• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,605
Neutral
262
Negative
1,131
View ratings trends
227
See all photos
How would you rate Fabletics?
Top Positive Review

“Professional and efficient”

Evelyn A.
12/12/24

I've used fabletics for about over a year now and have always had a positive experience with them. I love their high quality products and they give you awesome customer service. I've had to change the size on a few items on multiple occasions and have never had an issue. Shipping is also super fast! Thanks!

Date of experience: 12/2/24
See positive reviews
Top Critical Review

“Misleading Advertisements”

John G.
12/12/24

I recently purchased a few pairs of shorts from Fabletics are various colors. Their advertisements claimed that the fabric hides sweat. This is completely false. The light blue and grey shorts show all sweat especially in regions where you do not want to see discoloration of the fabric. Sometimes it looks like I have urinated myself. I do not recommend their shorts, unless you buy only black.

Date of experience: 12/2/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user angelinaf60
Texas
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Didn't realize I'd be paying for a monthly membership

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Angelina,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user briannah196
Florida
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

I love shopping at Fabletics, they always make sure everything is easy & fun!

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brianna,

Thank you so much for loving our brand! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user allyseh
Indiana
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Always great quality & it's very easy to exchange sizes if necessary!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Allyse,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user andreas1985
Indiana
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Inventory is never available and product quality has declined.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

We appreciate the feedback you shared regarding the options we have online. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user michaels10213
Alabama
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Wear them everyday and they are some of the most comfortable shorts I've ever owned

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michael,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user patriciah2607
Virginia
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Horrible customer service. Charge you double for shipping. Worst Program that takes your money.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Patricia,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Thumbnail of user beverlym357
Michigan
2 reviews
0 helpful votes
  • Send Message
October 4th, 2020
Verified purchase

The fit is great. I'm really impressed. I love ordering online and this did not disappoint

Date of experience: October 4, 2020

Thumbnail of user wendyn111
Florida
2 reviews
0 helpful votes
  • Send Message
August 1st, 2020
Verified purchase

I love the items I've ordered - they are fun and fabulous

Date of experience: August 1, 2020

Thumbnail of user pamc227
California
1 review
0 helpful votes
  • Send Message
August 31st, 2020
Verified purchase

I'm having money withdrawn from my checking account every month but can't use it to buy online.

Date of experience: August 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Pam,

We sincerely appreciate the feedback you shared! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user amye1047
Texas
1 review
0 helpful votes
  • Send Message
March 5th, 2023
Verified purchase

The site it very slow from my iPad and phone. Often I just give up

Date of experience: March 5, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Amy,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user cindyc1209
Michigan
1 review
0 helpful votes
  • Send Message
October 19th, 2021
Verified purchase

Great! No problems with my purchase! It was very easy to check out

Date of experience: October 19, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Cindy,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user bradb733
Florida
1 review
0 helpful votes
  • Send Message
January 2nd, 2023
Verified purchase

This felt like scam. Never buy again due to that fact and product just average.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brad,

We value the comments you made about the VIP program. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user jamesb7596
Nebraska
1 review
0 helpful votes
  • Send Message
January 2nd, 2023
Verified purchase

Good overall. Just wish shipping was faster than it is

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for your feedback. Our Member Services Team will contact you right away to address your shipping concern.  

Best,
Renz

Thumbnail of user ericaj257
Washington
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

The product fits well and is very nice feel I like how it made

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

We are glad that you are satisfied with our items. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user karir81
California
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Great customer service, Delivery comes on time, Perfect fitting.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kari,

Thank you so much for the great feedback! We are happy to know that you love our products and services! Have a great day!

Best,
Dean

Thumbnail of user zt20
California
1 review
0 helpful votes
  • Send Message
May 10th, 2022
Verified purchase

Love fabletics! Such great quality and delivery was surprisingly fast.

Date of experience: May 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Zulema,

Thanks for your review. We are happy to know that you are satisfied with the services we provided. Have a fabulous day!

Best,
Renz

Thumbnail of user barbarah1168
Arizona
1 review
0 helpful votes
  • Send Message
October 7th, 2020
Verified purchase

Fast delivery, outfits fit great and are comfortable

Date of experience: October 7, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Barbara,

Thank you for giving Fabletics positive feedback! We are happy to know that your package arrived early. This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user brocks174
Arizona
1 review
0 helpful votes
  • Send Message
October 6th, 2020
Verified purchase

Really wish I could get a chance to purchase some products that always seem out of stock

Date of experience: October 6, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Brock,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Nelle

Thumbnail of user elizabethr2360
Illinois
1 review
0 helpful votes
  • Send Message
March 5th, 2023
Verified purchase

I wore a pare of pants today only to realize they are see through

Date of experience: March 5, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Elizabeth,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user christopherf560
New Jersey
1 review
0 helpful votes
  • Send Message
October 1st, 2021
Verified purchase

Too expensive. Stupid ordering system. Horrible experience

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

Thank you for sharing your shopping experience with us. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user lizandrac1
Massachusetts
1 review
1 helpful vote
  • Send Message
August 4th, 2020
Verified purchase

Excellent customer service and quality gym leggings that fit my body type.

Date of experience: August 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lizandra,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and quality just for you!

Best,
Nelle

Thumbnail of user kt194
California
1 review
0 helpful votes
  • Send Message
August 4th, 2020
Verified purchase

All the apparel pieces are great quality at an affordable cost.

Date of experience: August 4, 2020

Thumbnail of user mariannem273
Florida
2 reviews
0 helpful votes
  • Send Message
September 3rd, 2020
Verified purchase

I was explaining the reason for my phone call and he hung up on me!

Date of experience: August 4, 2020

Thumbnail of user axieb
Illinois
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

Everything I have bought has been quality and shipping is so fast! Definitely recommend.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Axie,

We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user brittanyl505
North Carolina
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

Purchasing experience is easy. Shipping takes forever now.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brittany,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?