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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“The best quality”

Michelle T.
12/15/24

All my items are quality, exactly as advertised, pulls my body into shape while being very comfortable during my active activities. I have pieces from years ago I still wear and there is no wear or tear on my items. I only purchase Fabletics for all my active gear. Original reason is because you can not see through your tights!

Date of experience: 12/5/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user jimf1502
Michigan
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Excellent products, pants, shorts and t-shirts are awesome and high quality.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jim,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user christad13
Florida
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

Love love love every purchase... if it were not for the 9,000 emails a week it would be a SIX STAR RATING.

Date of experience: December 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christa,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user christopherb1921
Georgia
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Good site with quality wear, member credits is a good perk!

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user edithk70
Florida
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

Every thing I got in this website is awesome, the fabric is good quality and I love the designs.

Date of experience: March 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Edith,

Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!

Best,
Jane

Thumbnail of user johnt3463
Michigan
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Great product and fast shipping. The experience was easy and prompt

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user karir87
Washington
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

It is very disappointing that their website is never working well

Date of experience: October 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kari,

Thank you for taking the time to leave a review. We apologize if you experienced some website difficulties. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user res2
Florida
1 review
1 helpful vote
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April 5th, 2020
Verified purchase

I am very happy with everything I have purchased. Great Quality!

Date of experience: April 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Renee,

Thanks for writing a review! We're extremely happy to hear that you're happy with everything you've got from us! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user jessik11
Florida
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

Kinda annoying I can't use a member credit to buy one item and I have to buy an outfit.

Date of experience: April 1, 2020

Thumbnail of user ericas220
Indiana
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

I have enjoyed my products and services I received from Fabletics!

Date of experience: April 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Erica,

Thanks for writing your feedback! We are happy to hear that you've enjoyed your products! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Thumbnail of user lizmariem
Florida
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Great comfortable quality! Shipment always arrives on time with great care!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lizmarie,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user gregge1
Michigan
2 reviews
4 helpful votes
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June 4th, 2022
Verified purchase

Very high-quality shorts and love the inner liner! Very good quality!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Gregg,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them! We will also relay this review to our marketing team to let them know of your suggested style!

Best,
Tina

Thumbnail of user domd25
Connecticut
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Was not what i expected. Did not have a zipper fly

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dom,

Thank you for taking the time to leave a review. Your feedback about your purchase is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user jonass85
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Good and exchange policy for right fit and pleasant customer support.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonas,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user christined1474
Massachusetts
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Where is my product? There is no follow up or updates!

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with our shipping. We’ll be sending you a private message right now. Thanks!

Best,
Clark

Thumbnail of user michellec2455
Florida
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Each piece has always fit just right. Great fabrics, great quality.

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sabrinad178
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Quality is great and shipping is super easy, even for returns!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Sabrina,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Tina

Thumbnail of user dariusp47
Oklahoma
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I was charged twice for products that I only bought once.

Date of experience: August 1, 2022

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Darius,

Thank you for sharing your experience with the charges on your account. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user karenw2993
Tennessee
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I LOVE the products. The distribution and delivery could improve somewhat.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user tarag258
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Always love the products and sizing so so true to for!

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tara,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina,

Thumbnail of user annas1363
North Carolina
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Love the clothes. Love how they fit! Wish shipping was faster.

Date of experience: November 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

Amazing! Thank you so much for your wonderful feedback! We appreciate your time to share how satisfied you are shopping with us. We hope that you'll enjoy your purchase and thank you for choosing Fabletics.

Best,
Nelle

Thumbnail of user jorgeb169
California
2 reviews
0 helpful votes
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February 20th, 2022
Verified purchase

I do order 3 items and a get only one and no one help me with my missing items

Date of experience: February 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Guillermina,

Thank you for your honest feedback! We are sorry to hear that you had a problem with your order. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user lisab4053
Canada
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Delivery of my order was super quick & loved my purchase.

Date of experience: August 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user samuelef1
Pennsylvania
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I never received my items, I had to cancel the order.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Samuele,

Thank you for taking the time to leave a review. Your feedback about not receiving your package is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user leok101
Kentucky
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Too expensive for what you pay for. Can get similar quality for a lot less

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leo,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user chuckv45
Maryland
2 reviews
1 helpful vote
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September 1st, 2022
Verified purchase

Product was what I expected and, then I was hit with a monthly charge. No

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Thank you for sharing your experience with the monthly charge. Your feedback will help us know what we can do better.  Our Member Services Team will get in touch with you right away.  

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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