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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,589 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.3%
Positive
1,646
Neutral
268
Negative
1,174
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,589)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user stephaniep470
Arizona
3 reviews
0 helpful votes
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July 1st, 2020
Verified purchase

I love the products I have ordered, they're super cute styles for a great price. Nice quality. Also, the ViP membership is super easy to use.

Date of experience: July 1, 2020

Thumbnail of user geraldm565
South Carolina
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I returned two pairs of shorts for exchange for s different size. But I've only received one back. I'm still missing the other pair of shorts

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerald,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your exchange order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user anial1
Illinois
1 review
0 helpful votes
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December 10th, 2018
Verified purchase

Love the brand, I'm a vip and get a lot of stuff. But not only their shipping, but also processing times, are very long and slow.

Date of experience: December 8, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Ania,

Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. Thank you!

Best,
Ivy

Thumbnail of user joanneg471
North Dakota
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

I always have good experiences with Fabletics. The outfits I've gotten are always very comfortable

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joanne,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user florencer82
Texas
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Good products for the price,nice variety and excellent customer service at the Legacy West store.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Florence,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user nicholasf400
Maryland
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Love the shorts, I would definitely buy them again and can't wait to buy more

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicholas,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ouritems! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user jenniferb4383
Arkansas
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Fabletics is great! I love their products and site. Easy use, easy returns, fast shipping!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you so much for loving our brand! We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user chandrav11
Chandra Z.
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The fit, flare and style was exactly what I was looking for this holiday season.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chandra,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user sophavym
North Carolina
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Can't understand most of the time
No patience with explain the problem to my question.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sophavy,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user javierd118
Alabama
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

10/10 product. Great threads for an amazing price. Can't wait for restock on some products!

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Javier,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user kimf823
Kentucky
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

The staff were friendly and helpful as I made an exchange for the correct size.

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kim,

We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!

Best,
Lia

Thumbnail of user gregw747
Wisconsin
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

I love the sweatshirt as it fits nicely. From my experience I would have to purchase a XXL in most of the gear. Love color variety.

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Greg,

We're so glad to know you love the items! We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ahnat1
Texas
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Leggings are pretty good but not worth original price, but skipping each month is annoying.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ahna,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user jenniferh4200
New York
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Everything I ordered is very well made and fit well. Good value for the money.

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jennifer,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user carissap29
New Hampshire
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Great quality product. I love everything I've received from leggings to jackets to sports bras.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Carissa,

We’re so glad to know you're satisfied with our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user zariusc
Virginia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I needed to exchange my product. The customer service representative was rude and not helpful. I still have $70 worth of clothing I can not wear.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Zarius,

Thank you for providing feedback about your experience with our Member Services Team and the products you purchased! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user johns8672
Tennessee
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

I've been a member for almost a year! New offerings, fresh takes, good durable clothing.

Date of experience: May 2, 2023

Thumbnail of user briana1463
Virginia
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

No problems with delivery. The item was exactly as described and was what I wanted.

Date of experience: March 13, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brian,

We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user williamb4749
New Jersey
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Very well made workout and everyday casual items. Some innovative pocket positioning and practice zippers.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello William,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user alexh1227
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Bait and switch tactics with VIP program. Fine print is not clear on subscription program.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alex,

It is with great regret that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user claudettew277
Massachusetts
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Love the experience of it all. Seamless to buy and ship! Loved the clothes selection.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Claudette,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user jamesj3280
Pennsylvania
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Overall nice quality clothing but the sizes are a little small with some shirt sizes.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello James,

We appreciate the feedback you shared regarding the sizes that we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user adrianas231
Alabama
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

They deducted a fee without my authorization. It seems to me a very serious fault

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Adriana,

Thank you for writing a review! We value your feedback on the charge and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user teb6
Missouri
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

New today the phone service changed and Im still waiting just to skip the month

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Te,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about skipping the month. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user akramk13
Canada
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

I have been wearing this brand for almost 1.5 years and pretty much have all their stuff now. Its an amazing active wear brand for guys

Date of experience: October 4, 2022

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Akram,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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