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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.4%
Positive
1,637
Neutral
267
Negative
1,163
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,568)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user raquels118
Florida
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I hate having to remember to "skip a month" I'm too busy. I wish that you had two levels of membership.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Raquel,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user candicel30
California
1 review
2 helpful votes
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May 16th, 2019

Was never told of $49.95 monthly charge. Impossible to get your money refunded. And never received ANYTHING for these monthly fees.

Date of experience: May 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Candice,

We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Thumbnail of user jamesm7726
New Jersey
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great products and site is easy to use! Everything fits just right and is perfect for someone with an active lifestyle

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user p.s2
Michigan
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Comfort, color and wash is the best! If you don't have any, you need some! I have no regrets with Fabletics!

Date of experience: July 1, 2022

Thumbnail of user pattys207
New York
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

My only problem ordering is narrowing the selection because I want everything! Great quality and fit on everything I have ordered.

Date of experience: August 4, 2020

Thumbnail of user meenakshia7
India
1 review
0 helpful votes
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June 27th, 2021

I ordered last week there is no revert. Number is switched off. Is it a fake website. Can anyone help please

Service
Value
Shipping
Returns
Quality

Date of experience: June 27, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Meenakshi,

Thank you for sharing your feedback regarding the order you placed. We've sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Nelle

Thumbnail of user sharonf1216
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

It was Easy to order quick to deliver less than five days so affordable a quality product at a decent price

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sharon,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user samr879
Massachusetts
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

It was good i think that i will buy from them again they make a very good product for my son

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sam,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user brettw190
California
2 reviews
0 helpful votes
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November 4th, 2022
Verified purchase

The clothing is great, and there are deals aplenty, but the monthly opt-out to avoid paying for a "credit" is tiresome.

Products used:
jackets, pants, sports bras

Value
Shipping
Quality

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julie,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Monthly Credit.

Best,
Renz

Thumbnail of user christinen86
Pennsylvania
1 review
0 helpful votes
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September 19th, 2019
Verified purchase

If I felt like doing a review when I received the first email, I would've done it. Stop emailing me please...

Date of experience: September 16, 2019

Thumbnail of user anthonyc1461
Nevada
1 review
0 helpful votes
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July 17th, 2021

They barely have any clothes to pick from as a vip member. Don't sign up for vip membership, it's a scam!

Value
Shipping
Quality

Date of experience: July 17, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anthony,

Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.

Best,
Jane

Thumbnail of user courtenayj2
Canada
3 reviews
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

Having to pay over 55$ per month for a membership is so silly. A membership at that price should be yearly.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Courtenay,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user joycej492
Maryland
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

It was an absolutely terrible experience. I feel like this is a scam. I would never ever recommend this to anyone.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joyce,

Thank you for sharing your shopping experience online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user ashleyr984
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

It was a horrible experience I've asked four times for a return label and have yet to one sent to me.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the return label. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user dennisc656
Missouri
1 review
0 helpful votes
  • Send Message
August 1st, 2021
Verified purchase

Well, I thought 2 for 24 bucks. I got one and paid 49 bucks extra lured to a subscription. Not good.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dennis,

We appreciate your feedback on our VIP deals and offers! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user ainsleeb1
Rhode Island
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Fabletics has great quality merchandise. I have had to do returns and exchanges also and those were very quick and easy.

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ainslee,

We are delighted to hear that you had a great return and exchange experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more sizes and the highest quality products to choose from. Have a great day!

Best,
Nelle

Thumbnail of user emillya1
Florida
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

My experience at your store has always been a positive one. Your staff is very serviceable and knowledgeable on your product

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emilly,

Thank you for the great feedback regarding our Member Services Team and the products we have. It has been a pleasure doing business with you! Have a fabulous day!

Best,
Lia

Thumbnail of user shellyw76
Florida
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I loved the leggings, but within a few months holes started to form on the inside hem just above the knee.

Date of experience: April 4, 2020

Thumbnail of user shannong253
Washington
1 review
0 helpful votes
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June 4th, 2020
Verified purchase

I love the online shopping. The website is very easy to navigate and it pretty true to actual colors of items.

Date of experience: June 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Shannon,

Wow! We are happy to hear that you are satisfied with our website! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user amandah1238
Texas
1 review
0 helpful votes
  • Send Message
June 1st, 2021
Verified purchase

A bit confusing w purchasing using a credit and skipping a month. But once I used those features, it became easier

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Amanda,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Cathy

Thumbnail of user jamiem926
Minnesota
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Did not give me my whole order and overcharged me Talk to somebody about a refund and still never got it

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user jillm902
Illinois
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Fabletics is a staple item in my closet. The products are trendy, well made, wash well, look great, and are comfortable.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jill,

Thank you for the feedback! We're so glad that everything worked out for you. At Fabletics we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user samanthat338
Massachusetts
1 review
0 helpful votes
  • Send Message
February 17th, 2022
Verified purchase

I love the options but the main prices I want are not covered with my credits or don't come in long.

Date of experience: February 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Samantha,

We appreciate your feedback on using your credit! We will be emailing you right away for assistance.

Best,
Cathy

Thumbnail of user deenap5
South Carolina
2 reviews
0 helpful votes
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February 16th, 2022
Verified purchase

Some items have been great, others not so much. The seams are very rough and scratchy and the leggings run small.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Deena,

We appreciate your feedback on the fit and quality of your purchase! We will be emailing you right away for assistance.

Best,
Cathy

Thumbnail of user erinl174
Texas
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase

I have not been very impressed with the quality of the clothes. This is in the fabrics, stitching and overall fit.

Value
Shipping
Returns
Quality

Date of experience: May 1, 2020

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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