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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,603
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Decent quality”

HCRN V.
12/11/24

Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items. One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.

Date of experience: 12/1/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user heatherj631
California
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Great product, great experience. Highly recommend.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user angelas2423
Michigan
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

Always quality products. Always prompt delivery. Always great selections.

Date of experience: September 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user leslier672
Florida
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Easy easy easy and everything fits great and looks good

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leslie,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user tonig356
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Like the products, but don't like the loyalty program

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Toni,

We are glad you are enjoying our products! Your feedback about the loyalty program is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user kelseyb187
Canada
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I love the clothing, I love the Fabletics pricing structure

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelsey,

We are glad you are enjoying our products and pricing! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user megans862
Arizona
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

Website issues items lag for r aren't available or aren't what I select to search

Date of experience: February 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Megan,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user amberh839
Maryland
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Great products, great delivery time, great customer service

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

We are glad you are enjoying our products and delivery timeframe! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user marial2238
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Love all the choices, the colors, the different fabrics

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maria,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user danielv855
Florida
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Everything was perfect. The ship fast. The price perfect.

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thank you for your review! We are happy to hear that we were able to meet your satisfaction when it comes to online shopping. Thank you for sharing this with others that you love our shipping and pricing.

Best Regards,
Clark

Thumbnail of user sandrab2682
Bahamas
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

Powerhold is the best for my curvy body
Hold me together, makes me feel strong

Date of experience: February 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user martinm1176
California
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Great experience. Sizes were in stock. Prices were great!

Date of experience: March 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Martin,

We are glad you are enjoying our products and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user umari2
New York
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Delivers quality items with quality service in quality care

Date of experience: July 1, 2022

Thumbnail of user joeb2475
South Carolina
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

Having trouble with company continually charging me a membership fee when I ask to stop...

Date of experience: September 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joe,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user vickic324
Maryland
2 reviews
0 helpful votes
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November 1st, 2021
Verified purchase

Shopping with Fabletics is always a great experience and I will continue to shop there.

Date of experience: November 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vicki,

Wow! We love to hear your positive feedback! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user angiek139
Minnesota
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Great options, quick turnaround time, love that the products are always changing.

Date of experience: November 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angie,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user kimm1672
Connecticut
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

This was a great product/gift for my athletic son who teaches physical education.

Date of experience: March 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

Thank you so much for taking the time to write such a wonderful review! We are proud to provide the highest quality materials for our products.  We're delighted to receive your compliments and appreciation! Have a fabulous day!

Best,
Renz

Thumbnail of user selenab58
New York
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Fast delivery and great products very happy with my purchases

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Selena,

Thank you for your review. We are happy to hear that you are happy with our service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user tiffanyt455
California
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Their clothes are overpriced but shipping on a schedule is convenient.

Date of experience: February 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tiffany,

Thanks for your review of our shipping process! Your feedback about our product pricing is also important! We would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

Thumbnail of user tannerf22
Wisconsin
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Customer service at the in person store was great with returns!

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tanner,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user christinac686
Alaska
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

I unfortunately never received my last two orders.

Date of experience: February 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christina,

Thank you for sharing your feedback regarding the order you haven't received yet. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user carolync979
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Very good experience with Fabletics. Really dig their sales!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carolyn,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user newassah
Tennessee
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I enjoy shopping here with such fantastic deals The clothes are awesome and beautiful.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Newassa,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user gloriab608
Texas
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Member fee was a huge surprise charged to my credit card automatically!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gloria,

Thank you for your business. For assistance with the membership charge, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user joyceb918
Florida
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Pleasant and easy a- very appreciative of this option

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Michael,

Thank you so much for your awesome feedback! We are very happy that you have had a wonderful shopping experience with us. Have a great day!

Best,
Kim

Thumbnail of user abhishekk143
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Awesome experience with the product and thr customer service.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Abhishek,

Thanks for sharing a review with our products and the Member Services Team! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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