Fabletics has a rating of 3.2 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
All clothing is amazing and my visits to stores have been welcoming and friendly. I'm am going to be a Fabletics customer for a long long time.
Date of experience: June 1, 2022
For the most part I love it. But TWO of the pants lost a zipper from the pocket on the first day which was a total bummer.
Date of experience: June 1, 2022
Hi Joan,
Thank you for sharing your feedback regarding the quality of the items that you received! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
I've been a happy customer for years and have never been disappointed. My leggings have lasted the rest of time and keep bringing me back for more!
Date of experience: June 4, 2022
Hello Laura,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
We received shorts and the zipper was broken, my husband contacted you guys and we have not heard a response. This was close to a month ago.
Date of experience: August 1, 2022
Hello Steve,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
You can build up credits, but if you decide to cancel you lose all credits that you paid for. This is theft and incredibly shady. F$@k Fabletics.
Tip for consumers:
Do not sign up.
Products used:
None. They stole my credits which I paid for when I cancelled.
Date of experience: October 29, 2021
Hello Dean,
Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
Fabletics is my favorite brand of leggings, especially because I sweat a lot and the sweat is not noticeable
Date of experience: December 1, 2021
Hello Guille,
We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!
Best,
Nelle
The absolute best leggings they hold up so well compression is fantastic I wish they was not so expensive
Date of experience: December 2, 2022
Hello Wanda,
We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!
Best,
Renz
I love fabletics clothing and the discounts I receive as a vip member! They have the best athletic clothes
Date of experience: July 1, 2022
Good quality products made with care. They take the time in the design process to get the fit right.
Date of experience: November 1, 2022
Hello Amanda,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!
Best,
Mary
Everything was delivered as promised. On a timely basis. Great product quality and fit. Will order again and again.
Date of experience: November 1, 2022
Hello Duane,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I ordered for my daughter-in-law at Christmas. Thought I would give Fabletics a try for myself. Was greatly satisfied.
Date of experience: February 8, 2019
Hello Deborah,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
Always great customer service! I love the quality of the clothing and the options that come out every month!
Date of experience: March 17, 2022
Hello Carolyn,
Thank you so much for the awesome feedback! We are happy to know that you love the quality of our products and services! Have a great day!
Best,
Renz
I love my leggings - they fit great. I also love their maternity bottoms and all the joggers I've got.
Date of experience: January 12, 2022
Hello Katie,
Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
They have very little to choose from and they are out of my size on most items I wish to purchase so therefore I have to skip months for purchases.
Date of experience: March 1, 2021
Hello Ann,
We hear your frustration on how disappointed you are with our items' availability. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Bella
I need to call and find out about the credit.It was charge and I did use a credit but
Date of experience: July 15, 2023
Hello Janet,
Thank you for taking the time to leave a review and your feedback about your credit is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I ordered my items a size to big wish there was a way to try them on before purchasing
Date of experience: August 1, 2023
Hello Alberto,
We value the comments you made about the sizes of the items we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I love my new Red outfit! Fabletics never fails me! I love their product and will continue to order.
Date of experience: October 1, 2019
Hello Roma,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
I have been buying fabletics for 9 years or more now and I have had nothing but pleasant experiences!
Date of experience: June 2, 2022
Hello Kara,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The material of their clothes is awesome and I love their fitness app, I do work out with them
Date of experience: February 1, 2023
Hello Jeney,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Smooth and simple process. Never felt like the company want to trick me. They want to deliver honest value.
Date of experience: October 3, 2022
Hello Antonio,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Shipped my order to wrong place
I had to network to receive the shipment
They returned my order to sender FOR NO REASON
They re-sent me 3 of my 4 items
Still waiting on the 4th. Absolute nightmare
Date of experience: June 6, 2022
Hello Hunter,
Thank you for your feedback on our shipping. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.
Best,
Clark
The young gal who helped was extremely fantastic and answered every question I had. Loved the merchandise and service.
Date of experience: June 1, 2021
Hello Rita,
Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
Great clothes and quick shipping. I love the items they have purchased. They fit me well and our durable.
Date of experience: February 16, 2022
Hello Rochelle,
We’re so glad to know you love the items! We promise to continue manufacturing more beautiful products with good quality just for you! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Staff were very helpful with picking out a Christmas gift for my daughter-in-law. Also were great with the sizing
Date of experience: January 12, 2019
Hello Fran,
Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Ivy
I love the shorts, but I ordered with the code to get one for free and only received one. Would like to know if I could receive my other pair
Date of experience: August 11, 2022
Hello Asher,
Thank you for your purchase. For assistance with further code checking, our Member Services Team will get in touch with you right away.
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Jason,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.
Best Regards,
Clark