• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.2 stars from 11,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    821
  • Value
    829
  • Shipping
    806
  • Returns
    574
  • Quality
    790

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,608
Neutral
263
Negative
1,134
View ratings trends
227
See all photos
How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,505)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user codym305
Michigan
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

The shorts are amazing and comfortable. The only little problem I had was shipping, but it was okay.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cody,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user denadal
Florida
1 review
0 helpful votes
  • Send Message
April 12th, 2023
Verified purchase

The service was poor and guy on the phone was very annoyed with me for asking him questions

Date of experience: April 12, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Denada,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this, and our Member Services team will be contacting you right away to assist you.

Best,
Zeth

Thumbnail of user cheryln402
California
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

I found everything I received from Fabletics to be of the highest quality. Sizes were true to size..

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cheryl,

Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and we are grateful for doing business with you. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user lolitag14
West Virginia
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

I've really enjoyed my workout gear. I would recommend it to anyone who wants to try it out.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Lolita,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user danaw420
Georgia
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Love them all. I've enjoyed every pair. A few pair I've wanted have not had my size. I'll have to keep checking.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dana,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered

Best,
Tina

Thumbnail of user alexd1044
Oklahoma
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

I was unknowingly charged for something that I do not know and then I need them about it. I got no reply.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alex,

Thank you for your review. For assistance with your charge concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user heatherl26
Georgia
1 review
7 helpful votes
  • Send Message
March 6th, 2015

Do not purchase anything. They will dump you into a subscription service and not allow you to cancel.

Sorry, Kate, you rock!

Service
Value
Shipping
Returns
Quality

Date of experience: March 6, 2015

Thumbnail of user teresar503
New Mexico
1 review
0 helpful votes
  • Send Message
November 30th, 2021
Verified purchase

All of the leggings and sports bras I've bought from Fabletics are made from high-quality materials and are definitely built to last.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Teresa,

Thank you for sharing your wonderful experience with us! We are happy that you are enjoying our products and satisfied with the quality of our items! May your days be awesome!

Best,
Jane

Thumbnail of user steveniep
California
1 review
0 helpful votes
  • Send Message
November 30th, 2021
Verified purchase

Most of my wardrobe is fabletics, I'm appreciative of the size selections, the colors and the outfit picks they have for me!

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Stevenie,

Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!

Best,
Cathy

Thumbnail of user jakea135
Illinois
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Shorts were great, good looking and practical. Wish the liner pocket wasnt on the same size as the pick pocket for phones

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jake,

Thank you for taking the time to leave a review. Your feedback about the liner pocket is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user katieu33
California
2 reviews
0 helpful votes
  • Send Message
December 1st, 2021
Verified purchase

Fabletics sells my favorite leggings, and they have good sales and deals to build up my collection! Easy shipping, good customer service.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Katie,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy

Thumbnail of user dulces16
California
1 review
0 helpful votes
  • Send Message
November 30th, 2021
Verified purchase

It's really nice quality and comfortable I love that not matter how many time I wash the clothes it's still the same.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dulce,

Wow! Thank you for your feedback! We're glad that you are satisfied with our products! That's our mission, to always provide our members with only the most likable and highest quality items. Enjoy your day!

Best,
Bella

Thumbnail of user beckys438
Illinois
0 reviews
0 helpful votes
  • Send Message
January 10th, 2022
Verified purchase

I love everything I have ordered. Only one legging I purchased has a small hole and I think it's always been there.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Becky,

We appreciate your feedback on the quality of your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user carriey39
Canada
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

I especially like and appreciate the designs with the pockets on the bras and shorts. Some years ago, I discovered them here way before any other stores started to offer them.

The quality is generally decent to pretty good. Almost all my approximately 10 items purchased from here were great and no issues.

One of the running/active jackets I purchased was way too long on me at 5'2 and ended past my butt by maybe an inch. Fabric and design were great however.

The second item I had an issue with was a pair of neon shorts. The fabric was a bit sheer, and the underwear was easily distinguishable by colour and shape under. And front camel toe which I don't have in any of my other 30 or so leggings/bike shorts.

Return was easy to find on the site, but I didn't have a printer ready so I was going to stay on the page and print later. Trying again later, I was never able to get to the shipping label from the site again. Going to the return page a second time, the item was grayed out, preventing selection to pull up the label. It was not emailed to me in my first return attempt, so I had to chat with them. Chatting on mobile, the layout was just messed up and started at an AI. Every time I tried to type, it zoomed full screen to the word I was typing, and I couldn't see the input box to type in after clocking in there the first time. It was too annoying that I decided to just keep the <20$ item and remind myself not to purchase from here again unless I'm ok with a gamble.

The unsubscribe option was easy enough to find on their site and was a simple process which I'm super appreciative of having experienced another company that required calling a number no one answered. Resubscribing (at least the third time), was simple and offered the same benefits to "new subscribers".

Tip for consumers:
You can unsubscribe and subscribe again with the starting benefits.. So no need to put it on "hold" and accidentally be charged for a month. Was able to do this 3x. Over a period of 4? Years or so with no issues.

Products used:
Shorts, jacket, bras, tops

Service
Value
Shipping
Returns
Quality

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carrie,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user aileenm88
California
1 review
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

Great experience. I bought some leggings and they had a hole. I called and they replaced them without any doubt or questions.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aileen,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user christinev760
Washington
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

While I like the products overall I don't need something every month.

The ability to skip months is exceptionally hard to use

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

We value all feedback, so we appreciate you taking the time to share your thoughts regarding skipping the month. We'll send you a private message right now. Thanks!

Best,
Clark

Thumbnail of user beatricei5
Canada
1 review
0 helpful votes
  • Send Message
March 19th, 2022
Verified purchase

The items I bought fit perfectly and I totally love them! The delivery was fast too. Overall, it was a rewarding experience.

Date of experience: March 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Beatrice,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Thumbnail of user lydiae19
Wisconsin
1 review
0 helpful votes
  • Send Message
March 3rd, 2020
Verified purchase

It was very good. That's it. Today is March 1st. It is a little difficult to remember details before Thanksgiving and Christmas.

Date of experience: March 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Lydia,

Thanks for writing a review! Apologies for a little trouble! Your feedback is important and we'd like to make things right! Our Member Services team will be in touch within 48 hours to assist you further.

Best,
Nelle

Thumbnail of user danil69
Wisconsin
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Absolutely love my purchase. The set is super comfortable, well support and color is just the way it shows on the website.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dani,

Thank you so much for sharing your feedback regarding our products. We're glad you love your purchase. We always strive to provide our members with the best quality. Have a great day! ​

Best,
Allison

Thumbnail of user annan396
Oklahoma
2 reviews
0 helpful votes
  • Send Message
January 21st, 2022
Verified purchase

I have tried to reset my password multiple times and it never sends a reset to my email! ‍This is very maddening!

Date of experience: January 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Judy,

We deeply value your business with us and your feedback is important for us. We're sorry to hear that you had trouble resetting your password online. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user hanyuex
California
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Nothing but great service and great products. I really love the leggings. Stock up the purple ones so I can buy, please!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hanyue,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Dean

Thumbnail of user alissam75
Arizona
3 reviews
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

I have been a VIP member for quite a few years now and I love their athletic wear! Cute, comfortable, and functional!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alissa,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user shawnar19
Ohio
1 review
0 helpful votes
  • Send Message
July 4th, 2019
Verified purchase

Great store experience. Staff was very nice, helpful and accommodating. The store was well stocked with a variety of styles and sizes.

Date of experience: July 1, 2019

Thumbnail of user carolineh93
New York
1 review
0 helpful votes
  • Send Message
July 6th, 2019
Verified purchase

Nothing extraordinary in the purchase and delivery of the product. Product came as described in a timely manner with conscious minimal packaging.

Date of experience: July 3, 2019

Thumbnail of user conniew125
Illinois
1 review
0 helpful votes
  • Send Message
January 15th, 2019
Verified purchase

I have enjoyed this site and clothing I have bought has been great sizes have worked out for me. Quality is good

Date of experience: January 12, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Connie,

It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!

XO,
Ivy

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?