacket. That one was cancelled also! By the time I got the jacket a couple of weeks later it was the wrong size and the wrong jacket. When I called customer service, they were not apologetic but matter of fact in telling me that when I re-ordered a couple of times they must've been out of the one I actually wanted. Well I didn't cancel my order to begin with so there's that, but this does explain all the cancels and reorders it shows on my account to end up with the wrong jacket. BUT, no one emailed me to let me know this, or when I called, why would a company ship me something else? Why cancel and reorder three times and not just call me or not charge me? It's insane. This jacket has a hole in the shoulder and is not my size or the one I want. She told me to wait until they restock the one I want and then do a return. Well they never restocked the jacket I want AND since it's been 30 days there's no option to return my order. Somehow only dealing with this company a couple of times I knew they don't do restocks, maybe she sneakily meant someone might return the jacket I wanted in my size, but come on. $65 for a light zip up that I can't wear & still no help form this company.

I would not recommend this company. I understood the VIP membership when I signed up and let's be honest, I only signed up to take advantage of the 50% off promotion for your first purchase. Since it clearly states "You may cancel your membership at any time", I thought I'd make the purchase then call Customer Service and cancel. The phone rep seemed nice and spoke English well, however it took a long time to talk him into cancelling my account. After he finally did, he informed me that my purchased was cancelled (he did NOT warn me that this was going to happen). I said that's not fair, what if I had waited two weeks, received the items in the mail and then cancelled? All he said was "we don't encourage people to do that" — of course you don't but I am allowed to and I don't appreciated the runaround. I requested to speak with a supervisor and she was helpful and instructed me to place my order again (if the items were still available... luckily they were) and that I can call back after they ship to cancel. I received an email saying they shipped so this morning I tried using the chat option since it's 'open' 6am-9pm and although it's 8:30am, it's closed. This company needs to make a lot of changes if it wants to be successful. I certainly don't support their bait and switch method of marketing, they are only making customers angry. I'm also disappointed to hear that the quality is low; now I'm not really looking forward to getting my clothing and I wish I had never wasted my time and signed up in the first place.

I absolutely love Fabletics but there's definitely room for improvement! As far as the quality goes I'll give it 5 stars. My issue comes in with the shipping time mostly being past the date listed and the returns process. Most of my packages were late. I do understand that shipment times have been effected by covid, but this shouldn't consistently happen. Also, the return process has been a pain. The initial s process of "starting the return" was simple, but after that it went downhill. I'm currently waiting on my refund for two items and it's been over 2 weeks. When contacting customer care I'm told that I have to wait another week. It's also very confusing when a credit is issued. I received an email about one of my items, but it wasn't clear as to which one. Even the customer care representatives were confused.

The quality keeps me here, but if it wasn't for this I would've left the club. Hopefully, in the near future this can be fixed! I really love my outfits and have even started buying items for my husband.

I wanted to write a review for Fabletics because I feel like they have so many bad reviews on the interwebs and I love their products. Their high-waisted powerhold leggings are seriously amazing. They hold you in so well and are super flattering. It is kinda annoying that they sell out of colors quickly though and I wish they had more options for the capri and crop styles.

I started shopping there this year and their customer service has been amazing. Before starting to shop there, I had done my research and read some reviews. Review after review from when the company was first founded was negative, especially around customer service. That is not the case at all anymore. I always am able to talk to someone over the phone very easily and they are always very helpful. They definitely have taken the criticism and shifted their company in a positive way.

For all the people complaining about the membership. It explains it several times what you are signing up for. I don't get how people feel "scammed" since it's explained so much.

Just wanted to give my two cents. I love it!

The bras didn't fit as good as I thought, dug into me badly so disappointed. I ll order the pants or joggers and spandex again loved them. Thks Bernie

Two things. The cool stuff goes quickly… understandable…. Leaving unmatching sets.
And so many people go on at once the site keeps crashing on the matching or intresting items.

I was stoned one day looking through TikTok and this ad came up for a very nice pair of shorts, I went to go buy some, but keep in mind I'm under the influence of marijuanah, so I didn't read the "Terms of service" so I got sucked into this VIP Membership that I never wanted, and I'm a old teenager so I don't make much money, and everytime I try to cancel, they try to convince me otherwise and it always ended up working in their favor, so I have no idea if I even successfully canceled this stupid membership yet and I feel like the same thing can happen to other people

I signed up as a member and placed an order on in February for the 50% discount outfit, but never received an email confirmation. When I tried to login to the account I created, the website rejected my email and password. Password retrieval didn't send anything to my email. However, I received my order and my credit card was charged for more than advertised -- $50 when my order was supposed to be $35. I thought that maybe I made a mistake and the VIP account wasn't actually created, so I wouldn't be charged for subsequent months (since I can't even login to skip the month).

WRONG! Now I have been charged $65 for March, even though I still can't login. Password retrieval is now saying: "We do not have an account on file with the email address you entered." I have tried repeatedly to use both their website chat feature and email form -- they both don't work! I will be calling their number tonight so we'll see what happens. What a headache. The clothes are average but going through this was NOT worth it.

Kate Hudson is a millionaire and scamming middle class people! I saw a commercial with a offer and went with it. Until my credit card keep getting charges. So I tried doong the online chat, what a joke! Got charged $100.00 for memebership ohh what $99.00. Still paid for top and bottom, which don't fit and return policy is crazy! They make you fill out a crazy size chart (NOPE WASTE OF MONEY)! GLAD KATE HUDSON HAS A LITTLE MORE MONEY! DON'T BUY THIS PRODUCT!
JEN

I'll start with my being mostly happy with my purchase at fabletics. Only issue is that one time my shopping experience wasn't as great. I can't remember now how it even happened (if it was me being absent minded or if the website really just glitched and messed up my order). Either way the folks at the store were great in helping me with exchanges etc. after a few visits to get it right. I ended up with one pair of shorts that is supposed to be a large that fits like a medium. Now I've worn these and also washed them and didn't decide to go to the store out of frustration that this would now be the 4th time trying to get this one order right. If someone could help in putting me at ease that a pair of worn shorts will be exchanged for the right correct true size I'll be a happy camper. Otherwise, the styles are nice, the deals are somewhat good (that regular price point is damn high), and all the other items fit very nicely. Only other thing I'd add is I wouldn't mind seeing more styles for men (women have a ton of options for many reasons and I get it).

My experience with Fabletics is wonderful. There are a lot of bad reviews on here about this product but I have bought multiple items from them with zero complaints. Recently I lost around 35lbs and needed some new workout gear to help me lose even more. Their outfits are so cute I have a hard time deciding which one I am going to get.

When you sign up you MUST KNOW that you are signing up to a membership contract. This shouldnt be a surprise to people as it is the same as Just Fab and Adore Me. They do let you skip the month, my only complaint is that they don't make it easy to get a refund if you end up forgetting. This happened to my friend more than once and she called them and got refunds everytime. I have "forgot" to skip the month multiple times and I just see it as an excuse to get some new workout gear and keep me motivated.

The 4 things I have bought from this site have all arrived quickly (in Canada) and looked exactly like what I ordered. I am about 5'5" and 165lbs right now and ordering a medium fits me perfectly and usually I am a medium/large and size 10 pant. I do like having my workout gear to be smaller fit so it doesn't go anywhere while I am working out.

These ratings do not give this site a fair shot because you should know that you are signing up to a membership contract. I have yet to cancel my account because I make sure to log in at the beginning of every month and skip. Even if you skip the month you are still able to access your outfits and shop no problem.

I've been a member for a while now and have purchased MANY items from Fabletics: leggings, shirts, sweaters, and sports bras. There have been MAYBE 2 leggings that I truly like and wear frequently but most of the time I am very underwhelmed with their products. Most of the leggings run a size too small, and tend to roll down throughout the day and are overall just uncomfortable. I purchased a leggings and shirt set, and I HATED the material of both. It was so uncomfortable and unflattering I literally threw it away because I didn't want to go through the hassle of returning it. I've never liked a shirt I purchased, the material always feels cheap and again, uncomfortable. I have a sports bra that I do like and a sweater that I wear every now and then but again, they're just OKAY. Nothing special about them. I have decided that I am going to cancel my membership because I am mostly dissatisfied. I want soft comfortable stretchy clothes that I can wear all day! And unfortunately fabletics is not that.

I have been a member for 3 months. I think the quality of the merchandise is good for the VIP price, however, the service is really bad. In my last order, I got a confirmation email of the items that I ordered. When the order arrived, one of the items was missing. There was nothing about it in the package. I waited a couple of days to see if another package was coming. Nothing.
I called their "customer service" number to get a status and they told me that the item was out of stock. They clearly have an issue with their inventory systems. They also have a problem with their phone support. The lady who answered the call said that I should keep checking back and order it later. I asked her why I should order anything else if what is confirmed is not really available. If they had good service, they would let me know that the item is back ordered and they will notify me when it is available again. Then she told me that the best way to order is to get on the phone and get someone to confirm that what I want is available! How many times do I have to try and buy something?

If they really want to grow this business and make it successful they need to hire someone from Zappos or Lands End or LLBean to make their operation something that is STANDARD in today's ecommerce world.

They also need to teach their service staff to address the client's issue and not just explain how their process is working when it clearly does not serve the needs of the client. Really bad.

Bought leggings and was not informed of £49 per month credit unless cancelled
When I contacted them they refused to refund or cancel the membership until I spent the credit they took

The app is jumpy and doesn't easily put you back to shopping after adding an item to your cart.

I absolutely love the items I've purchased from fabletics. The fit is perfect, the quality is amazing. The ONLY thing I didn't love was when I'd miss the time frame to opt out of the monthly fee.

I am a VIP and on the Memorial Day sale I was offered 60% off. My friend who showed to be a new VIP got 70% off. I'm really frustrated by this because I have begun shopping frequently!

When I first signed up for Fabletics the quality of clothes and bras were very good, I was convinced they were the best leggings around! Over the last few years, the quality of leggings just plummeted, the selection was limited, shipping time seemed longer and longer and you still have to pay an extra $5 for shipping, and styles would sell out so quickly that there were MANY months I had to skip my subscription because the items I wanted were sold out and I didn't need another pair of black leggings. The last 2 orders I placed arrived so late I had forgotten I placed an order until I received the package. One pair of leggings I ordered had the fabletics logo stitched on the thigh (which I didn't realize was there when I placed the order and would have never ordered them as I thought it looked like a stain) and after 1 wash the stitching of that logo completely unraveled and now there's a hole in the middle of my thigh where the eyesore of a stitch used to be. Another pair of basic black leggings I had ordered and had worn maybe twice ripped after my dog jumped on me to say hi when I came home from work. I understand that is out of Fabletic's control, but my dog jumps on me every day when I come home and that has never happened to even cheap leggings. Long story short, the quality has significantly decreased while the prices remain the same. I've cancelled my subscription after 4 years because I'm so dissatisfied and feel like this is just another one of those companies that don't care about their products, just the money.

I made a purchase and didn't know that I was automatically signed up for a monthly membership with a fee. I canceled immediately. Will never buy the product again.

At first i thought this was great, but until i had to deal with them, lack of customer service, scams, poor quality. Lack of followthrough. Unable to cancel easily

Ordering was easy, the pants/sweatpants I ordered looked totally different on the site. When I got them they look like hospital scrubs. The ugly green was a bad call.

I have been buying Fabletics products for the past 3 years and am very happy with the quality, VIP deals/specials and their customer service! I highly recommend Fabletics!