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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user krish304
New Jersey
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

Easy. Good quality. Various selections. Marvelous pricing!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Kris,

We are glad that everything worked out for you. We here at Fabletics do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

Best,
Allison

Thumbnail of user arthurg391
Virginia
1 review
0 helpful votes
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April 11th, 2023
Verified purchase

Tried to order another pair of pants and could not access the website.

Date of experience: April 11, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Arthur,

We regretfully note that we received your feedback regarding our user interface. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user susanp530
California
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Love every apparel I've purchased from Fabletics. Very comfortable, quality material and fits perfect.

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Susan,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user susanc730
Illinois
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Flattering fit, functional, cute, and comfortable... there's literally nothing more that I need in life! :P

Date of experience: July 5, 2019

Thumbnail of user brandid9
Indiana
1 review
1 helpful vote
  • Send Message
July 7th, 2017

I just joined today at one of your stores and the site is down? Please let me know when this will be up?!

Date of experience: July 5, 2017

Thumbnail of user laurat85
Laura T. – Fabletics Rep

Hello Brandi,

We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

Best,

Samar

Thumbnail of user edithl62
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

One suggestion- quite a few selections point to same outfits made viewing time consuming and confusing

Date of experience: June 1, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Edith,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user derekc358
Arizona
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

This is honestly how customer service should be ran. My package went missing and they were so happy to help me replace it. Very kind.

Date of experience: September 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Derek,

Thank you for your feedback. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user chrisd1885
Arizona
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Quality was not what I expected for the amount. Now you're wasting my time by requiring more words to written down.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chris,

Thank you for taking the time to leave a review. Your feedback about the quality of our products is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user christopherf477
South Carolina
1 review
0 helpful votes
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April 18th, 2021
Verified purchase

Great,
No issues. Ordered from store. Staff very helpful.
Would love to be a brand rep for your men's line Fabletics.

Date of experience: April 18, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christopher,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Thumbnail of user dawnl799
Wisconsin
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Loved my new pieces! The fabrics and fit are very close to perfect.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dawn,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user johnl6204
South Carolina
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Poor fit and fabric
Product arrived on time
But quality suspect

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello John,

It is with great regret that we received your feedback regarding the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user clarac205
California
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

My leggings are ripping off from the stitching areas.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Clara,

We regretfully note that we received your feedback regarding the items we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user nghet
Illinois
2 reviews
0 helpful votes
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May 5th, 2023
Verified purchase

Good service nice material products I like the way it looks and cool colors

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Nghe,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user allens557
Illinois
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Worst fitting pair of pants I ever ordered.

Sent back same day.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Allen,

We are sorry to hear that you were not satisfied with the item that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user jakeb386
Minnesota
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Nice clothes, not sure the monthly value is worth it though.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jake,

We regretfully note that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!

Best,
Lia

Thumbnail of user graceb617
Oklahoma
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I didn't understand that $60 would be AUTOMATICALLY taken from my account each month. That's ridiculous.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Grace,

It is with great regret that we received your feedback regarding the VIP program. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user dakotam77
Texas
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Holes formed in pockets after the second wear, shipping took weeks

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Dakota,

We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user heatherh1924
South Carolina
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great quality, awesome styles. Easy to skip a month - I love Fabletics!

Date of experience: May 2, 2023

Thumbnail of user deettes1
Florida
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Fits well all over, love the color. Doesn't shrink.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello De’Ette,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user elizabethr2360
Illinois
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

I wore a pare of pants today only to realize they are see through

Date of experience: March 5, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Elizabeth,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user tonim116
California
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Always outstanding. Order is received promptly. The one time I had an issue no problem returning it.

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Toni,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

XO,
Ivy

Thumbnail of user rhondat56
New Hampshire
1 review
0 helpful votes
  • Send Message
July 4th, 2019
Verified purchase

Everything about this company is great- outfits, quality, styles, sizing, selection, customer support, and options for purchasing!

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Rhonda,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user jessil18
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Swimsuit tops run smaller than expected based off of buying your sports bras for a long time. Wore them to the beach and was having coverage issues.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessi,

Thank you for providing feedback on the sizing of our products. We want to maintain our good reputation for satisfying our members. Our Member Services Team is available to assist you in any way possible. Someone is currently sending you an email.

Best,
Clark

Thumbnail of user lisam5143
Texas
2 reviews
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

I don't recall having purchased anything from Fabletics at all.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thanks for sending your review! Your feedback abut your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user austinj207
Georgia
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Charged me 60 dollars after buying some leggings for my wife and said it was a membership fee

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Austin,

It is with great regret that we received your feedback regarding the charge on your account. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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