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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,491)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user clairep220
New York
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

I don't like it and I want to cancel but can't figure out how. The site makes it impossible.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Claire,

Thank you for your purchase. For assistance with your cancelation concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user tracyw409
Idaho
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

Underwear fit great, bra fit a little tighter than the last one I bought but I still like it.

Date of experience: July 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tracy,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your underwear and bra! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best,
Chad

Thumbnail of user evaa191
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Very good, just as explained. I got a pair of sweats and leggings which are both very good quality!

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eva,

Thank you for the kind words that you've said about us! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!

Best,
Mary

Thumbnail of user christiel67
South Carolina
3 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

I workout every day and I absolutely love the quality of these clothes

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christie,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user colleenf12
California
2 reviews
5 helpful votes
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May 26th, 2022
Verified purchase

I love the bottoms but not the tops - sizing is definitely a problem

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Colleen,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user crystalh325
North Carolina
1 review
0 helpful votes
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November 13th, 2020

Awful company. They offer discounts for male military but not for females... Pathetic...

Date of experience: November 13, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Crystal,

Thank you for sharing your feedback regarding the services we provide. We always welcome the opportunity to improve our products and services. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

Thumbnail of user laceyh85
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

I did not sign up for this I want to cancel asap……………….

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lacey,

Thank you for sharing your experience with canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user esmem10
New Jersey
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Still did not fix my Issues. I will probably not longer use it

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Esme,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user gabbyl31
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Love all the clothes that I have ordered it all fits to size

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabby,

We're glad that you are loving your purchases! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user cydp3
Maryland
1 review
0 helpful votes
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June 3rd, 2020
Verified purchase

They are so comfortable and I can use them every day. Love them!

Date of experience: June 3, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Cydmarie,

Thank you for loving our products! We are happy to know that you use them every day! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!

Best,
Nelle

Thumbnail of user graceo99
Georgia
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Going to cancel due to not having enough options for my age group.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Grace,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user micheller1784
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Like the clothes but it seems like everything is always out of stock

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user romeod18
Texas
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Gear is top of the line, cannot be any happier, it is awesome!

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Romeo,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user robertw4515
New York
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Haven't ordered anything that I haven't loved, and their line is always expanding!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robert,

Thank you for the great feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service, unique style, and quality products! Have a great day!

Best,
Mary

Thumbnail of user rafaelm295
New Jersey
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I felt that the clothes were a real letdown. The advertising is great.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rafael,

Thank you for writing a review! We value your feedback on our products and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user casseyw2
Michigan
1 review
0 helpful votes
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July 5th, 2021
Verified purchase

Love the quality of the fabric, they don't wear out between your legs

Date of experience: July 5, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cassey,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user risej5
Wisconsin
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Love the products but feel we should get more for the money spent.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rise,

Thank you for sharing your experience with our products and shopping online. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user sharit55
Montana
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Very well made clothes fit is awesome and customer service is top notch

Date of experience: July 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shari,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user maudeb30
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

The texture of the leggings are so Thick. Its not sporty at all.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maude,

Thanks for sending your review! Your feedback about our product quality/style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user rosaa103
North Carolina
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

The clothing line is very stylish, comfortable and affordable. I love the styles.

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rosa,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user eshes1
Missouri
1 review
0 helpful votes
  • Send Message
November 4th, 2022
Verified purchase

Low prices but great value and fit! Love the designs and colors available.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eshe,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user kailynj
Colorado
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

There are great options with great quality, and the dot is always consistent.

Date of experience: October 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hi Kailyn,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user erinb620
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I love the material and how it holds me in the right spots!

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user mariol262
Florida
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Excellent experience at the store. The pants are really comfortable and well made.

Date of experience: July 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mario,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user carolyns1038
Arizona
2 reviews
0 helpful votes
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January 19th, 2022
Verified purchase

The best sweat pants I have ever purchased. Love the products. Well made

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carolyn,

We're glad that you are loving your purchase! We're so glad to know you're satisfied with our products! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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