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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user ac1100
Georgia
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Site worked fine. Product as expected. Required to enter more info so here it is.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user kimberlyk1398
Virginia
2 reviews
0 helpful votes
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May 4th, 2023
Verified purchase

Overpriced leggings in limited colors- difficult to cancel membership

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kimberly,

We regretfully note that we received your feedback regarding the VIP membership. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user terryb1521
Delaware
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Good price nice leggings they run a little small. Wish I would've got the next size up.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Terry,

We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user billyw386
Ohio
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Confusion exists in product ordering especially with quantity. Using points to purchase.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Billy,

We appreciate the feedback you shared regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user angeliquer49
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Item came damaged and they still havent helped. I really want those pair of leggings

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angelique,

We are sorry to hear that you were not satisfied with the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user abbyb201
Pennsylvania
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I purchased two pairs of leggings according the size chart and they were too small.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Abby,

We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user laurak1610
New Jersey
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Great when there is a sale on. Otherwise, unaffordable for me.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Laura,

Thank you for taking the time to leave a review and your feedback about our prices is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user erynb12
Canada
2 reviews
0 helpful votes
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August 4th, 2022
Verified purchase

Quick shipping and good quality athletic wear. Fits true to size. Though the sports bras could be better.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eryn,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user laurenb1063
Michigan
2 reviews
0 helpful votes
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February 6th, 2023
Verified purchase

Items are as described, accurate size guide, and great quality.

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lauren,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user donnas3516
Vermont
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Should be pet friendly...top of pants don't do what they say.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Donna,

Thank you for sharing your experience with our products. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user charlesk1566
Maryland
1 review
0 helpful votes
  • Send Message
April 2nd, 2023
Verified purchase

That random membership is horrible. You guys start charging me prematurely.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Charles,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user dellyss
California
1 review
1 helpful vote
  • Send Message
April 1st, 2023
Verified purchase

Terrible customer service they literally charged me when I told them not too garbage company

Date of experience: April 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dellys,

Thank you for bringing this to our attention. Your feedback on a charge will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user corlettef
New Jersey
1 review
0 helpful votes
  • Send Message
September 4th, 2022
Verified purchase

I like that you can cancel a monthly fee at any time without penalty, and still have an option of keeping your membership.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Corlette,

Thank you for your remarkable review of our VIP membership program! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!

Best,
Mary

Thumbnail of user sk598
GB
1 review
0 helpful votes
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August 21st, 2021

Scam people with vip membership automatically deducting money. Shame on you guys! There is no mentioning of this when joining in. Cant believe it!

Service
Value
Shipping
Returns
Quality

Date of experience: August 21, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shahzad,

Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.

Best,
Jane

Thumbnail of user allisonq24
California
1 review
0 helpful votes
  • Send Message
August 22nd, 2023
Verified purchase

I love Fabletics! They have the best workout clothing.

Date of experience: August 22, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Allison,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user richardc3592
California
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Product is good, only disappointment was the waiting time from ordering to delivery which took more than a month.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Richard,

Thanks for sending your review! Your feedback about our delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user dt550
Idaho
1 review
0 helpful votes
  • Send Message
August 19th, 2023
Verified purchase

You are paying for overpriced clothes made by cheap underpaid labor.

Date of experience: August 19, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Davis,

Thank you for sharing your experience with the prices of the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jezabeld
California
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Always happy with my products! The fit, feel and look is amazing. I recommend Fabletics to everyone.

Date of experience: June 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jezabel,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user haleyb171
Washington
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Material is so comfortable, breathable, and stays up! I only buy my leggings/biker shorts from fabletics

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Haley,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user francesw453
Washington
1 review
0 helpful votes
  • Send Message
May 9th, 2023
Verified purchase

Great price, order delivered promptly, feel and fit is amazing.

Date of experience: May 9, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Frances,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user katef253
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Wonderful experience ordering from Fabletics: easy site navigation, fast shipping, beautiful products at affordable VIP pricing. I'm very satisfied!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kate,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user leahb403
Michigan
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I have loved just about everything I've ordered. Fashionable, functional, and comfortable. Highly recommend!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leah,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user peggyk266
California
1 review
0 helpful votes
  • Send Message
April 2nd, 2023
Verified purchase

It was a-great experience I love shopping with them and there clothing
Thank you!

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Peggy,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at Fabletics!

Best,
Allison

Thumbnail of user bh501
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

Quality is always great! I just wish there was flexibility with the monthly charge if not skipped for long term members.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bria,

Thank you for taking the time to leave a review. Your feedback about the VIP membership and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user ajn37
Nevada
1 review
0 helpful votes
  • Send Message
August 22nd, 2023
Verified purchase

VIP service does not include all the sizes and it is expensive.

Date of experience: August 22, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello AJ,

It is with great regret that we received your feedback regarding the sizes and the prices of our products. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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